CrawlJobs Logo

Aftermarket Program Manager

jrautomation.com Logo

JR Automation

Location Icon

Location:
United States , Nashville

Category Icon
Category:
IT - Administration

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

Oversees multiple interconnected and installed automation projects, requiring a blend of technical expertise, strategic leadership, and service acumen to implement, support, and optimize automated systems across a customer portfolio. Key responsibilities include collaborating with stakeholders to identify automation upgrade opportunities, developing and managing project roadmaps, leading cross-functional teams, and ensuring solutions align with business goals and standards.

Job Responsibility:

  • Strategic Planning: Manage a portfolio of automation projects aligned with strategic business goals and customer deployments
  • Lifecycle Management: Support customer needs including point of contact on all ongoing activities in the support realm, including T&M service, contract fulfillment, preventative maintenance deliverables and upgrade prioritization
  • Cross-Functional Collaboration: Work with various departments (IT, engineering, operations, etc.) to understand requirements, ensure alignment, and gather feedback
  • Stakeholder Management: Communicate project status, risks, and outcomes to stakeholders and senior leadership
  • Process Improvement: Analyze existing processes to identify areas for automation and OEE improvement and drive continuous improvement initiatives
  • Technical Oversight: Provide technical direction, develop best practices and standards, and ensure the reliability and scalability of implemented solutions
  • Team Leadership: Lead and mentor project managers and teams, providing guidance, resolving conflicts, and fostering a collaborative culture
  • Risk and Compliance: Manage risks across multiple projects and ensure solutions comply with industry standards and business requirements

Requirements:

  • Significant experience in program or project management, specifically in automation and process improvement initiatives
  • Service, support, or aftermarket experience a plus
  • Strong technical background in automation systems and tools (e.g., RPA, scripts, etc.)
  • Experience with project management methodologies (e.g., Agile, Waterfall)
  • Proficiency in data analysis tools (e.g., SQL, Excel)
  • Exceptional leadership, communication (written and verbal), and interpersonal skills
  • Strong analytical and problem-solving abilities
  • Strategic thinking and the ability to manage competing priorities
  • Experience with change management and stakeholder engagement
  • Project management certifications (like PMP) or specific automation/technical certifications can be a plus

Nice to have:

  • Service, support, or aftermarket experience a plus
  • Project management certifications (like PMP) or specific automation/technical certifications can be a plus

Additional Information:

Job Posted:
April 16, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Icon
JR Automation - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Aftermarket Program Manager

Program Manager, Connected Aircraft Strategy

The Partnerships, Strategy & Connected Aircraft Program group seeks to further c...
Location
Location
Canada , Dorval
Salary
Salary:
Not provided
bombardier.com Logo
Bombardier
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Engineering degree with a minimum of 8 to 10 years of relevant work experience
  • Robust technical understanding of aircraft connectivity, avionics, cabin interiors, and various other aircraft systems
  • Deep understanding of the business aircraft aftermarket, including for example mods and upgrades, parts and services
  • Prior experience in program management, product strategy, or market analysis
  • Ability to manage initiatives of a technical, financial, marketing and general business nature
  • Strong presentation skills
  • Ability to influence and work with little formal authority
  • Acute critical and strategic thinking, and a taste for in-depth analysis
  • Entrepreneurial spirit that constantly challenges the status quo
  • Dedication to 100% quality
Job Responsibility
Job Responsibility
  • Investigate new technologies with potential application to business aircraft in the aftermarket, with a focus on Connected Aircraft services, IoT, predictive maintenance, data products, and AI-enabled solutions
  • Define and implement product improvements to various aircraft systems
  • Provide deep technical insight on Bombardier and competitor products and services
  • Become the reference for key aircraft systems and capabilities, and associated emerging technologies
  • Own and lead initiatives in which you will program manage from start to finish the development of new products and services, in collaboration with Engineering, Procurement, Sales, Marketing, Operations
  • Develop and implement company-wide go-to-market plans that maximize market impact
  • Work with various Engineering specialties, industrial designers and key partners to develop and implement product technology roadmaps
  • Support negotiations with Suppliers to secure the right conditions to develop the initiatives you own
  • Organize and support customer feedback activities through focus groups, trade-shows, surveys, etc
  • Support sales activities through deep technical product knowledge
What we offer
What we offer
  • Insurance plans (Dental, medical, life insurance, disability, and more)
  • Competitive base salary
  • Retirement savings plan
  • Employee Assistance Program
  • Tele Health Program
  • Fulltime
Read More
Arrow Right

