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Aftersales Manager

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360 Resourcing Solutions

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Location:
United Kingdom , Darlington

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Category:
Sales

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Contract Type:
Employment contract

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Salary:

45000.00 - 60000.00 GBP / Year
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Job Responsibility:

  • Monitor and control costs in line with the business plan, whilst maintaining quality standards and Customer service
  • Ensure accurate collection and recording of customer data in line with Group standards
  • Ensure that the manufacturers standards are adhered to at all times
  • Make sure there is a safe working environment maintained at all times
  • Monitor colleague performance
  • Train and coach colleagues to support their success
  • Take responsibility for implementing and maintaining effective processes to achieve the highest possible customer satisfaction levels in excess of the manufacturer national average

Requirements:

  • Successful track record within the role
  • Ideally with Franchise experience in the Motor Industry
  • Ability to generate impressive results by increasing performance, profitability and operating efficiency
  • Strong leadership and people management skills
  • Strong communication and organisational skills
What we offer:
  • 25 days holiday rising with length of service plus bank holidays
  • Access to online rewards platform giving cash back and discounts for multiple retailers
  • Preferential Service Rates
  • Colleague Purchase Scheme
  • Share Incentive Scheme
  • Pension
  • Enhanced Maternity & Paternity

Additional Information:

Job Posted:
May 04, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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