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After-sales Technical Engineer

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sa.global

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Location:
China , Shenzhen

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

This position is a technical support position for the retailers, Customer Service Center and Repair Center in China. Through your work, you can make our service more professional and more accurate.

Job Responsibility:

  • Responsible for responding consumer questions and verification of difficult issues of product
  • Responsible for the initial analysis of batch problems and communication with related technical personnel
  • Maintain and optimize product and after-sales related systems (RMS / OMS etc.)
  • Responsible for customer service staff and repair center staff training on products
  • Responsible for the optimization of repair and testing method for CN repair center
  • Output test and repair SOPs according to the company's relevant technical data
  • Other matters arranged by company

Requirements:

  • Bachelor degree, Major in electronics, communication engineering, Microelectronics, etc.
  • More than 3 years in technical support of electronic or acoustic products
  • Experience in maintaining system or system requirement analysis
  • Experience in compiling SOPs for electronic and acoustic product testing, repair, and field debugging
  • Good written and verbal English Communication skills
  • Proficient in analog and digital circuits, skilled in the use of oscilloscopes, multimeter, common test equipment and circuit simulation software
  • Familiar with various test methods and test tools for electronic and acoustic products
  • Skilled in using all kinds of office software, especially excel, word, power-point etc.
  • Ability to read English technical documents proficiently

Nice to have:

Experience in speakers, headphones, or amplifiers is preferred

What we offer:
  • re-location support
  • visa/work permit application
  • local authority registration
  • home finding service

Additional Information:

Job Posted:
February 13, 2026

Job Link Share:

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