Aftersales Operations Specialist Job at Office Angels (Coventry)

Yuc Repair & Refurbishment TNR Specialist

Networks are not purely a question of IT. Networks are first and foremost a huma...

Location

Spain , Madrid

Salary:

Not provided

BMW

Expiration Date

Until further notice

Requirements

University degree in Business Administration, Economics, Engineering, or comparable education with international orientation
Several years of professional experience in the premium automotive market ideally in Aftersales, Sales, Operations or Financial Services
Knowledge of centralized and decentralized BMW sales structures, financial services, etc.
International experience and high intercultural competence
High procedural understanding, knowledge of E2E process in used car business
Deep understanding of refurbishment topics, with successful refurbishment projects
Expertise in benchmarking methodologies
Expertise in complaint management, conduct complaint handling processes, resolve customer issues fast and professionally and use feedback for continuous improvement
Business fluent in English, Spanish is a must, and Portuguese is a plus
Experience working with agile project management tools (such as e.g. Jira, Confluence)

Job Responsibility

Act as a cooperation and process partner for regional ESO functions, ensuring effective communication and collaborate to optimize organizational processes and workflows
Discuss benchmarking data and results with ESO functions and convert complex analysis into actionable recommendations to drive performance improvement initiatives
Derive measures including local implementation
Responsible for the coordination of Complaint-Management in cooperation with the relevant agent facing functions
Perform Contract cancellation (transformation/ conversion, reverse transaction)
Derives local measures (action plan) based on mutual discussion with Regional Repair & Refurbishment managers and own local analysis
Conducts local analysis of the Repair & Refurbishment process based on KPIs per agent and compounds and derivation of measures for improvement of KPIs
Ensures the fulfillment of standard Repair & Refurbishment business rules (e.g. R&R thresholds) within local Repair & Refurbishment process
Conduct local complaint-Management and contract cancellation
Responsible for purchase and approval of Repair & Refurbishment

Sales Specialist – Automotive & Tire Equipment

We are seeking a high-energy Sales Specialist to manage and expand our specializ...

Location

Malaysia , Kuala Lumpur

Salary:

5000.00 - 9000.00 MYR / Month

Randstad

Expiration Date

June 28, 2026

Requirements

Extensive experience within the automotive workshop environment, particularly in aftersales, spare parts, or equipment servicing
Minimum of 3 years in a technical sales or aftersales support role with a track record of meeting or exceeding targets
Deep understanding of car workshop operations and the ability to speak the language of technicians and business owners
Excellent communication skills and the ability to conduct technical discussions and product demos with confidence

Job Responsibility

Drive the sales and market penetration of specialized tire equipment, including wheel balancers and alignment machines, as a primary priority
Manage a comprehensive portfolio of automotive service equipment such as diagnostic tools, lifting systems, and professional hand tools
Identify and penetrate new car workshops, independent service centers, and authorized distributors to build a robust sales pipeline
Conduct hands-on site visits and technical demonstrations to showcase how our premium equipment optimizes workshop efficiency and safety
Provide consultative after-sales support to ensure equipment is performing to the highest standard and to maintain long-term client loyalty
Collaborate closely with service and operations teams to manage the end-to-end delivery and installation process for clients

What we offer

commission
allowance
bonus
Attractive commission structure complemented by quarterly and annual performance-based bonuses

Fulltime

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Inventory Control Specialist

The Inventory Control Specialist is responsible for the management of the store ...

Location

United States , Ventura

Salary:

25.00 - 27.00 USD / Hour

Chat3D

Expiration Date

Until further notice

Requirements

2+ years of experience in operations, experience in a luxury environment preferred
Effective written and verbal communication skills
Ability to effectively analyze information
Ability to problem-solve
Ability to multi-task with accuracy
Attention to detail
Ability to follow both written and verbal policies and directives
Attention to asset protection and inventory control
Experienced with technology to fully utilize internal systems as well as external shipping software programs
Ability to lift between 0-25 lbs. without assistance

