CrawlJobs Logo

Aftercare Engineer

xpertresourcing.co.uk Logo

Xpert Resourcing

Location Icon

Location:
United Kingdom , Bedford

Category Icon
Category:
IT - Administration

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

We are seeking an experienced Aftercare Engineer to join our clients growing team. The ideal candidate will have a mechanical or electrical engineering background and experience within a manufacturing environment. You will provide both technical and administrative support across all Aftercare activities, maintaining regular communication with our global customer handling enquiries, identifying needs, and preparing detailed proposals for all products. You will join a dedicated team committed to delivering exceptional customer support and driving revenue growth through high-quality service, solutions, and technical expertise.

Job Responsibility:

  • Deliver a professional and timely response to customer enquiries
  • Provide technical and commercial support, including spare parts identification, drawings, parts lists, and general assistance
  • Proactively identify and develop new business opportunities, securing enquiries and converting them into orders
  • Prepare proposals and negotiate commercial terms for repairs, refurbishments, upgrades, and modpacks
  • Ensure accurate and consistent data entry into ERP (Epicor) and CRM (Salesforce) systems to support business processes
  • Manage projects from initiation to completion, coordinating resources to ensure successful delivery
  • Collaborate with the Head of Commercial on initiatives to increase opportunities in spare parts, reconditioning, upgrades, and contract sales
  • Support costing activities within the procurement framework, including sourcing components to maximise margin
  • Work in accordance with company procedures, guidelines, and standards
  • Carry out additional tasks as required, within the scope of the role

Requirements:

  • Mechanical or electrical engineering background
  • Strong understanding of technical drawings
  • Proficient in Microsoft Office
  • Experience with MRP/ERP systems
  • Previous experience in an Aftercare / customer support environment

Nice to have:

  • International import/export experience
  • CAD experience
  • Manufacturing industry experience
  • Additional language skills (French or Spanish)
What we offer:
  • Competitive salary
  • Commission
  • Discretionary bonus
  • 25 days annual leave + bank holidays
  • Company life insurance (6x)
  • 5% pension contribution

Additional Information:

Job Posted:
January 02, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Icon
Xpert Resourcing - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Aftercare Engineer

Crestron Programmer

An established residential technology integrator delivering premium smart home, ...
Location
Location
United Kingdom , London
Salary
Salary:
50000.00 - 65000.00 GBP / Year
dynamicsearch.co.uk Logo
Dynamic Search Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A minimum of 2 years’ experience working with Crestron systems
  • Strong proficiency in Crestron programming and familiarity with the full product ecosystem
  • Demonstrated experience integrating Crestron with AV, lighting, HVAC, security and network systems
  • A logical, methodical approach to programming and problem-solving
  • Ability to interpret technical drawings, schematics and documentation
  • Clear communication skills and confidence working with clients and on multi-trade sites
  • Comfortable working independently or as part of a wider engineering and project team
  • Willingness to travel, including occasional overseas work when required
Job Responsibility
Job Responsibility
  • Programming, commissioning and testing large-scale Crestron systems for high-end residential projects
  • Customising and adapting Crestron code using SIMPL and SIMPL+ to meet project requirements
  • Integrating third-party systems including AV, lighting, HVAC, security and data networks
  • Developing user interfaces using tools such as VTPro and Construct
  • Collaborating with design, engineering and installation teams throughout the project lifecycle
  • Providing aftercare support, troubleshooting and maintenance for existing systems
  • Assisting with wider integration platforms where relevant (e.g. KNX, Control4, Savant, AMX, Lutron)
What we offer
What we offer
  • Opportunity to work on prestigious luxury residential and multi-dwelling projects
  • Collaborative, supportive environment focused on professional quality and long-term development
  • Competitive salary, pension, company mobile and travel allowances for overseas work
  • Access to wider training and development across AV, networking, programming and system integration
  • Inclusive and welcoming workplace culture with a commitment to diversity and equal opportunities
  • Fulltime
Read More
Arrow Right