Business Development Manager, Defense Aftermarket Services

This role is crucial in supporting Bombardier Defense in Canada to secure strate...
Location
Location
Canada , Dorval
Salary
Salary:
Not provided
bombardier.com Logo
Bombardier
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's Degree in Engineering
  • Minimum of ten (10) years of experience in engineering or technical program management at Bombardier Aerospace, and/or equivalent engineering activities related to Bombardier aircraft
  • Minimum of ten (10) years of experience in an Air Force, Army or Aircraft Maintenance or Management Company
  • Minimum of ten (10) years of experience in proposal and/or project management
  • Team player with initiative and excellent communication skills
  • Excellent customer-facing skills and experience
  • Ability to effectively negotiate in-line with business objectives
  • Able to manage time and prioritize tasks effectively while working toward aggressive deadlines
  • Strong technical knowledge of aircraft, aircraft systems and special mission equipment
Job Responsibility
Job Responsibility
  • Customer Facing & Support: Serve as the primary point of contact for customers, providing exceptional service by addressing inquiries, resolving issues, and ensuring a positive and seamless customer experience
  • Bid Strategy and Planning: Analyze client needs and market trends to position the company’s offer strategically
  • Cross-Functional Coordination: Collaborate with CX internal teams, such as Smart Services, Customer Support, Technical Support, Technical Publications, Trade Sales, Finance and Legal to gather input for the proposal
  • Proposal Development and Content Creation: Ensure that the proposal includes a compelling value proposition, differentiators, and any required technical or financial details
  • Financial and Pricing Strategy: Ensure pricing aligns with company goals, covers all necessary costs, and reflects an understanding of the market and client budget
  • Review and Quality Assurance: Implement internal approval processes to gain necessary sign-offs from senior management
  • Client and Stakeholder Engagement: Communicate with the client or contracting organization to clarify requirements or discuss aspects of the proposal if allowed
  • Proposal Presentation: Present proposal to customer in support of Bombardier Aircraft Sales team and present tailored Smart Services Defense offerings
  • Contract execution: Ensure completion of Due Diligence and Credit Application and Contract signature
  • Lead post-submission debriefs to analyze proposal outcomes, identify strengths and weaknesses, and incorporate feedback for continuous improvement
What we offer
What we offer
  • Insurance plans (Dental, medical, life insurance, disability, and more)
  • Competitive base salary
  • Retirement savings plan
  • Employee Assistance Program
  • Tele Health Program
  • Fulltime
Read More
Arrow Right

Program Support Manager

The position is responsible for supporting the planning, development, and execut...
Location
Location
United States , Grand Prairie
Salary
Salary:
Not provided
assessfirst.com Logo
Assessfirst
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Four-year degree, or the equivalent combination of education and experience
  • 5+ years' experience in program or operations management
  • Experience in program management using the principles and tools for measuring project/program success
  • Proficiency with Microsoft Office
  • Strong leadership and management skills
  • Excellent verbal and written communication, interpersonal, and customer service skills
  • Strong working knowledge of avionics and avionic components to include repair schemes and capabilities
  • Ability to read and understand Component Maintenance Manuals and other technical documentation
  • Strong working knowledge of SAP and Microsoft Office
  • Experience working in a cross-functional setting, preferable in a support role
Job Responsibility
Job Responsibility
  • Represents support and services in program team (IPT) and convey the voice of the program within the support and services teams
  • Ensure the operations and economic performance of the product line through several contracts (P&L accountability) of the assign portfolio
  • Manages all cross-functional activities of the product line
  • Monitor family of products and provide status reports to ensure that negative trends which may impact operation are identified and addressed
  • Works directly with internal customers regarding program status, addressing needs and resolving issues
  • Analyze and arrive at the root cause for program performance issues, recommending problem-solving solutions
  • Work with operations to coordinate priorities as needed
  • Organize, coordinate and direct the management and allocation of spares to support contracts
  • Assists in the preparation of proposals, plans, specifications, and financial conditions of contracts
  • Tracks and monitors labor, material, overhead, and other costs related to programs
  • Fulltime
Read More
Arrow Right

