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Aftersales Manager

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360 Resourcing Solutions

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Location:
United Kingdom , York

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Category:

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Contract Type:
Not provided

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Salary:

55000.00 - 70000.00 GBP / Year

Job Description:

Join one of the UK’s largest Motor Retailers and take your career to the next level! At Vertu BMW York we are looking for an experienced Aftersales Manager to lead our exceptional team.

Job Responsibility:

  • Managing costs in line with business plans whilst maintaining quality and service standards
  • Ensuring accurate customer data collection and compliance with Group and Manufacturer standards
  • Maintaining a safe working environment
  • Monitoring performance and coaching colleagues to achieve success
  • Driving processes that maximise customer satisfaction above manufacturer benchmarks

Requirements:

  • Proven success in a similar Aftersales leadership role, ideally within a franchised motor retailer
  • Strong leadership and people management skills
  • Ability to deliver results through performance improvement, profitability and efficiency
  • Excellent communication and organisational skills
  • A passion for driving business growth and exceeding customer expectations
What we offer:
  • 25 days holiday (plus bank holidays), increasing with service
  • Access to our rewards platform with discounts and cashback
  • Preferential service rates
  • Colleague purchase scheme
  • Share incentive scheme
  • Pension plan
  • Enhanced maternity & paternity leave

Additional Information:

Job Posted:
January 06, 2026

Employment Type:
Fulltime
Job Link Share:

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