Aftersales Manager Job at Wallace Hind

Aftersales Manager

This Aftersales Manager is a varied engineering and technical role where you wil...

Location

United Kingdom , Bedford

Salary:

55000.00 GBP / Year

Wallace Hind

Expiration Date

Until further notice

Requirements

Technically minded though experience and qualification – likely mechanical or electrical engineering
Competent taking ownership for after sales product support for warranty issues and service
Open on your background as long as it’s capital equipment or industrial machinery
Strong team management and leadership experience
Be able to support the commercial team technically

Job Responsibility

Lead your product support team, remaining hands on where needed (currently four people)
Manage after sales issues including warranty claims, field service, technical support etc
Work closely with our production teams
Support presales technically and with sales tenders

What we offer

25 Days Holiday
Private medical
Company bonus

Fulltime

Assistant Aftersales Manager

This is a great opportunity to join our very successful aftersales team and prog...

Location

United Kingdom , York

Salary:

37500.00 - 42500.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Previous managerial experience, either within an Assistant Aftersales Manager role or Senior Aftersales role
Exceptional communication skills
Full, valid UK driving license

Job Responsibility

Support the Aftersales Manager in the day to day management
Ensure all incoming work is planned
Manage the time and resource of the team
Assign the aftersales team to tasks ensuring productivity is maximised and deadlines are adhered to
Responsible for performance management
Lead, coach and develop the team

What we offer

25 days holiday rising with length of service plus bank holidays
Access to online rewards platform giving cash back and discounts for multiple retailers
Preferential Service Rates
Colleague Purchase Scheme
Share Incentive Scheme
Pension
Enhanced Maternity & Paternity
On-going training opportunities
Career path and progression

Fulltime

Aftersales Manager

Vertu SKODA Leicester is seeking an experienced and driven Aftersales Manager to...

Location

United Kingdom , Leicester

Salary:

55000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Proven success in an Aftersales Manager or Service Manager role within the motor trade
Ideally VAG experience, though not essential
Strong leadership and people management skills
Commercial awareness with the ability to drive growth and performance
Excellent communication, organisational and problem‑solving abilities
A commitment to delivering exceptional customer service

Job Responsibility

Lead and manage the Aftersales team, including Technicians, Service Advisors and Parts Advisors
Drive departmental performance, profitability and operational efficiency
Monitor and control costs in line with business plans
Ensure full compliance with manufacturer standards and Group processes
Maintain a safe, productive and compliant working environment
Coach, develop and motivate colleagues to achieve their full potential
Ensure accurate customer data capture and high-quality customer communication
Implement and maintain processes that deliver customer satisfaction above the national manufacturer average

What we offer

25 days holiday, rising with length of service, plus bank holidays
Access to an online rewards platform with cashback and retail discounts
Preferential service rates
Colleague purchase scheme
Share incentive scheme
Pension
Enhanced maternity and paternity benefits

Fulltime

Bodyshop Programmes Executive

The Bodyshop Programmes Executive role is a position supporting and assisting in...

Location

United Kingdom , Farnborough

Salary:

Not provided

Activate Group Limited

Expiration Date

Until further notice

Requirements

At least two years’ experience in a similar role
Knowledge of automotive industry in general is necessary, and specifically an in depth understanding of the Motor Insurance and Accident management industries
Automotive commercial awareness, Aftersales and Retailer knowledge advantageous
Competent negotiator and able to influence at all levels
Excellent interpersonal, communication and presentation skills combined with a high level of personal numeracy and literacy
High level of self-motivation, organisation, initiative and flexibility
Ability to question complex information to identify cause and effect
Excellent Project Management skills
High level of competency in the use of MS Excel, Word and PowerPoint
Working understanding of Retailer DMS Systems, preferably ADP Drive and/or Pinnacle

Job Responsibility

Working with supplier partners to ensure the clients Consumables range of products are up to date with latest available technologies
Motivating the client's Group UK Retailer Network to support and accelerate the performance in the accident repair business
Work alongside client's Group UK departments to develop programmes that fit with NSC strategy, brand orientation, legality, profit and strategy requirements
To continue the development of the Accident related telematics programme A-Call & Proactive Care and to ensure that this programme realises its maximum potential
Convince and influence Retailer and Customer groups of the benefits of our client's Group Aftersales Accident Repair programmes
Proactively and reactively combat ever changing Bodyshop landscape
Identify any industry changes in line with market dynamics to ensure maximum uptake of accident repair programmes and best return on profit
Maintaining a significant breadth of knowledge about all Aftersales products and services and their impact on the commercial result sufficient to support the crafting of an effective Bodyshop Programme
Maintaining a high knowledge of the client's AG, UK and Retailer strategy in order to support aligned Body repair activity and growth