Job Responsibility

Maintain an accurate and organized store inventory
Organize and participate in store cycle counts, bi-annual inventories and reconciliation with support and direction from Managing Director and Operations Manager
Process all incoming and outgoing shipments within the business day they are generated
Ensure proper documentation is completed
Check in all returns against previous day’s business
Print and ticket merchandise, returns and price updates
Process, record, maintain and follow up on all aftersales service
Process damages, maintain inventory for damages
Work with Store Management to analyze business and replenish needs
Develop inventory strategies to support the selling process and to maintain our warehouse standards on a daily basis

What we offer

Commission and bonus incentives based on sales performance
Medical, Dental, Vision
Life Insurance and Disability
Paid time off (annual vacation of 15 days, 11 company holidays, 3 floating holidays, 2 wellbeing days, and sick & safe time)
Paid Parental leave and transition time
401(k) and Roth Retirement plan with company matching and profit sharing
Various voluntary benefits such as flexible spending accounts, fitness reimbursement, voluntary life insurance
Product discount and EAP resources
Access to Calm App, Health Advocate, Family Building Support and more

Fulltime

Specialist Dealership Head of Business

A rare and exceptional opportunity has arisen within our Scottish Market Area fo...

Location

United Kingdom , Edinburgh

Salary:

Not provided

Sytner BMW Worcester

Expiration Date

Until further notice

Requirements

A demonstrable track record of success in a senior leadership role with full P&L accountability
Extensive experience across both sales and aftersales operations
Exceptional attention to detail, with the ability to manage multiple performance metrics at the highest level
A strong track record of building and maintaining direct relationships with manufacturer partners, with current brand-relevant relationships highly advantageous
A deep understanding of the luxury automotive market and evolving customer expectations
Proven experience engaging directly with high-net-worth clients, delivering a seamless, world-class customer journey

Job Responsibility

Full P&L responsibility for a complex, multi-franchise operation, overseeing both sales and aftersales functions
Lead and develop a large, multi-disciplined team
Manage and exceed key dealership KPIs
Maintain rigorous financial control
Drive sustainable growth across all areas of the business

What we offer

Highly competitive remuneration package
Fully expensed company car
Private healthcare
Enhanced pension entitlement
Comprehensive benefits package
Enhanced Holiday Entitlement – 35 days inc. bank holidays
Industry-leading Maternity, Paternity and Adoption Pay
Recognition of Long Service every 5 years
Colleague Discount on Cars
High Street Discounts

Fulltime

Inventory Control Specialist

The Inventory Control Specialist is responsible for the management of the store ...

Location

United States , Aspen

Salary:

23.00 - 26.94 USD / Hour

Assessfirst

Expiration Date

Until further notice

Requirements

2+ years of experience in operations, experience in a luxury environment preferred
Effective written and verbal communication skills
Ability to effectively analyze information
Ability to problem-solve
Ability to multi-task with accuracy
Attention to detail
Ability to follow both written and verbal policies and directives
Attention to asset protection and inventory control
Experienced with technology to fully utilize internal systems as well as external shipping software programs
Ability to lift between 0-25 lbs. without assistance

Job Responsibility

Maintain an accurate and organized store inventory
Organize and participate in store cycle counts, bi-annual inventories and reconciliation
Process all incoming and outgoing shipments within the business day they are generated
Check in all returns against previous day’s business
Print and ticket merchandise, returns and price updates
Process, record, maintain and follow up on all aftersales service
Process damages, maintain inventory for damages
Work with Store Management to analyze business and replenish needs
Develop inventory strategies to support the selling process and to maintain our warehouse standards on a daily basis

What we offer

Commission and bonus incentives based on sales performance
Medical, Dental, Vision
Life Insurance and Disability
Paid time off (18 DDO’s, 12 company holidays, 2 wellbeing days, and sick & safe time)
Paid Parental leave and transition time
401(k) and Roth Retirement plan with company matching and profit sharing
Various voluntary benefits (e.g., flexible spending accounts, fitness reimbursement, voluntary life insurance)
Product discount and EAP resources
Access to Calm App, Health Advocate, Family Building Support and more

Fulltime

Inventory Control Specialist

The Inventory Control Specialist is responsible for the management of the store ...

