Agency Development Manager Job at Brown & Brown UK

Job Description

Orchid is seeking a dynamic and relationship-focused Agency Development Manager (ADM) to expand our agency distribution channel by driving qualified quote submissions, increasing written premium, and growing policies in force. This role is ideal for a self-starter who thrives on building meaningful connections, solving problems creatively, and supporting agency success. As an ADM, you will serve as a trusted advisor to our agency partners, providing training, strategic guidance, and support across systems, products, and underwriting guidelines. You will also identify new agency opportunities and collaborate cross-functionally to ensure our offerings remain competitive and relevant. Success in this role requires the ability to build trust and cultivate strong relationships with agency partners, while actively listening and engaging with them in a thoughtful and solution-oriented manner. Candidates who are motivated by achieving goals, thinking creatively, and driving growth will thrive in this field-based position. Candidates must reside within or near the assigned territory, which includes Palm Beach, Broward, Miami-Dade, and Monroe counties.

Job Responsibility

Develop and nurture relationships with new and existing assigned agents to drive qualified risk selection and foster long-term partnerships
Generates new premium growth through interaction with new and existing agencies (phone calls, emails, face-to-face visits, etc.)
Identifies and develops new agency opportunities through prospecting
Deliver training and ongoing support to new and existing agencies, ensuring clarity on systems, products, and underwriting guidelines
Serve as a subject matter expert on our product offerings and core systems and stay informed on industry trends and competitive landscape
Provide account management support for agencies and maintain accurate records of agency interactions using Salesforce
Collaborate with the marketing department to ensure consistent and effective agency communication
Proactively monitors key performance metrics and identify opportunities for improvement or additional training
Works proactively with product management to communicate competitive information and convey necessary product modifications or new opportunities
Meet or exceed individual or team goals consistently
Represent the company professionally at trade shows, conferences, and in-person agency visits
Performs additional responsibilities as assigned by management

Requirements

Minimum of 2-4 years of Property & Casualty industry experience
Willingness and ability to travel frequently for in-person agency visits within the assigned territory, including overnight stays, as needed
Ability to navigate challenges with a positive attitude and adapt to changing priorities or market conditions
Consistently represents the company with integrity and professionalism in all interactions
Must be team-oriented and able to meet team deadlines
Must be results-oriented and thrive in high volume environments
Proficiency in Microsoft Office Suite and CRM software such as Salesforce
Positive attitude and friendly demeanor
Passionate and knowledgeable about the services and products we provide
Self-motivated, coachable, and adaptable in a fast-paced environment
Ability to build relationships both internally and externally and influence stakeholders
Strong interpersonal and communication skills, both written and verbal
Able to multitask, prioritize, and manage time efficiently
Strong organizational skills and ability to manage multiple priorities efficiently
This position requires routine travel which may require the teammate to drive their own vehicle or a rental vehicle. Acceptable results of a Motor Vehicle Record report at the time of hire and periodically thereafter, and maintenance of minimum acceptable insurance coverages are a requirement of this position

Nice to have

5+ years P&C experience
Active P&C insurance license (2-20)
Previous Personal Lines Excess & Surplus experience a plus
Previous account management or outside field sales experience
Strong familiarity with Salesforce CRM
Strong interpersonal skills with the ability to build relationships with customers at all levels
Polished presentation skills to conduct virtual and in-person product training
Comfortable talking to new people daily via in-person visits, telephone, or virtual meetings
Bilingual proficiency with Spanish

What we offer

Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
Financial Benefits: ESPP
401k
Student Loan Assistance
Tuition Reimbursement
Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more

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Agency Development Manager

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