Aftersales Manager Job at Wallace Hind (Bedford)

Assistant Aftersales Manager

This is a great opportunity to join our very successful aftersales team and prog...

Location

United Kingdom , York

Salary:

37500.00 - 42500.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Previous managerial experience, either within an Assistant Aftersales Manager role or Senior Aftersales role
Exceptional communication skills
Full, valid UK driving license

Job Responsibility

Support the Aftersales Manager in the day to day management
Ensure all incoming work is planned
Manage the time and resource of the team
Assign the aftersales team to tasks ensuring productivity is maximised and deadlines are adhered to
Responsible for performance management
Lead, coach and develop the team

What we offer

25 days holiday rising with length of service plus bank holidays
Access to online rewards platform giving cash back and discounts for multiple retailers
Preferential Service Rates
Colleague Purchase Scheme
Share Incentive Scheme
Pension
Enhanced Maternity & Paternity
On-going training opportunities
Career path and progression

Fulltime

Aftersales Manager

Vertu SKODA Leicester is seeking an experienced and driven Aftersales Manager to...

Location

United Kingdom , Leicester

Salary:

55000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Proven success in an Aftersales Manager or Service Manager role within the motor trade
Ideally VAG experience, though not essential
Strong leadership and people management skills
Commercial awareness with the ability to drive growth and performance
Excellent communication, organisational and problem‑solving abilities
A commitment to delivering exceptional customer service

Job Responsibility

Lead and manage the Aftersales team, including Technicians, Service Advisors and Parts Advisors
Drive departmental performance, profitability and operational efficiency
Monitor and control costs in line with business plans
Ensure full compliance with manufacturer standards and Group processes
Maintain a safe, productive and compliant working environment
Coach, develop and motivate colleagues to achieve their full potential
Ensure accurate customer data capture and high-quality customer communication
Implement and maintain processes that deliver customer satisfaction above the national manufacturer average

What we offer

25 days holiday, rising with length of service, plus bank holidays
Access to an online rewards platform with cashback and retail discounts
Preferential service rates
Colleague purchase scheme
Share incentive scheme
Pension
Enhanced maternity and paternity benefits

Fulltime

Aftersales Manager

Due to internal promotion, we are recruiting an Aftersales Manager to join our s...

Location

United Kingdom , Birmingham

Salary:

46000.00 - 62000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Minimum of 2 years experience as an aftersales manager
Ability to demonstrate a successful track record within the role
Ideally with Multi-Franchise experience
Ability to validate your ability to generate impressive results by increasing performance, profitability and operating efficiency
Must have strong leadership and people management skills
Possess strong leadership, communication and organisational skills
Share our company values

Job Responsibility

Monitor and control costs in line with the business plan, whilst maintaining quality standards and Customer service
Ensure accurate collection and recording of customer data in line with Group standards
Ensure that the manufacturers standards are adhered to at all times
Make sure there is a safe working environment maintained at all times
Monitor colleague performance
Train and coach colleagues to support their success
Take responsibility for implementing and maintaining effective processes to achieve the highest possible customer satisfaction levels in excess of the manufacturer national average
Managing a team of Technicians, Service and Parts Advisors, helping them to achieve the highest standards of customer satisfaction
Lead your team to deliver their business objectives
Drive the business forward and maximise customer satisfaction whilst motivating and managing the whole team

What we offer

Company car
25 days holiday rising with length of service plus bank holidays
Access to our online rewards platform giving you cash back and discounts for multiple retailers
Preferential Service Rates
Colleague Purchase Scheme
Share Incentive Scheme
Pension
Enhanced Maternity & Paternity
On-going training opportunities
Career path and progression

Fulltime

Bodyshop Programmes Executive

The Bodyshop Programmes Executive role is a position supporting and assisting in...

Location

United Kingdom , Farnborough

Salary:

Not provided

Activate Group Limited

Expiration Date

Until further notice

Requirements

At least two years’ experience in a similar role
Knowledge of automotive industry in general is necessary, and specifically an in depth understanding of the Motor Insurance and Accident management industries
Automotive commercial awareness, Aftersales and Retailer knowledge advantageous
Competent negotiator and able to influence at all levels
Excellent interpersonal, communication and presentation skills combined with a high level of personal numeracy and literacy
High level of self-motivation, organisation, initiative and flexibility
Ability to question complex information to identify cause and effect
Excellent Project Management skills
High level of competency in the use of MS Excel, Word and PowerPoint
Working understanding of Retailer DMS Systems, preferably ADP Drive and/or Pinnacle

Job Responsibility

Working with supplier partners to ensure the clients Consumables range of products are up to date with latest available technologies
Motivating the client's Group UK Retailer Network to support and accelerate the performance in the accident repair business
Work alongside client's Group UK departments to develop programmes that fit with NSC strategy, brand orientation, legality, profit and strategy requirements
To continue the development of the Accident related telematics programme A-Call & Proactive Care and to ensure that this programme realises its maximum potential
Convince and influence Retailer and Customer groups of the benefits of our client's Group Aftersales Accident Repair programmes
Proactively and reactively combat ever changing Bodyshop landscape
Identify any industry changes in line with market dynamics to ensure maximum uptake of accident repair programmes and best return on profit
Maintaining a significant breadth of knowledge about all Aftersales products and services and their impact on the commercial result sufficient to support the crafting of an effective Bodyshop Programme
Maintaining a high knowledge of the client's AG, UK and Retailer strategy in order to support aligned Body repair activity and growth

What we offer

33 days holiday (including bank holidays)
Personal health cash plan – claim back the cost of things like dentist and optical check ups
Enhanced maternity / paternity / adoption / shared parental pay
Life assurance: three times basic salary
Free breakfasts and fruit
Birthday surprise for everybody

Fulltime

Aftersales Manager

We are recruiting an Aftersales Manager to join our outstanding team at Vertu BM...