What we offer

33 days holiday (including bank holidays)
Personal health cash plan – claim back the cost of things like dentist and optical check ups
Enhanced maternity / paternity / adoption / shared parental pay
Life assurance: three times basic salary
Free breakfasts and fruit
Birthday surprise for everybody

Fulltime

Aftersales Manager

Join one of the UK’s largest Motor Retailers and take your career to the next le...

Location

United Kingdom , York

Salary:

55000.00 - 70000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Proven success in a similar Aftersales leadership role, ideally within a franchised motor retailer
Strong leadership and people management skills
Ability to deliver results through performance improvement, profitability and efficiency
Excellent communication and organisational skills
A passion for driving business growth and exceeding customer expectations

Job Responsibility

Managing costs in line with business plans whilst maintaining quality and service standards
Ensuring accurate customer data collection and compliance with Group and Manufacturer standards
Maintaining a safe working environment
Monitoring performance and coaching colleagues to achieve success
Driving processes that maximise customer satisfaction above manufacturer benchmarks

What we offer

25 days holiday (plus bank holidays), increasing with service
Access to our rewards platform with discounts and cashback
Preferential service rates
Colleague purchase scheme
Share incentive scheme
Pension plan
Enhanced maternity & paternity leave

Fulltime

Service Manager

Lead Our Honda Aftersales Team – Service Manager Opportunity in Plymouth. Are yo...

Location

United Kingdom , Plymouth

Salary:

40000.00 - 52000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Proven success as a Service Manager
Strong people management and communication skills
Ability to deliver results through performance, profitability, and process excellence
A passion for the Honda brand and a commitment to outstanding customer care

Job Responsibility

Lead our Honda service department to deliver customer satisfaction above national averages
Drive profitability and efficiency while maintaining the highest quality standards
Ensure compliance with Honda’s exacting standards and our group processes
Inspire and develop your team to achieve their full potential
Maintain a safe, productive, and customer-focused environment

What we offer

Company car and a comprehensive benefits package
Career progression within one of the UK’s largest and fastest-growing dealer groups
Ongoing manufacturer training
25 days holiday (plus bank holidays)
Preferential service rates and colleague purchase scheme
Share incentive plan and pension
Enhanced maternity & paternity packages
Access to exclusive discounts and cashback offers

Fulltime

Apprentice Parts Advisor

We are looking to recruit an Apprentice Parts Advisor to join the team at Vertu ...

Location

United Kingdom , Newcastle upon Tyne

Salary:

7.55 GBP / Hour

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Entry Qualifications GCSE grades 4 - 9 (or equivalent A*- C) in: Mathematics
English Language
One other

Job Responsibility

Managing all aspects of parts supply, in and out
Helping coach and motivate others
Oversee the parts stock inventory
Drive supply through the onsite workshop
Proactively support the Aftersales Manager
Represent the company in a highly professional manner

What we offer

25 days holiday rising with length of service - plus bank holidays
Access to our online rewards platform giving you cash back and discounts for multiple retailers
Preferential Service Rates
Colleague Purchase Scheme
Share Incentive Scheme
Pension
Enhanced Maternity & Paternity

Fulltime

Parts Apprentice

We are looking to recruit an Apprentice Parts Advisor to join the team at Vertu ...

Location

United Kingdom , Guiseley

Salary:

7.55 GBP / Hour

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Entry Qualifications GCSE grades 4 - 9 (or equivalent A*- C) in: Mathematics
English Language
One other

Job Responsibility

Managing all aspects of parts supply, in and out
Helping coach and motivate others
Oversee the parts stock inventory
Drive supply through the onsite workshop
Proactively support the Aftersales Manager
Represent the company in a highly professional manner

What we offer

25 days holiday rising with length of service - plus bank holidays
Access to our online rewards platform giving you cash back and discounts for multiple retailers
Preferential Service Rates
Colleague Purchase Scheme
Share Incentive Scheme
Pension
Enhanced Maternity & Paternity

Fulltime

Aftersales Manager

Wallace Hind

Location:
United Kingdom

Category:
Sales

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 05, 2026

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Job Description:

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Additional Information:

Job Posted:January 05, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Job Posted:
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