Service Program Manager

We are seeking an enthusiastic, highly skilled Service Program Manager to lead a...
Location
Location
Canada , Cambridge
Salary
Salary:
112000.00 - 154000.00 CAD / Year
atsautomation.com Logo
ATS Automation Tooling Systems Inc.
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Engineering (electrical, mechanical, controls, or related discipline), or three-year college diploma and related experience
  • PMP certification (completed or in progress) strongly preferred
  • Additional business degree or diploma is an asset
  • Minimum 7–10 years of experience managing complex service programs with multidisciplinary teams
  • Proven success leading Project Managers and Coordinators within a program structure
  • Strong background in automation or related industries preferred
  • Demonstrated ability to communicate effectively with executive leadership and customers
  • Experience managing financial performance and resource allocation for large programs
  • Inspirational Leadership
  • Strategic Thinker & Problem Solver
Job Responsibility
Job Responsibility
  • Provide overall accountability for the assigned global service program portfolio
  • Lead and mentor a team of Service Project Managers and Coordinators
  • Ensure projects are executed on schedule, within budget, and meet all contractual and compliance requirements
  • Drive adherence to program management processes and project governance standards
  • Act as the primary escalation point for key customer accounts within the services portfolio
  • Build and maintain strong, trust-based relationships with customers
  • Ensure customer satisfaction through proactive communication and issue resolution
  • Oversee program financial performance, including revenue forecasting, invoicing, and receivables management
  • Collaborate with Finance to ensure accurate billing and milestone documentation
  • Prepare and maintain resource and financial forecasts
What we offer
What we offer
  • Annual Performance-Based Incentive Bonus
  • 5% RRSP match
  • Stock purchase plan
  • Starting 3 weeks of vacation
  • Benefits package (health and dental) + $600 health spending account
  • Half-Day Fridays
  • Continuous learning and career growth with global mobility opportunities
  • Tuition reimbursement program
  • Individual development programs
  • Commitment to promoting from within
Read More
Arrow Right

Vehicle Personalization Field Program Manager

The Project Manager is responsible for developing solid and close relationships ...
Location
Location
United States , Detroit
Salary
Salary:
Not provided
assessfirst.com Logo
Assessfirst
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years automotive accessory experience preferred e.g., Dealer, OEM, and or aftermarket preferred
  • 1-2 years of program management knowledge or significant related professional experience e.g., PMP, CAPM
  • Accessory omnichannel/digital touchpoints experience preferred
  • Ability to understand business strategy and translate it into learning solutions
  • Ability to deal with ambiguity and fast-paced change driven by growth and client needs
  • Strong People Skills and a knack for problem-solving
  • Highly analytical and data-driven – can create their pivot tables. synthesize data and translate it into actionable items
  • Demonstrated ability to effectively collaborate with multiple stakeholders
  • Strong Facilitation Skills
  • Understands Emotional Intelligence
Job Responsibility
Job Responsibility
  • Supporting the client relationship management efforts by building a great relationship with our clients, becoming the client's advocate within Ford, and delivering with excellence
  • Establishing an effective and efficient communication plan that includes timely documentation of project status, risks, and solutions to both the clients and internal stakeholders
  • Development of a quarterly project health overview with accomplishments and lessons learned
  • Manage and monitor the field team’s productivity metrics and coach on how to exceed
  • Being a strategic partner by constantly looking for ways to innovate and enhance the projects
  • Managing the relationship and communication with the client and all stakeholders, ensuring the project is delivered to their satisfaction
  • Defining resource requirements and managing resource availability & allocation – both internal and third-party
  • Manage internal and external team members with vendors and suppliers by assigning tasks and communicating expected deliverables
  • Strategize, implement, and maintain program initiatives that adhere to the SOW
  • Develop program assessment protocols for evaluation and improvement
  • Fulltime
Read More
Arrow Right

JLR Program Manager

This role is for an experienced Wholesale Parts Program Manager within the autom...
Location
Location
United States , Mahwah
Salary
Salary:
90000.00 - 100000.00 USD / Year
assessfirst.com Logo
Assessfirst
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Expert knowledge of OES / OEM landscape
  • A dynamic Manager from a manufacturer, Dealer Senior Manager or Aftermarket distributor background
  • Ability to increase JLR market share against OES competition
  • Demonstratable success of managing field sales teams & high-profile stakeholders
  • Proven track record in sales and target achievement
  • Ability to broker deals at senior stakeholder level
  • A full understanding of vehicle manufacturer trade sales operations at NSC level
  • Can demonstrate a combination of diplomacy and forcefulness to overcome hurdles
  • Highly organized and efficient work methodology, able to work under pressure in competitive environment
  • Excellent presentation skills, able to communicate content and ideas simply and succinctly
Job Responsibility
Job Responsibility
  • Increase national OEM parts sales share within the independent aftermarket repair marketplace
  • Implementation and execution of brands strategy: pricing, parts portfolio, distribution, sales & marketing
  • Work across the JLR and MSX organizations to create best in class program
  • Create strong & succinct business plans and deliver back to the client
  • Seek out and develop new JLR parts sales channels
  • Full responsibility for JLR parts sales business steering
  • Sales team steering: personnel, recruitment, management, and motivation, including setting objectives and reviewing performance
  • Review sales data and figures and hold monthly program review meetings
  • Analyze the landscape and cluster the market into customer groups and sales channels
  • Identify JLR sales opportunities in the independent collision, mechanical & service & wear sectors
  • Fulltime
Read More
Arrow Right