Location

United States , East Rutherford

Salary:

27.00 - 30.00 USD / Hour

Assessfirst

Expiration Date

Until further notice

Requirements

2+ years of experience in operations
experience in a luxury environment preferred
Effective written and verbal communication skills
Ability to effectively analyze information
Ability to problem-solve
Ability to multi-task with accuracy
Attention to detail
Ability to follow both written and verbal policies and directives
Attention to asset protection and inventory control
Experienced with technology to fully utilize internal systems as well as external shipping software programs

Job Responsibility

Maintain an accurate and organized store inventory
Organize and participate in store cycle counts, bi-annual inventories and reconciliation
Process all incoming and outgoing shipments within the business day they are generated
Check in all returns against previous day’s business
Print and ticket merchandise, returns and price updates
Process, record, maintain and follow up on all aftersales service
Process damages, maintain inventory for damages
Work with Store Management to analyze business and replenish needs
Develop inventory strategies to support the selling process and to maintain our warehouse standards on a daily basis

What we offer

Commission and bonus incentives based on sales performance
Medical, Dental, Vision
Life Insurance and Disability
Paid time off (annual vacation of 15 days, 11 company holidays, 3 floating holidays, 2 wellbeing days, and sick & safe time)
Paid Parental leave and transition time
401(k) and Roth Retirement plan with company matching and profit sharing
Various voluntary benefits such as flexible spending accounts, fitness reimbursement, voluntary life insurance
Product discount and EAP resources
Access to Calm App, Health Advocate, Family Building Support and more

Fulltime

Inventory Control Specialist

The Inventory Control Specialist is responsible for the management of the store ...

Location

United States , East Rutherford

Salary:

27.00 - 30.00 USD / Hour

Assessfirst

Expiration Date

Until further notice

Requirements

2+ years of experience in operations
experience in a luxury environment preferred
Effective written and verbal communication skills
Ability to effectively analyze information
Ability to problem-solve
Ability to multi-task with accuracy
Attention to detail
Ability to follow both written and verbal policies and directives
Attention to asset protection and inventory control
Experienced with technology to fully utilize internal systems as well as external shipping software programs

Job Responsibility

Maintain an accurate and organized store inventory
Organize and participate in store cycle counts, bi-annual inventories and reconciliation
Process all incoming and outgoing shipments within the business day they are generated
Check in all returns against previous day’s business
Print and ticket merchandise, returns and price updates
Process, record, maintain and follow up on all aftersales service
Process damages, maintain inventory for damages
Work with Store Management to analyze business and replenish needs
Develop inventory strategies to support the selling process and to maintain our warehouse standards on a daily basis

What we offer

Commission and bonus incentives based on sales performance
Medical, Dental, Vision
Life Insurance and Disability
Paid time off (annual vacation of 15 days, 11 company holidays, 3 floating holidays, 2 wellbeing days, and sick & safe time)
Paid Parental leave and transition time
401(k) and Roth Retirement plan with company matching and profit sharing
Various voluntary benefits such as flexible spending accounts, fitness reimbursement, voluntary life insurance
Product discount and EAP resources
Access to Calm App, Health Advocate, Family Building Support and more

Fulltime

Inventory Control Specialist

The Inventory Control Specialist is responsible for the management of the store ...

Location

United States , Honolulu

Salary:

23.00 - 26.00 USD / Hour

Assessfirst

Expiration Date

Until further notice

Requirements

2+ years of experience in operations
experience in a luxury environment preferred
effective written and verbal communication skills
ability to effectively analyze information
ability to problem-solve
ability to multi-task with accuracy
attention to detail
ability to follow both written and verbal policies and directives
attention to asset protection and inventory control
experienced with technology to fully utilize internal systems as well as external shipping software programs

Job Responsibility

Maintain an accurate and organized store inventory
organize and participate in store cycle counts, bi-annual inventories and reconciliation
process all incoming and outgoing shipments within the business day they are generated
check in all returns against previous day’s business
print and ticket merchandise, returns and price updates
process, record, maintain and follow up on all aftersales service
process damages, maintain inventory for damages
work with Store Management to analyze business and replenish needs
develop inventory strategies to support the selling process and to maintain our warehouse standards on a daily basis

Fulltime

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Aftersales Operations Specialist

Job Description

Job Responsibility

Requirements

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