Location

United Kingdom , Exeter

Salary:

35000.00 - 40000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Demonstrate a successful track record within the role
Ideally have franchise experience in the Motor Industry
Validate ability to generate impressive results by increasing performance, profitability and operating efficiency
Must have strong leadership and people management skills
Possess strong leadership, communication and organisational skills
Share our company values

Job Responsibility

Manage a team of Technicians, Service and Parts Advisors
Help team achieve the highest standards of customer satisfaction
Monitor and control costs in line with the business plan whilst maintaining quality standards and Customer service
Ensure accurate collection and recording of customer data in line with Group standards
Ensure that the manufacturers standards are adhered to at all times
Make sure there is a safe working environment maintained at all times
Monitor colleague performance
Train and coach colleagues to support their success
Take responsibility for implementing and maintaining effective processes to achieve the highest possible customer satisfaction levels in excess of the manufacturer national average
Lead team to deliver their business objectives

What we offer

25 days holiday rising with length of service plus bank holidays
Access to our online rewards platform giving you cash back and discounts for multiple retailers
Preferential Service Rates
Colleague Purchase Scheme
Share Incentive Scheme
Pension
Enhanced Maternity & Paternity
On-going training opportunities
Career path and progression

Fulltime

New

Service Manager

We are looking for an experienced and driven Service Manager to lead our Service...

Location

United Kingdom , Liverpool

Salary:

55000.00 - 75000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Proven experience in a Service Manager or Aftersales leadership role (automotive preferred)
Strong people management and leadership skills
Commercially focused with experience managing budgets and performance targets
Excellent customer service and communication skills
Knowledge of manufacturer standards, warranty, and goodwill processes
Flexible approach to working hours and business needs

Job Responsibility

Lead and manage all service department operations to achieve budget, profit, and performance targets
Deliver exceptional customer service, ensuring high satisfaction and retention levels
Ensure compliance with manufacturer, company, and warranty standards and processes
Manage staffing, recruitment, training, appraisals, and team development
Develop and control service marketing activities, aftersales campaigns, and promotions
Monitor performance, budgets, and KPIs, reporting to senior management as required
Handle customer complaints and manage goodwill budgets appropriately
Maintain a clean, professional, and compliant working environment

What we offer

27 days Holiday
Employee assistance programmes
Wellbeing courses
Medicash Healthcare
Pension scheme
Life assurance cover
Employee reward & recognition schemes
Annual children’s Christmas party & staff party
Staff discounts
BUPA Healthcare

Aftersales Manager

A classic Aftersales / Account Manager role selling components and spare parts u...

Location

United Kingdom

Salary:

Not provided

Wallace Hind

Expiration Date

Until further notice

Requirements

Proven track record of success in a field based or internal sales role selling engineered components or spare parts into the manufacturing and industrial markets
Ideally have sold spare parts or components used in packaging or process machinery used in the food industry
Any engineering background would be advantageous, particularly if you have previous experience in service engineering
Commercially aware and have a drive to succeed in sales

Job Responsibility

Classic account management and sales role
Selling spare parts and components used in packaging machinery used in the food industry
50% internal sales and 50% visiting clients nationally
60% existing account management and 40% business development

What we offer

Commission and Bonus
Hybrid Company Car

Fulltime

Service Manager

Lead Our Honda Aftersales Team – Service Manager Opportunity in Plymouth. Are yo...

Location

United Kingdom , Plymouth

Salary:

40000.00 - 52000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Proven success as a Service Manager
Strong people management and communication skills
Ability to deliver results through performance, profitability, and process excellence
A passion for the Honda brand and a commitment to outstanding customer care

Job Responsibility

Lead our Honda service department to deliver customer satisfaction above national averages
Drive profitability and efficiency while maintaining the highest quality standards
Ensure compliance with Honda’s exacting standards and our group processes
Inspire and develop your team to achieve their full potential
Maintain a safe, productive, and customer-focused environment

What we offer

Company car and a comprehensive benefits package
Career progression within one of the UK’s largest and fastest-growing dealer groups
Ongoing manufacturer training
25 days holiday (plus bank holidays)
Preferential service rates and colleague purchase scheme
Share incentive plan and pension
Enhanced maternity & paternity packages
Access to exclusive discounts and cashback offers

Fulltime

Aftersales Manager

Wallace Hind

Location:
United Kingdom , Bedford

Category:
Manufacturing

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
December 27, 2025

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Location:United Kingdom , Bedford

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Location:
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Contract Type:
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Job Posted:
December 27, 2025