Customer Service Representative

We are looking for a motivated Customer Service Representative to join a leading...
Location
Location
United States , Charlotte
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in customer service within call centers or technical support environments
  • Familiarity with order entry, inbound/outbound calls, and purchase order management
  • Knowledge of OEM billing systems, automotive service, aftermarket support, warranty, and material handling equipment
  • Ability to manage and track fleet vehicles, backorders, and equipment shipping processes
  • Proficiency in CRM systems and technical support tools
  • Strong organizational skills with attention to detail and the ability to multitask effectively
  • Excellent communication skills, capable of simplifying complex issues for diverse audiences
  • Proactive mindset with the ability to foresee and address potential challenges
Job Responsibility
Job Responsibility
  • Act as the primary point of contact for customers, technicians, and branches, addressing service, parts, and warranty inquiries
  • Facilitate and troubleshoot escalations related to equipment, portal activities, and compliance programs
  • Collaborate with service managers and parts teams to track work orders, monitor inventory availability, and manage backorders
  • Coordinate preventative maintenance programs, service schedules, and contract updates to ensure fleet health and uptime
  • Standardize workflows across service, parts, and warranty operations, driving consistent processes and improvements
  • Assist with technician onboarding and training schedules, ensuring adherence to company policies and safety standards
  • Support reporting and tracking activities using internal systems and databases, providing valuable operational insights
  • Manage customer communications with clarity and professionalism, ensuring timely resolutions to inquiries
  • Partner with corporate leadership to uphold compliance and safety regulations
  • Identify opportunities for operational enhancements and contribute to continuous improvement initiatives
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan
Read More
Arrow Right

Retail Sales Coordinator

The Retail Sales Program Coordinator supports the development, organization, and...
Location
Location
United States , Headquarters
Salary
Salary:
Not provided
oreillyauto.com Logo
O'Reilly Auto Parts
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 1–3 years of experience in retail operations, merchandising, marketing, or program coordination
  • Strong organizational skills and ability to manage multiple projects simultaneously
  • Excellent communication skills, with the ability to translate complex strategies into simple, clear field-ready tools
  • Proficiency with Microsoft Office Suite (Excel, PowerPoint, Word)
  • Comfort working with data and translating insights into actionable recommendations
  • Ability to build strong partnerships across departments and work collaboratively
  • High attention to detail and commitment to accuracy
  • Bachelor’s degree in Business, Marketing, Retail Management, or equivalent experience (Desired)
  • Experience with project coordination, field testing, or retail program execution (Desired)
  • Familiarity with DOMO, PowerBI, or similar analytics/reporting platforms (Desired)
Job Responsibility
Job Responsibility
  • Assist in designing and building retail sales programs, promotions, and field-facing initiatives that support O’Reilly’s retail growth strategy
  • Partner cross-functionally (Marketing, Merchandise, Training, IT, Store Design, etc.) to gather requirements, align timelines, and prepare program deliverables
  • Create clear, easy-to-execute field resources including guides, playbooks, checklists, and training support materials
  • Coordinate pilot programs and proof-of-concept tests, including preparing stores, collecting data, and summarizing results
  • Monitor program performance through reporting tools (DOMO) compiling insights for the Manager of Retail Strategy and leadership
  • Gather and organize field feedback, identifying patterns, risks, and opportunities to improve retail programs
  • Maintain program calendars, timelines, workflow documentation, and communication plans
  • Support change management efforts by helping prepare weekly updates, Zipline communications, and presentation materials
  • Partner with Training to ensure retail programs are supported with appropriate learning resources and operational clarity
  • Assist with creating store-level adoption tools (job aids, one-pagers, visuals, frequently asked questions, step-by-step guides)
What we offer
What we offer
  • Competitive Wages & Paid Time Off
  • Stock Purchase Plan & 401k with Employer Contributions Starting Day One
  • Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
  • Team Member Health/Wellbeing Programs
  • Tuition Educational Assistance Programs
  • Opportunities for Career Growth
  • Fulltime
Read More
Arrow Right
Remote jobs Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog Salaries About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy