Aftersales Manager Job at 360 Resourcing Solutions (Darlington)

Aftersales Manager

Are you an experienced Aftersales Manager looking for an excellent opportunity t...

Location

United Kingdom , Birmingham

Salary:

47000.00 - 62500.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Previous experience within a similar role
Strong leadership and people management skills
Strong communication and organisational skills

Job Responsibility

Implement and maintain effective processes to achieve highest possible customer satisfaction levels
Monitor and control costs in line with business plan
Ensure accurate collection and recording of customer data
Ensure manufacturer standards are adhered to
Maintain safe working environment
Monitor colleague performance

What we offer

25 days holiday rising with length of service plus bank holidays
Access to online rewards platform with cash back and discounts
Preferential Service Rates
Colleague Purchase Scheme
Share Incentive Scheme
Pension
Enhanced Maternity & Paternity

Fulltime

Aftersales Manager

We are recruiting an Aftersales Manager to join our outstanding team at our Vert...

Location

United Kingdom , Grantham

Salary:

35000.00 - 40000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Strong leadership and people management skills

Job Responsibility

Monitor and control costs in line with the business plan, whilst maintaining quality standards and Customer service
Ensure accurate collection and recording of customer data in line with Group standards
Ensure that the manufacturers standards are adhered to at all times
Make sure there is a safe working environment maintained at all times
Monitor colleague performance
Train and coach colleagues to support their success
Take responsibility for implementing and maintaining effective processes to achieve the highest possible customer satisfaction levels in excess of the manufacturer national average

What we offer

25 days holiday rising with length of service plus bank holidays
Access to our online rewards platform giving you cash back and discounts for multiple retailers
Preferential Service Rates
Colleague Purchase Scheme
Share Incentive Scheme
Pension
Enhanced Maternity & Paternity

Fulltime

Aftersales Manager

We’re looking for an Aftersales Manager to join our high‑performing team at Vert...

Location

United Kingdom , Rotherham

Salary:

35000.00 - 45000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience in an Aftersales or similar leadership role, ideally within a franchised motor environment
A consistent track record of improving performance, profitability, and efficiency
Strong, people‑focused leadership skills
Confidence working in a fast‑paced but structured environment
A practical understanding of motorcycles and parts operations
Alignment with our company values and a collaborative leadership style

Job Responsibility

Leading and supporting the Technicians, Service Advisors, and Parts Advisor to deliver excellent customer experiences
Monitoring costs in line with the business plan while maintaining quality and customer service standards
Ensuring customer information is recorded accurately and in line with Group requirements
Making sure manufacturer standards are consistently met
Coaching, mentoring, and developing colleagues by monitoring performance and helping individuals succeed through clear, supportive guidance
Putting clear, effective processes in place to achieve customer satisfaction levels above the manufacturer national average

What we offer

25 days’ holiday (increasing with length of service) plus bank holidays
Access to our online rewards platform with cashback and retail discounts
Preferential service rates
Colleague purchase scheme
Share incentive scheme
Pension
Enhanced maternity and paternity leave

Fulltime

Aftersales Manager

An exciting opportunity has arisen for an experienced Aftersales Manager to join...

Location

United Kingdom , Kidlington

Salary:

40000.00 - 50000.00 GBP / Year

PLANET RECRUITMENT SERVICES LTD

Expiration Date

Until further notice

Requirements

Previous experience in an Aftersales Manager, Service Manager, or similar automotive leadership role
Strong leadership and people management skills
Commercial awareness with a results-driven approach
Excellent communication and organisational skills
Ability to work effectively in a fast-paced environment
Full UK driving licence preferred

Job Responsibility

Manage the day-to-day running of the aftersales/service department
Drive departmental performance, profitability, and efficiency
Lead, coach, and develop a high-performing team
Deliver exceptional customer satisfaction and retention
Monitor KPIs and implement performance improvements
Ensure compliance with company and industry standards
Build strong relationships with customers and colleagues

What we offer

Competitive salary package
Performance-related bonus scheme
Company car
Generous holiday allowance
Pension scheme with enhanced employer contributions
Staff discounts on vehicles, servicing, and repairs
Reward and discount platform access
Ongoing training and management development opportunities
Flexible working arrangements
Employee wellbeing support programme

Fulltime

Aftersales Manager

We’re looking for an Aftersales Manager to join our high‑performing team at Vert...

