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Agency Asset Manager II - Criticized Assets

United States, Plano Employment contract 149800.00 - 188100.00 USD / Year · Job Posted April 16, 2026
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Job Description

The Manager will play a vital role within the Risk Mitigation team managing an assigned portfolio of multifamily loans requiring heightened surveillance and risk mitigation oversight. The Agency Manager will be responsible for managing communication to internal and external stakeholders including investors, vendors, and borrowers. They will be responsible for performing duties as necessary to support the goals and objectives of the Multifamily Asset Management platform. This position will report into a Senior Manager.

Job Responsibility

  • Portfolio Oversight: Manage a portfolio of distressed multifamily agency assets, with a focus on developing loss mitigation strategies, based on complex analyses, financial performance, borrower net worth and liquidity, market conditions, collateral condition, and other risk metrics
  • Stakeholder Communication: present to executive leadership, and act as the primary point of contact for internal and external stakeholders, addressing concerns and providing clear, frequent updates on progress and strategy to ensure compliance with all loan documents and Agency requirements
  • Monitor monetary and non-monetary defaults and take swift action to mitigate risk
  • Prepare property and loan level valuations using various valuation methodology such as discounted cash flows, direct capitalizations, and have discussion with appraisers and brokers for value opinions
  • Conduct on-site property inspections on heightened risk rated loans as needed
  • Participate in monthly loan risk rating process using Capital One proprietary systems
  • Prepare ad hoc portfolio reports and analyses to report out risk, value, payment, workout and other necessary metrics
  • Identify operational opportunities to aid in promoting accuracy and efficiency
  • Workouts and Resolutions: Develop and implement workout strategies for underperforming assets, collaborating with internal and external stakeholders to maximize asset value and financial outcomes
  • Mentor, train and manage junior staff

Requirements

  • Bachelor’s Degree or military experience
  • At least 5 years of experience in multifamily commercial real estate
  • At least 5 years of Agency GSE experience (Fannie Mae or Freddie Mac) or CMBS experience
  • At least 5 years of experience in Agency Asset Management

Nice to have

  • Bachelor's Degree in Accounting, Finance, Business or Economics
  • 6+ years of commercial real estate experience in Asset Management, Loss Mitigation or Watchlist Management
  • 6+ years of experience analyzing property operating statements, rent rolls, and borrower financial statements
  • 6+ years of asset management experience with managing Fannie Mae or Freddie Mac Agency property inspection experience
  • Highly developed analytical skills including the ability to create complex spreadsheets and mine data
  • Proficiency in analyzing property operating statements, rent rolls, and borrower financial statements and in modeling complex financial scenarios
  • Possession of exceptional communication, negotiation, credit, and interpersonal skills
  • Possession of strong analytical and problem solving skills
  • Proven ability to manage multiple complex situations under pressure and with a high degree of professionalism
  • Proficiency in Microsoft Office or Google Suite (Word, PowerPoint, Excel)
  • Mortgage Banker’s Association (MBA) Multifamily Property Inspections Certification

What we offer

  • performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
  • comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being

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