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The Agency Project Management Strategist manages the workflow across the digital agency, ensuring that we deliver excellent quality work to all digital clients while meeting timelines. This role involves collaboration with agency leadership to manage and optimize JIRA usage, making independent decisions about prioritization, directing resources to projects as necessary, and proactively identifying and resolving bottlenecks throughout the content creation, approval, and production process.
Job Responsibility:
Working with the Director, Digital Project Management to manage the day to day workflow of email and SMS production to ensure the timely completion of work across the digital agency
Identifying when projects are at risk of being delayed and independently resolve issues while coordinating with account leads and department heads
Partnering with department heads to manage the assignment of JIRA tickets to staff
Creating agendas and leading meetings to share status updates and identify next steps
Supporting our team across time zones, including staff that work on the west coast
On-call support for rapid-response moments, including during evenings and on weekends, is required as needed
Developing resources such as JIRA filters and dashboards to enable team members to work more effectively and efficiently.
Requirements:
1-3 years of project management experience
Experience with project management software such as JIRA
Proficiency with Google Sheets, Excel, or other spreadsheet or data-processing software
Demonstrates strong attention to detail and takes initiative in problem-solving
Experience building and maintaining relationships with varying levels of stakeholders
Ability to collaborate and communicate clearly and effectively across teams
Comfortability working closely with a team in a high volume environment with an eye for effectively managing resources
Deep commitment to intentional diversity, equity, and inclusion.
Nice to have:
Experience in an agency, nonprofit, or political setting
Proficiency with JIRA, including creating issue types, workflows, and dashboards
Experience with email marketing.
What we offer:
100% employer-paid premiums for platinum-level medical plan on a national health care network
100% employer-paid life insurance and short term disability
50% employer-paid vision and dental insurance
401(k) with 3% employer contribution
17 vacation days in addition to 12 paid holidays, sick days, bereavement leave, and a volunteer day off
Paid parental leave at 100% of your salary
Financial support for reproductive and transgender care
Flexible telecommute and remote work policies
Company issued Mac products for home offices
Cell phone service reimbursement, meal and ride-share reimbursement, and other perks available.