Aftermarket Sales Representative Job at Crown Lift Trucks Ltd (Scotland)

Aftermarket Sales Representative

Crown Lift Trucks Ltd

Location:
United Kingdom , Scotland

Category:
Sales

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Crown is one of the world’s largest material handling companies with a reputation for award-winning product design, advanced engineering & technology, as well as superior after-sales service. For 80 years, Crown’s business philosophy has utilised vertically integrated processes to design, manufacture, and distribute forward-thinking, innovative solutions that improve customers’ productivity and operating efficiency. Crown produces a broad range of forklifts, batteries and chargers as well as automation solutions and fleet management technologies, and warehouse solutions products and design services. Since its founding in 1945, the family-owned company has placed the customer at the heart of its business. This commitment is reflected in its brand promise: “When every minute matters, customers can count on Crown to keep their businesses moving.”

Job Responsibility:

Growth of Aftermarket Sales business within a specific region
80% New Business Development and 20% Account Management
Sales of PTH, replacement batteries, Ancillaries (including Crown Work Assist accessories)
Signing up Service Agreements: Full maintenance contracts, Preventative maintenance agreements, Thorough examination agreements, Battery care agreements
Short Term Rental
Operator Training
Follow up of overdue chargeable service quotes
Targeted follow up of overdue chargeable service quotes to convert these quotes into orders
Attend delivery/installations of truck sales to provide handover to customer and ensure all additional revenue opportunities are followed up
Find leads for powered lift trucks and/or Warehouse Solutions equipment and pass onto the relevant Area Sales Manager
Resource Management
Review and respond to all marketing leads within 48 hrs
Attend regular review meetings with the Branch Sales Manager
Profit and Loss
Maximise all revenue potential for each customer
Operational Efficiency
Target to grow chargeable revenues by 10% per annum
Ensure 100% of rejected estimates are followed up along with STS
Reporting / Administration
Manage and report on all leads and enquiries
Establish strong reporting routines and internal relationships
Safety and Risk Management
Promote a safe workplace for all by your actions

Requirements:

Excellent communication skills, ability to influence and use diplomacy with clients and colleagues
Ability to interpret statistical data to identify trends and present findings
Educated with an ability to achieve a grade C in English and Maths at GCSE
Commitment to continuing personal and professional development
Excellent organisational skills, resourceful and solution driven
A high standard of accuracy and attention to detail
Ability to multi‐task, prioritising workloads to work to tight deadlines
Consultation and negotiation skills
Flexibility to cope with diverse needs of the post
Highly motivated and possessing a resilience to work under pressure
Positive, personable, and optimistic with a can-do attitude
Full UK driving license

What we offer:

25 days holiday
Company pension plan
Private use of company vehicles (subject to the payment of the current pence per mile cost, for private use)
Tell Us Health Programme
Perkbox

Additional Information:

Job Posted:
May 04, 2026

Employment Type:

Fulltime

Work Type:

On-site work

Crown Lift Trucks Ltd - All Job Offers

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