Agency Partner Manager Jobs

Smile.io

Location:
Canada

Category:
Sales

Contract Type:
Not provided

Salary:

85000.00 - 125000.00 CAD / Year

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Job Description:

As an Agency Partner Manager, you will enable eCommerce, marketing, and retention agencies to build loyalty as a practice and position Smile as the go-to solution. You will educate, support, and activate our partners to help them bring loyalty into their client strategies and drive referred revenue through strong relationships and practical enablement. You will report to the Head of Partnerships and work closely with Sales and Product teams to turn partner engagement into real merchant success.

Job Responsibility:

Develop great relationships with eCommerce, marketing, and retention agencies within the Shopify ecosystem that lead to new revenue for Smile
Strategize new relationships with agencies that share ICP alignment with Smile.
Enable Agency partners by leading their loyalty training and coordinating joint go-to-market activities.
Develop and refine Smile’s new Agency Certification Curriculum in order to empower agency partners to sell managed loyalty services and deploy high-performance programs.
Develop, refine and maintain partner enablement content (decks, cheat sheets, how-tos, demo environments, certifications).
Drive referred pipeline and revenue through consistent partner engagement and activation
Coordinate (and at times lead) both virtual and in-person partner events that create awareness and co-selling opportunities. You’ll also be able to collaborate with the Partner Marketing Manager to execute these events.
Collaborate with Sales team on lead handoff and deal progression
Provide insights to Product on agency feedback, needs, and opportunities
Represent Smile at industry conferences and community events

Requirements:

Experience in partnerships, business development, or agency relations within the eCommerce or SaaS ecosystem
Proven ability to build and manage revenue-driving partnerships
Comfortable managing a sales-adjacent pipeline with accountability to revenue goals
Excellent communicator who can educate, persuade, and motivate partners in both one-to-one and group settings
Organized and proactive in coordinating events, enablement sessions, and cross-team alignment
Ability to independently produce your own creative outputs using tools like Canva, Figma, Google Slides, and more.
Strong bias towards action

Nice to have:

Strong understanding of Shopify & related tech/commerce platforms
Existing network connections in the Shopify agency ecosystem

Additional Information:

Job Posted:
December 12, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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Agency Partner Manager