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Aftersales Manager

https://www.wallacehind.com Logo

Wallace Hind

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Location:
United Kingdom , Bedford

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Category:

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Contract Type:
Not provided

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Salary:

55000.00 GBP / Year

Job Description:

This Aftersales Manager is a varied engineering and technical role where you will not only manage after-sales issues including service, warranty and ECN’s for our machinery and equipment, but you’ll also be involved with NPI, tracking projects through to production and getting involved in pre-sales and tendering.

Job Responsibility:

  • Lead your product support team, remaining hands on where needed (currently four people)
  • Manage after sales issues including warranty claims, field service, technical support etc
  • Work closely with our production teams
  • Support presales technically and with sales tenders

Requirements:

  • Technically minded though experience and qualification – likely mechanical or electrical engineering
  • Competent taking ownership for after sales product support for warranty issues and service
  • Open on your background as long as it’s capital equipment or industrial machinery
  • Strong team management and leadership experience
  • Be able to support the commercial team technically
What we offer:
  • 25 Days Holiday
  • Private medical
  • Company bonus

Additional Information:

Job Posted:
December 27, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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