Agency Services Specialist Job at Brown & Brown UK (Tampa)

Agency Services Specialist

Provide accurate and timely commissions/contracting related support to agents an...

Location

United States , West Des Moines; Sioux Falls

Salary:

35085.00 - 65785.00 USD / Year

Sammons Financial Group

Expiration Date

Until further notice

Requirements

Bachelor's Degree Preferred
Comprehensive knowledge of all major departmental functions and related systems
Good understanding of the insurance industry including applicable laws and reporting requirements
Ability to communicate effectively and tactfully with internal and external business partners
Strong interpersonal skills include respect, patience, approachability, flexibility and ability to handle interruptions and multiple tasks on a daily basis
Knowledge of and ability to maneuver through multiple information screens
High degree of decision making ability using tact and good judgment
Demonstrate professionalism and an aptitude for problem resolution
Strong organizational skills
Strong problem solving skills

Job Responsibility

Provide accurate and timely commissions/contracting related support to agents and business partners by responding to inquiries through various communication channels while delivering 'Best in Class' Customer Service
Process requests timely with a high level of quality
Support management and team members by resolving escalated issues to ensure completion
Provide guidance to team and other business partners
Answer a variety of front line/agent facing related requests for all companies while handling with relevancy and accuracy during peak volumes of work in a fast paced, time-sensitive environment
Develop and maintain a comprehensive knowledge base of Agency Services including but not limited to: agent set-up and New Business requirements, agent contracting requirements/regulations, product level commissions calculations, bonus structures and new business requirements/regulations
Ability to learn and manage tasks across various platforms and systems
Meet the required department service standards on a consistent basis
Maintain multiple job functions such as e-mails, notating files and standard processing in multiple systems while being flexible between high and low business volumes
Maintain assigned job functions related to Agency Services transactions including but not limited to: agent contracting set-up, updates to agent information and contracts, annualization and EFT, manage reports, research complex scenarios/inquiries, tax reporting, agent adjustments and agent bonuses

What we offer

Comprehensive health coverage for you and your family, including Medical, Dental, Vision, HSA & FSA options, and term life insurance
Competitive compensation with a performance-based incentive program tied to clear goals and individual and/or company success
Invest in your future with our 100% company-funded Employee Stock Ownership Plan (ESOP), plus automatic enrollment in our 401(k)
Work–life balance that means something. Friday afternoons off year-round, generous paid time off, and paid holidays
Commit to your growth with paid development time, tuition reimbursement, and professional development opportunities across industry, individual, and leadership programs
Make an impact beyond the workplace through volunteer time off, and our company nonprofit matching gift program, supporting the causes that matter most to you
An ownership culture that inspires
join a connected, values-driven workplace where employees take accountability, support one another, and are empowered to do their best work—together shaping our future shared success

Fulltime

Social Media Manager - Insurance & Business Services Specialist

As a Social Media Manager - Insurance & Business Services Specialist at 321, you...

Location

United States , Orlando

Salary:

60000.00 - 75000.00 USD / Year

321 Brand + Social House

Expiration Date

Until further notice

Requirements

5+ years of experience in social media management, preferably in an agency environment managing multiple client accounts simultaneously
2+ years of direct experience managing social media for insurance brands (home insurance, auto insurance, personal lines) or financial services organizations required
Proven track record developing and executing successful social media strategies for insurance, business services, professional services, or B2B brands
Experience managing social media for insurance companies, insurance agencies, roofing companies, legal firms, real estate professionals, healthcare providers, or similar business services industries is highly valued
Deep understanding of insurance consumer behavior, purchase considerations, and content that drives trust and engagement in the insurance category
Knowledge of insurance industry regulations and advertising compliance requirements across multiple states/jurisdictions
Familiarity with insurance products, coverage types, claims processes, and industry terminology
Strong writing skills with ability to craft platform-appropriate content that resonates with insurance consumers and professional audiences while maintaining regulatory compliance
Expertise across major social media platforms including Facebook, Instagram, LinkedIn, TikTok, and YouTube, with deep understanding of platform-specific best practices
Proficiency with AI-powered content creation tools (ChatGPT, Claude, Jasper, Copy.ai, or similar) with demonstrated ability to produce high-quality, on-brand content efficiently

Job Responsibility

Develop comprehensive social media strategies for multiple insurance and business services client accounts that align with business objectives, target audiences, and brand positioning
Create insurance-specific content strategies that address the full customer lifecycle: awareness, quote consideration, policy purchase, claims experience, and renewal/retention
Understand and optimize for insurance consumer behavior including comparison shopping, life event triggers (home purchase, vehicle purchase, marriage, relocation), and seasonal patterns
Conduct competitive analysis, audience research, and platform audits to identify opportunities in insurance and business services verticals
Define content pillars, messaging frameworks, and brand voice guidelines tailored to insurance audiences and professional service consumers
Develop strategies that build trust and credibility for insurance brands while addressing common concerns (price transparency, claims reputation, coverage clarity, customer service quality)
Establish KPIs and success metrics for each client account, tracking performance against goals for reach, engagement, quote generation, and business impact
Leverage AI tools to analyze audience insights, predict content performance, and optimize strategy based on data-driven insights
Stay current on platform algorithm changes, emerging features, and social media trends in insurance marketing, adapting strategies to maximize organic reach
Monitor insurance industry trends, regulatory changes, and competitive landscape to inform content strategy

