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As an Afternoon Receptionist, you will be the welcoming face and voice of Paul Rigby Ltd during the crucial afternoon hours. Your professionalism and excellent communication skills will ensure our customers and visitors receive outstanding service. This is a full-time, permanent position offering a competitive salary of £14,871.00 per annum, reflecting the importance of this role within our organisation.
Job Responsibility:
Greet and welcome customers and visitors in a warm and professional manner
Answer incoming calls promptly, directing enquiries to the appropriate department or personnel
Manage appointment bookings and maintain accurate daily schedules
Handle general administrative duties including filing, data entry, and correspondence
Maintain a tidy and organised reception area reflecting the company’s standards
Assist with processing invoices and payments where necessary
Collaborate with colleagues to ensure smooth and efficient office operations.
Requirements:
Previous experience in a receptionist or customer service role, preferably within the automotive or driving industry
Excellent verbal and written communication skills in British English
Strong organisational skills with the ability to multitask and prioritise effectively
Proficient in Microsoft Office Suite (Word, Excel, Outlook) and comfortable using telephone systems
Friendly, approachable, and professional demeanour
Ability to work independently as well as part of a team
Attention to detail and a commitment to providing excellent customer service.
What we offer:
Competitive salary of £14,871.00 per annum
Permanent, full-time role with stable working hours
Supportive and friendly working environment
Opportunities for professional development and training within the automotive sector
Contributory pension scheme
Holiday entitlement in line with UK statutory requirements
Employee discounts on automotive services and products.