Agency Account Supervisor

We are seeking an individual with the ideal blend of marketing strategy, project management and client service to join our Client Marketing team. The successful candidate will bring proven experience building and executing integrated marketing plans for B2B brands. The Account Supervisor is responsible for leadership and overall management of the Client relationship on a collection of agency accounts. The Account Supervisor, along with their Sales counterpart, is held accountable for client satisfaction, high-quality work that delivers results, and account profitability. As the senior point of contact for the agency, s/he coordinates agency resources, builds strategic operational plans and balances the needs and expectations of the client with the needs of the company. The Account Supervisor will maintain a thorough knowledge of the dynamics and workings of the clients’ businesses, personnel and the competitive landscape; and inspire client trust by providing sound marketing counsel, excellent client service and focus on the client’s success. S/he leads the development of strategic marketing plans for their clients, seeking alternative viewpoints and approaches in developing effective marketing strategies. S/he guides the team(s) to successfully implement projects within the agency on behalf of the client including creative, media, public relations, digital, agency operations and sales. S/he establishes leadership within the agency and promotes a positive work environment by demonstrating personal accountability for attitude, confidentiality and professional maturity to become a driving force behind positive outcomes. This role will report to the EVP, Marketing & Agency Services.