What we offer

Health, dental, and vision insurance
401K after one year of employment
2 Weeks (80 Hrs) Paid Time Off [Additional 40Hrs at 3 Years]
3 Sick/Mental Health Days
8 Hours Volunteer Time
Additional PTO at holiday and management discretion
Paid parental leave
Professional development opportunities
Leadership training opportunities and career advancement pathways
A collaborative, creative, and ambitious team environment

Fulltime

Funding Specialist - Outpatient Services Funding

The role of Funding Specialist is responsible for securing funding for payers fo...

Location

United States , Madera

Salary:

24.60 - 34.05 USD / Hour

Valley Children's Healthcare

Expiration Date

Until further notice

Requirements

High School Diploma/G.E.D. (required)
Minimum one (1) year Related experience in obtaining medical insurance, government authorization or medical insurance/government billing (required)
Strong communication skills, problem solving skills, analytical skills, interpersonal skills as well as time management and critical thinking skills

Job Responsibility

Securing funding for payers for all outpatient services including, ambulatory practices, day surgery, and imaging services
Receive patient referrals and authorizations from the payers and Primary Care Physicians including external /internal departments that need authorizations from the appropriate governmental agency or insurance company
Obtaining and processing of CCS, Government or Commercial insurance for the appropriate authorization of initial and/or follow up services
Work closely with the Point of Care Departments and Patient Accounting in order to ensure timely communication and follow up regarding the authorization status of each patient(s)

Parttime

Design Specialist – Financial Services

We are seeking candidates for a Design Specialist position with a top-tier finan...

Location

United States , Boston

Salary:

35.00 - 40.00 USD / Hour

Daley and Associates

Expiration Date

Until further notice

Requirements

Bachelor's degree in Graphic Design, Visual Communications, or a related field, or equivalent professional experience
2-3+ years of design experience within an agency, corporate, or in-house creative environment
Strong portfolio showcasing creative thinking, visual storytelling, layout design, and multi-channel marketing work
Proficiency in Adobe Creative Cloud, including Photoshop, Illustrator, and InDesign
Excellent communication and collaboration skills with the ability to work effectively across teams
Strong attention to detail, organizational skills, and ability to manage multiple projects in a deadline-driven environment
Ability to apply creative problem-solving skills and adapt designs based on feedback and project needs

Job Responsibility

Develop visually engaging design solutions that support marketing initiatives and align with overall brand strategy
Execute creative assets across multiple channels, including digital, print, social media, presentations, and video-related content
Maintain consistency with established brand guidelines while contributing fresh creative ideas and perspectives
Support projects through all stages of development, from concept and design through production and final delivery
Collaborate with internal teams, including marketing, content, and communications, to ensure projects are delivered accurately and on schedule
Incorporate feedback thoughtfully and revise materials as needed to achieve high-quality creative outcomes
Assist in the development of enterprise communications and campaign-related materials
Participate in creative discussions, project reviews, and brainstorming sessions, contributing ideas and design recommendations
Build a strong understanding of company initiatives, target audiences, and communication objectives to inform creative execution
Stay informed on current design trends, marketing best practices, and emerging creative tools and technologies

Fulltime

Social Adjustment Services Case Specialist

World Relief seeks a Social Adjustment Services Case Specialist. We are looking ...

Location

United States , Austin

Salary:

23.00 - 25.00 USD / Hour

Latino Memphis

Expiration Date

Until further notice

Requirements

Mature and personal Christian faith
Committed to the mission, vision, and values of World Relief
Desire to serve and empower the Church to impact vulnerable communities
Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals' For the Health of The Nation document
Valid driver’s license
Proficient in Microsoft Office applications

Job Responsibility

Complete intake/enrollment for eligible clients
Assess client needs upon enrollment and create a plan for the client to reach self-sufficiency and social integration
Assist clients in developing life skills and navigating American systems
Enter client and service information in the ClientTrack database weekly
Prepare and maintain detailed case files
Maintain detailed and accurate case notes for all client interaction
Provide transportation to initial doctor appointments, benefit interviews, and trainings for clients as needed
Assist clients in scheduling transportation benefits as provided by RMA and Medicaid
Provide interpretation for SAS related services as needed
Assist clients with application forms for assistance, such as government housing and Food Stamp/Medicaid

What we offer

Competitive benefits package
Employee discount program
Gold-level Cigna Healthy Workforce Designation

Fulltime

FLEX IPC Travel Agency Desk Specialist

This is a temporary position. The basic function of this job is to provide custo...