Site Lead

At Dalkia, our mission is simple: Succeed by delivering a better experience. We’...
Location
Location
United Kingdom , Heysham
Salary
Salary:
Not provided
dalkia.co.uk Logo
Dalkia UK
Expiration Date
April 30, 2026
Flip Icon
Requirements
Requirements
  • Level 3 ONC / Level 4 HNC in Construction or Engineering discipline
  • NVQ Level 3 Construction Site Supervision or SMSTS
  • Relevant Electrical Supervisor qualifications (C&G 2391, 18th Edition, BS7671)
  • H&S qualification, First Line Management qualification
  • CSCS Engineer Skillcard or JIB/ECS (Black)
  • Full UK driving licence
  • Strong experience across MEP construction and installation
  • Excellent planning, organisational and leadership capabilities
  • Ability to question, challenge and continuously improve processes
  • Strong communication and stakeholder management skills at all levels
Job Responsibility
Job Responsibility
  • Oversee the successful construction and installation of engineering projects from design through to close-out
  • Manage onsite construction teams, subcontractors and multidisciplinary activities
  • Maintain exceptional standards of safety, quality, productivity and project delivery
  • Lead tendering, pricing and feasibility activities for small–medium engineering work packages
  • Review designs, drawings and technical specifications to ensure constructability
  • Prepare and monitor method statements, risk assessments and project plans
  • Ensure full compliance with HSE standards, policies and procedures—ensuring all colleagues “Come Home Safe”
  • Manage site conditions, resources, labour levels and performance standards
  • Support commercial activity including variations, progress reporting and payment applications
  • Drive continuous improvement, best practice and innovation in methods of work
  • Fulltime
Read More
Arrow Right

Field Service Engineer EUV

The Customer Support (CS) organization is responsible for the installations, qua...
Location
Location
United States , Hillsboro
Salary
Salary:
Not provided
asml.com Logo
ASML
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • BS engineering degree or equivalent experience
  • Engineers with greater than 2 years’ experience in a CS support department for high tech products
  • Engineers with at least 1 years of ASML micro-lithography system experience preferred
  • Must take ownership for solving issues and ensures escalations take place
  • Take proactive action for prevention or repeating error
  • Capable of resolving most issues without assistance & highly independent in a shift position
  • Ability to make decisions in the priority of problem solving
  • Work unsupervised and be responsible for projects, track equipment performance and prepare technical reports
  • Take initiative and ownership to increase skill and knowledge level in team
  • Document knowledge systematically and in an accessible way
Job Responsibility
Job Responsibility
  • Drive system performances (availability, MTTR, Schedule down predictability) to target
  • Perform maintenance and repair actions within agreed boundaries
  • Build & Integrate the EXE5000 system
  • Execute integration test plans
  • Prepare service actions
  • Execute action plans within the committed time
  • Ensure continuity between the competencies to ensure issue ownership is landed and escalated appropriately
  • Maintain service order documentation up to date
  • Ensure aftercare is performed and adequate
  • Drive escalation of issues within the local office and utilizing non-local resources
  • Fulltime
Read More
Arrow Right

Customer Onboarding Manager

Become a Customer Onboarding Manager at Qargo! Own the full onboarding journey a...
Location
Location
France
Salary
Salary:
Not provided
qargo.com Logo
Qargo
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • An operational background in transport or logistics (e.g. planning, dispatch), and curiosity about SaaS
  • Or experience implementing complex SaaS solutions and an interest in logistics operations
  • A self-starter who takes initiative and enjoys variety in their work
  • Strong communication skills with both technical and non-technical audiences
  • Customer-focused and passionate about delivering the best possible customer experience
  • Proactive, organised, and flexible, thriving in a fast-paced, scaling environment
  • Fluent in French and English (both written and spoken)
  • A valid driver’s license and access to a car/transportation are needed for customer visits
Job Responsibility
Job Responsibility
  • Guide our customers (transport companies) through the onboarding journey of Qargo, from kick-off and process analysis to go-live and aftercare
  • Analyse their current way of working, fe. planning, order entry and invoicing workflows, and translate these into an efficient Qargo setup
  • Configure the platform and deliver hands-on training to our customers so they can confidently work in Qargo from day one
  • Act as the main point of contact during implementation. Check in regularly to ensure satisfaction, a smooth transition and strong adoption of the platform
  • Support pre-sales by analysing potential client needs and providing technical input during demos
  • Capture insights and improvement opportunities, and collaborate closely with Sales, Product and Engineering to continuously optimise our solution
  • Travel regularly across the country to meet customers
What we offer
What we offer
  • A competitive salary package
  • A role with real responsibility, ownership, and impact
  • The chance to be part of our Dream Team, with opportunities to grow alongside Qargo as we expand across Europe
  • A flexible and trust-based working environment
Read More
Arrow Right

