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C&M Travel Recruitment Logo C&M Travel Recruitment · Customer Service

Aftersales Travel Consultant

United Kingdom, London Employment contract · Job Posted May 29, 2026
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Job Description

Our client is an award winning specialist tour operator based in North London. They are seeking a Travel Operations Executive to join their team. The role is remote and 5 days a week and comes with a salary of up to £30,000 dependent on experience.

Job Responsibility

  • Support after sales operations for the reservations team
  • Check bookings & documentation with complete accuracy
  • Manage amendments including changes, cancellations and additions
  • Handle client requests (seating, assistance, luggage etc.)
  • Liaise with suppliers to confirm all arrangements
  • Meet ticketing & payment deadlines
  • Maintain quality control across costings, spelling and grammar
  • Provide in resort support when required

Requirements

  • Travel industry experience (tour operator background ideal)
  • Strong organisational skills and ability to manage your own workload
  • High attention to detail
  • Excellent written & verbal communication
  • Exceptional customer service and a desire to exceed expectations

What we offer

  • 22 days holiday
  • Pension
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