Agency Services Specialist

• Acts as Orchid’s Welcome Team through verbal and written communication with prospective agencies who are entering an appointment agreement with Orchid
• Explain and answer any questions relating to required documents and compliance for appointments
• Processes Producer Agreement contracts and all documents required to complete an agency appointment
• Verify that all documents contain required signatures and all contract requirements are met
• Complete due diligence in verifying agency and/or producers have appropriate licenses based on state requirements
• Process new admitted appointments through the National Insurance Producer Registry and any other procedures required to complete admitted company appointments in compliance with state specific DOI regulations
• Enter and maintain system of record for all Orchid agencies on any/all required platforms
• Represent Orchid Underwriters Agency, LLC in the most positive manner with prospective and current clients and the communities we serve
• Handle confidential information with tact and discretion

• High School Diploma or equivalent
• General knowledge of standard insurance concepts, underwriting practices and procedures
• Knowledge of data processing capabilities and procedures
• Must have pleasant and professional phone presence
• Ability to contact and communicate with others effectively by telephone and/or by email
• Proficient with basic computer applications such as Microsoft Teams, Word, Excel, and Outlook
• Ability to organize, plan and prioritize work
• Demonstrate creative problem-solving techniques to create customer satisfaction
• Demonstrates professional demeanor
• Must be team oriented
• Must have excellent written and verbal communication skills

Possess or acquire and maintain a FL 1-20 insurance license or the equivalent as required by FL state. Non-resident Florida teammates possess or acquire and maintain the non-Florida resident state equivalent Excess & Surplus license

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits: ESPP
• 401k
• Student Loan Assistance
• Tuition Reimbursement
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more