Location

United Kingdom , Rotherham

Salary:

35000.00 - 45000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience in an Aftersales or similar leadership role, ideally within a franchised motor environment
A consistent track record of improving performance, profitability, and efficiency
Strong, people‑focused leadership skills
Confidence working in a fast‑paced but structured environment
A practical understanding of motorcycles and parts operations
Alignment with our company values and a collaborative leadership style

Job Responsibility

Leading and supporting the Technicians, Service Advisors, and Parts Advisor to deliver excellent customer experiences
Monitoring costs in line with the business plan while maintaining quality and customer service standards
Ensuring customer information is recorded accurately and in line with Group requirements
Making sure manufacturer standards are consistently met
Coaching, mentoring, and developing colleagues by monitoring performance and helping individuals succeed through clear, supportive guidance
Putting clear, effective processes in place to achieve customer satisfaction levels above the manufacturer national average

What we offer

25 days’ holiday (increasing with length of service) plus bank holidays
Access to our online rewards platform with cashback and retail discounts
Preferential service rates
Colleague purchase scheme
Share incentive scheme
Pension
Enhanced maternity and paternity leave

Fulltime

Aftersales Manager

Paul Rigby Ltd is a leading automotive retail group representing prestigious man...

Location

United Kingdom

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Proven experience in an Aftersales Manager or senior Service Management role within the motor industry
Strong commercial awareness with a track record of delivering results
Excellent leadership and people management skills
Customer-focused with a passion for delivering an outstanding experience
Highly organised with the ability to manage multiple priorities
Strong understanding of workshop efficiency, parts operations, and aftersales KPIs
IT literate with experience using dealer management systems

Job Responsibility

Lead, motivate, and develop the Service and Parts teams to achieve and exceed targets
Drive customer satisfaction and retention through exceptional service delivery
Manage departmental budgets, forecasts, and performance KPIs
Ensure efficient workshop loading, productivity, and labour sales performance
Maintain effective cost control and parts stock management
Implement and monitor effective processes to maximise profitability
Ensure full compliance with manufacturer requirements, policies, and industry regulations
Handle customer escalations professionally and in line with company standards
Work collaboratively with the senior management team to support overall business objectives

What we offer

Competitive salary and performance-related bonus
Company car or car allowance
Manufacturer training and career development opportunities
Workplace pension scheme
Staff discounts
A supportive, professional, and friendly working environment

Aftersales Manager

This Aftersales Manager is a varied engineering and technical role where you wil...

Location

United Kingdom , Bedford

Salary:

55000.00 GBP / Year

Wallace Hind

Expiration Date

Until further notice

Requirements

Technically minded though experience and qualification – likely mechanical or electrical engineering
Competent taking ownership for after sales product support for warranty issues and service
Open on your background as long as it’s capital equipment or industrial machinery
Strong team management and leadership experience
Be able to support the commercial team technically

Job Responsibility

Lead your product support team, remaining hands on where needed (currently four people)
Manage after sales issues including warranty claims, field service, technical support etc
Work closely with our production teams
Support presales technically and with sales tenders

What we offer

25 Days Holiday
Private medical
Company bonus

Fulltime

Aftersales Manager

We are seeking an experienced Aftersales Manager to lead our Service Department ...

Location

United Kingdom , Norwich

Salary:

Not provided

Thurlow Nunn

Expiration Date

Until further notice

Requirements

Proven experience managing a successful Service Department
Excellent interpersonal skills with the ability to build and maintain strong relationships
Strong communication, leadership, and negotiation skills
Target-driven, with a passion for achieving and exceeding objectives
Competent in Microsoft Office applications
Flexible approach with the ability to work extended hours when required
Full UK driving licence

Job Responsibility

Lead and inspire the Service team to deliver an exceptional customer experience
Drive department profitability and efficiency through proactive performance management
Review accounts, operating controls, and KPIs, taking remedial action where required
Monitor WIP and forward bookings daily, analysing variances and implementing action plans
Maintain high standards of customer satisfaction and retention
Ensure compliance with company and manufacturer standards at all times

What we offer

Company vehicle
31 days annual leave (including bank holidays)
Pension scheme
Life assurance
Free RAC breakdown cover
Cycle to work purchase scheme
Preferential parts, service and labour rates
Discounts on new and used vehicles
Aftersales discounts
Access to health and wellbeing support services

Fulltime

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