Support Engineer

Hardis Supply Chain has developed a thrilling OMS solution for retailers: Hardis...
Location
Location
Netherlands , Naarden
Salary
Salary:
Not provided
hardis-group.com Logo
Hardis Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • CV and CL in English and/or Dutch Mandatory
  • professional and academic educational background (HBO/WO)
  • knowledge of and/or affinity with the business process surrounding order management
  • knowledge of and/or affinity with application management and application integration
  • knowledge of and/or affinity with website and cloud technologies
  • knowledge of and/or affinity with online ticket systems and monitoring tools
  • analytical, solution-oriented and think outside the box
  • good and professional communication skills, both verbal and written
  • fluent in either Dutch and/or English
  • full working proficiency in English
Job Responsibility
Job Responsibility
  • Operational monitoring
  • Be the first to know if something is about to happen and act on it accordingly
  • Follow up on and identify possible gaps in our monitoring framework
  • Request intake and follow up
  • Process new incoming requests, clarify where necessary, and identify the steps to be taken to complete them
  • Involve colleagues in the request if specific skills are required
  • Don’t hesitate to escalate when necessary
  • Able to create and maintain good customer-supplier relationships
  • Participate in project go-lives
  • Participate in important go-lives and support both the client and project team
  • Fulltime
Read More
Arrow Right
New

Concession Supervisor

Assists the Manager on duty with the coordination of activities of associates wi...
Location
Location
Canada , Ottawa
Salary
Salary:
20.25 CAD / Hour
canteencanada.com Logo
Canteen
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least one year of strong operation food industry management experience
  • FoodSafe Level 1 Certification
  • Comprehensive health and safety knowledge and training
  • Knowledge of food service catering
  • Strong supervisory skills and the capability to motivate and lead staff
  • Employee relations experience in a unionized environment is an asset
  • Excellent customer service skills
  • Excellent communication skills (written and verbal)
  • Knowledge of Microsoft Office
Job Responsibility
Job Responsibility
  • Assist the Shift Managers to supervise multiple food service units
  • Supervise the production of menu items, ensure completion of cash readings, manage associates, schedule staff working hours, hire and train employees
  • Learn from and assist the Shift Manager to resolve labour relation issues, track and produce reports on weekly inventories, sales revenue, labour and food cost
  • Communicate positively and enthusiastically to the café patrons and address their issues promptly
  • Ensure strict compliance with Compass’ Quality Assurance and Health and Safety Program, Occupational Health and Safety Act and WHMIS regulations
  • Coordinate frequent workplace inspections and WHMIS training of all staff and promptly report any workplace accident or incident to head office
  • Ensure Hazard Analysis and Critical Control Point (HACCP) standards are followed in the food preparation process
What we offer
What we offer
  • Health, vision, and dental care coverage for eligible associates
  • Mental Health and Well-Being initiative
  • Employment Assistance Program with access to 24/7 support, resources, and information
  • Parttime
Read More
Arrow Right
New

Client Solutions Manager

Salt is looking to hire a Client Solutions Manager in Hong Kong for a global tec...
Location
Location
Hong Kong , Hong Kong
Salary
Salary:
Not provided
welovesalt.com Logo
Salt
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree or equivalent experience
  • Proven experience in client management, account management, or digital advertising
  • Strong analytical skills and ability to interpret data to drive decision-making
  • Excellent communication, presentation, and interpersonal skills
  • Ability to work independently and as part of a team in a fast-paced environment
  • Proficiency in English
Job Responsibility
Job Responsibility
  • Serve as the primary point of contact for assigned clients, ensuring their needs are met with client’s products and services
  • Develop and execute client strategies to drive business growth and maximize value
  • Collaborate with cross-functional teams to deliver tailored solutions and resolve client issues
  • Analyze campaign performance data and provide actionable insights to clients
  • Maintain up-to-date knowledge of advertising products, policies, and industry trends
Read More
Arrow Right
New

PRN Consulting Dietitian

Aramark Healthcare+ is seeking a Per Diem Clinical Dietitian to join our nutriti...
Location
Location
United States , Rowlett
Salary
Salary:
Not provided
aramark.co.uk Logo
Aramark UK
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's or master’s degree in nutrition or a related field
  • Registered Dietitian (RD) certification
  • At least one (1) year of clinical experience preferred
  • Licensed Dietitian status in TX
  • Ability to work collaboratively and effectively with interdisciplinary healthcare teams
  • Passion for improving patient outcomes through high-quality nutrition care
Job Responsibility
Job Responsibility
  • Assess patient's nutritional status and develop individualized nutrition plans based on their medical history, current health status, and specific needs
  • Provide education and counseling to patients and their families on proper nutrition, healthy eating habits, and lifestyle changes
  • Collaborate with healthcare teams to develop and implement clinical protocols and best practices for nutrition care
  • Monitor patients' progress and make modifications to their nutrition plans as needed
  • Stay up-to-date with the latest research and developments in the field of clinical nutrition
  • Parttime
Read More
Arrow Right
Remote jobs Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog Salaries About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy