Aftersales Manager Job at 360 Resourcing Solutions

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Aftersales Manager

Our client is a leading powered access rental company with operations across mul...

Location

United Arab Emirates , Dubai

Salary:

22000.00 AED / Month

Alfa-Executive Solutions

Expiration Date

Until further notice

Requirements

Proven experience in an Aftersales, Service, or Maintenance Management role within powered access, plant hire, construction equipment, material handling, or heavy equipment industries
Strong technical knowledge of powered access equipment and maintenance practices
Experience managing multi-site or regional service operations
Excellent leadership, communication, and customer relationship management skills
Commercially aware with the ability to drive operational performance and profitability
GCC experience is highly desirable.

Job Responsibility

Lead and manage all aftersales operations, including service, maintenance, technical support, and spare parts functions
Ensure high levels of equipment availability and reliability through effective maintenance planning and execution
Develop and implement aftersales strategies to improve customer retention, service quality, and profitability
Manage and support regional service teams, providing leadership, coaching, and performance management
Monitor and improve key performance indicators (KPIs) relating to fleet uptime, response times, workshop productivity, and customer satisfaction
Oversee parts inventory management to ensure optimal stock levels and minimise equipment downtime
Build and maintain strong relationships with customers, acting as a key escalation point for technical and service-related matters
Ensure compliance with manufacturer recommendations, health and safety regulations, and company procedures
Work closely with operations, rental, and sales teams to support business growth and deliver exceptional customer service
Manage departmental budgets and identify opportunities to improve efficiency and reduce costs.

What we offer

car

Fulltime

Aftersales Manager

Are you an experienced Aftersales Manager looking for an excellent opportunity t...

Location

United Kingdom , Birmingham

Salary:

47000.00 - 62500.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Previous experience within a similar role
Strong leadership and people management skills
Strong communication and organisational skills

Job Responsibility

Implement and maintain effective processes to achieve highest possible customer satisfaction levels
Monitor and control costs in line with business plan
Ensure accurate collection and recording of customer data
Ensure manufacturer standards are adhered to
Maintain safe working environment
Monitor colleague performance

What we offer

25 days holiday rising with length of service plus bank holidays
Access to online rewards platform with cash back and discounts
Preferential Service Rates
Colleague Purchase Scheme
Share Incentive Scheme
Pension
Enhanced Maternity & Paternity

Fulltime

Aftersales Manager

We are recruiting an Aftersales Manager to join our outstanding team at our Vert...

Location

United Kingdom , Grantham

Salary:

35000.00 - 40000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Strong leadership and people management skills

Job Responsibility

Monitor and control costs in line with the business plan, whilst maintaining quality standards and Customer service
Ensure accurate collection and recording of customer data in line with Group standards
Ensure that the manufacturers standards are adhered to at all times
Make sure there is a safe working environment maintained at all times
Monitor colleague performance
Train and coach colleagues to support their success
Take responsibility for implementing and maintaining effective processes to achieve the highest possible customer satisfaction levels in excess of the manufacturer national average

What we offer

25 days holiday rising with length of service plus bank holidays
Access to our online rewards platform giving you cash back and discounts for multiple retailers
Preferential Service Rates
Colleague Purchase Scheme
Share Incentive Scheme
Pension
Enhanced Maternity & Paternity

Fulltime

Aftersales Manager

We’re looking for an Aftersales Manager to join our high‑performing team at Vert...

Location

United Kingdom , Rotherham

Salary:

35000.00 - 45000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience in an Aftersales or similar leadership role, ideally within a franchised motor environment
A consistent track record of improving performance, profitability, and efficiency
Strong, people‑focused leadership skills
Confidence working in a fast‑paced but structured environment
A practical understanding of motorcycles and parts operations
Alignment with our company values and a collaborative leadership style

Job Responsibility

Leading and supporting the Technicians, Service Advisors, and Parts Advisor to deliver excellent customer experiences
Monitoring costs in line with the business plan while maintaining quality and customer service standards
Ensuring customer information is recorded accurately and in line with Group requirements
Making sure manufacturer standards are consistently met
Coaching, mentoring, and developing colleagues by monitoring performance and helping individuals succeed through clear, supportive guidance
Putting clear, effective processes in place to achieve customer satisfaction levels above the manufacturer national average

What we offer

25 days’ holiday (increasing with length of service) plus bank holidays
Access to our online rewards platform with cashback and retail discounts
Preferential service rates
Colleague purchase scheme
Share incentive scheme
Pension
Enhanced maternity and paternity leave

Fulltime

Aftersales Manager

An exciting opportunity has arisen for an experienced Aftersales Manager to join...

Location

United Kingdom , Kidlington

Salary:

40000.00 - 50000.00 GBP / Year

PLANET RECRUITMENT SERVICES LTD

Expiration Date

Until further notice

Requirements

Previous experience in an Aftersales Manager, Service Manager, or similar automotive leadership role
Strong leadership and people management skills
Commercial awareness with a results-driven approach
Excellent communication and organisational skills
Ability to work effectively in a fast-paced environment
Full UK driving licence preferred

Job Responsibility

Manage the day-to-day running of the aftersales/service department
Drive departmental performance, profitability, and efficiency
Lead, coach, and develop a high-performing team
Deliver exceptional customer satisfaction and retention
Monitor KPIs and implement performance improvements
Ensure compliance with company and industry standards
Build strong relationships with customers and colleagues

What we offer

Competitive salary package
Performance-related bonus scheme
Company car
Generous holiday allowance
Pension scheme with enhanced employer contributions
Staff discounts on vehicles, servicing, and repairs
Reward and discount platform access
Ongoing training and management development opportunities
Flexible working arrangements
Employee wellbeing support programme

Fulltime

Aftersales Manager

Location

United Kingdom , Darlington

Salary:

45000.00 - 60000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Successful track record within the role
Ideally with Franchise experience in the Motor Industry
Ability to generate impressive results by increasing performance, profitability and operating efficiency
Strong leadership and people management skills
Strong communication and organisational skills

Job Responsibility

Monitor and control costs in line with the business plan, whilst maintaining quality standards and Customer service
Ensure accurate collection and recording of customer data in line with Group standards
Ensure that the manufacturers standards are adhered to at all times
Make sure there is a safe working environment maintained at all times
Monitor colleague performance
Train and coach colleagues to support their success
Take responsibility for implementing and maintaining effective processes to achieve the highest possible customer satisfaction levels in excess of the manufacturer national average

What we offer

25 days holiday rising with length of service plus bank holidays
Access to online rewards platform giving cash back and discounts for multiple retailers
Preferential Service Rates
Colleague Purchase Scheme
Share Incentive Scheme
Pension
Enhanced Maternity & Paternity

Fulltime

Aftersales Manager

We’re looking for an Aftersales Manager to join our high‑performing team at Vert...

Location

United Kingdom , Rotherham

Salary:

35000.00 - 45000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience in an Aftersales or similar leadership role, ideally within a franchised motor environment
A consistent track record of improving performance, profitability, and efficiency
Strong, people‑focused leadership skills
Confidence working in a fast‑paced but structured environment
A practical understanding of motorcycles and parts operations
Alignment with our company values and a collaborative leadership style

Job Responsibility

Leading and supporting the Technicians, Service Advisors, and Parts Advisor to deliver excellent customer experiences
Monitoring costs in line with the business plan while maintaining quality and customer service standards
Ensuring customer information is recorded accurately and in line with Group requirements
Making sure manufacturer standards are consistently met
Coaching, mentoring, and developing colleagues by monitoring performance and helping individuals succeed through clear, supportive guidance
Putting clear, effective processes in place to achieve customer satisfaction levels above the manufacturer national average

What we offer

25 days’ holiday (increasing with length of service) plus bank holidays
Access to our online rewards platform with cashback and retail discounts
Preferential service rates
Colleague purchase scheme
Share incentive scheme
Pension
Enhanced maternity and paternity leave

Fulltime

Aftersales Manager

This Aftersales Manager is a varied engineering and technical role where you wil...

Location

United Kingdom , Bedford

Salary:

55000.00 GBP / Year

Wallace Hind

Expiration Date

Until further notice

Requirements

Technically minded though experience and qualification – likely mechanical or electrical engineering
Competent taking ownership for after sales product support for warranty issues and service
Open on your background as long as it’s capital equipment or industrial machinery
Strong team management and leadership experience
Be able to support the commercial team technically

Job Responsibility

Lead your product support team, remaining hands on where needed (currently four people)
Manage after sales issues including warranty claims, field service, technical support etc
Work closely with our production teams
Support presales technically and with sales tenders

What we offer

25 Days Holiday
Private medical
Company bonus

Fulltime

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