Location

United States , Omaha

Salary:

20.57 - 34.08 USD / Hour

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Accurate typing skills
Excellent oral and written communication skills
Ability to operate general office equipment
One-year experience with Marriott worldwide Reservation Center preferred
No customer complaints on file within the last year
Most recent Performance Appraisal will be evaluated and an overall “Meets Expectations” or better job performance rating is preferred
Minimum of three (3) months’ work experience with Marriott Customer Engagement Center, or at least three (3) months experience in a customer service capacity in a hotel call center or travel agency
No more than five (5) occurrences / or two (2) active notifications
No written warnings on file in any area within the last twelve (12) months
No Commitment to Correct(s) on file for non-servicing, negative interaction or professional demeanor within the last six (6) months

Job Responsibility

Researches and resolves routine travel agent/agency commission requests, problems and concerns
Assists travel agents/agencies by answering questions regarding all IPC related computer systems, including MARSHA, Juliet, CTAC and OSCAR
Responsible for managing a region of approximately ninety (90) Marriott and Ritz-Carlton properties
Conducts audits and monitors hotels to ensure all past and present commission payments are being made
Educates assigned hotels on all Marriott standard operating procedures relating to commission payments
Assists travel agencies with questions regarding their ARC, IATA, TSI or TIDS accreditation
Communicates and promotes Marriott services and programs to travel agencies including new and existing promotions and system enhancements
Processes various Marriott directory/brochure requests made by travel agents/agencies
Assists with various ongoing surveys and audits for corporate and IPC department that measure internal/external service levels
Handles projects from manager and travel industry customers as needed

What we offer

401(k) plan
stock purchase plan
discounts at Marriott properties
commuter benefits
employee assistance plan
childcare discounts
medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, and paid parental leave (for full-time positions)
paid sick leave
PTO balance
minimum of 9 holidays annually (Washington Applicants Only)

Fulltime

Patient Financial Specialist - Patient Financial Services

The associate is responsible for the duties and services that are of a support n...

Location

United States , Irving

Salary:

Not provided

CHRISTUS Health

Expiration Date

Until further notice

Requirements

HS Diploma or equivalent years of experience required
1-3 years of experience preferred
Experience working within a multi-facility hospital business office environment preferred
College education, previous Insurance Company claims experience, and/or health care billing trade school education may be considered in lieu of formal hospital experience
Experience working with inpatient and outpatient billing requirements of UB-04 and HCFA 1500 billing forms preferred
Experience with Medicare & Medicaid billing processes and regulations preferred
Understanding of Medicare language
Knowledge in locating and referencing CMS and/or Medicare Regulations preferred.

Job Responsibility

Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders
Performs Revenue Cycle functions in a manner that meets or exceeds CHRISTUS Health's key performance metrics
Ensures PFS departmental quality and productivity standards are met
Collects and provides patient and payor information to facilitate account resolution
Maintains an active working knowledge of all Government Mandated Regulations as it pertains to claims submission
Responds to all types of account inquires through written, verbal, or electronic correspondence
Maintains payor-specific knowledge of insurance and self-pay billing and follow-up guidelines and regulations for third-party payers
Responsible for professional and effective written and verbal communication with both internal and external customers in order to resolve outstanding questions for account resolution
Meets or exceeds customer expectations and requirements
Compliant with all CHRISTUS Health, payer, and government regulations

Fulltime

Patient Financial Specialist - Patient Financial Services

Location

United States , Irving

Salary:

Not provided

CHRISTUS Health

Expiration Date

Until further notice

Requirements

HS Diploma or equivalent years of experience required
Post HS education preferred
1-3 years of experience preferred
Experience working within a multi-facility hospital business office environment preferred
College education, previous Insurance Company claims experience, and/or health care billing trade school education may be considered in lieu of formal hospital experience
Experience working with inpatient and outpatient billing requirements of UB-04 and HCFA 1500 billing forms preferred
Experience with Medicare & Medicaid billing processes and regulations preferred
Understanding of Medicare language
Knowledge in locating and referencing CMS and/or Medicare Regulations preferred
None required

Job Responsibility

Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders
Performs Revenue Cycle functions in a manner that meets or exceeds CHRISTUS Health's key performance metrics
Ensures PFS departmental quality and productivity standards are met
Collects and provides patient and payor information to facilitate account resolution
Maintains an active working knowledge of all Government Mandated Regulations as it pertains to claims submission
Responsible to perform the necessary research in order to determine proper governmental requirements prior to claims submission
Responds to all types of account inquires through written, verbal, or electronic correspondence
Maintains payor-specific knowledge of insurance and self-pay billing and follow-up guidelines and regulations for third-party payers
Maintains working knowledge of all functions within the Revenue Cycle
Responsible for professional and effective written and verbal communication with both internal and external customers in order to resolve outstanding questions for account resolution

Fulltime

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Agency Services Specialist

Job Description

Job Responsibility

Requirements

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What we offer

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