CrawlJobs Logo

After-Sales Service Coordinator

https://www.randstad.com Logo

Randstad

Location Icon

Location:
Canada , Ville Saint-Laurent

Category Icon
Category:
-

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

55000.00 - 60000.00 CAD / Year
Save Job
Save Icon
Apply Position

Job Description:

We are seeking a rigorous and organized After-Sales Service Coordinator to join our team. In this pivotal role, you will orchestrate the flow of information and logistical solutions between our retail locations, suppliers, and internal departments (specifically our Ceramic and Plumbing divisions).

Job Responsibility:

  • Act as the central pivot between retail boutiques, sales representatives, suppliers, and the head office
  • Coordinate merchandise returns, schedule pickups and deliveries within the system, and ensure rigorous inventory tracking
  • Manage data entry within SAP, create replacement orders, adjust existing orders, and perform price validations
  • Take full ownership of complaint analysis and follow-up (shipping errors, defective products, delays) by collaborating closely with Purchasing and Shipping departments
  • Maintain an up-to-date intervention log and ensure timely, effective communication across all departments (Sales, Marketing, and Logistics)

Requirements:

  • Proven track record in a coordination or service-oriented role with a strong administrative component
  • Proficiency in MS Office Suite
  • Mastery of SAP is considered a major asset
  • Full professional fluency in French and English (both written and spoken)
  • Previous experience or knowledge in the plumbing or ceramics industries is highly valued
  • Outstanding organizational skills and meticulous attention to detail
  • Proven ability to manage shifting priorities and perform effectively under pressure
What we offer:
  • Comprehensive health benefits package available after 3 months
  • RRSP program
  • 3 weeks vacation after 1 year of service (pro-rated for the first year)
  • Free parking available on-site
  • Real opportunities for internal advancement

Additional Information:

Job Posted:
March 09, 2026

Expiration:
April 27, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Icon
Randstad - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for After-Sales Service Coordinator

Sales Assistant

FLEXSIS, a prestigious INTERIMAN GROUP brand, is recruiting a Sales Assistant to...
Location
Location
Portugal , Felgueiras
Salary
Salary:
Not provided
https://www.flexsis.pt Logo
Flexis
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in international sales support or export customer service roles
  • Proficiency in English, both written and spoken, is required
  • Familiarity with export procedures, documentation, and compliance requirements
  • Experience coordinating with freight forwarders and handling international logistics
  • Strong organizational and time management skills, with the ability to prioritize tasks effectively
  • Proficiency in MS Office (Excel, Word, Outlook)
  • experience with ERP/CRM systems is an advantage
  • Excellent interpersonal and communication skills
  • Attention to detail and ability to work in a fast-paced environment
  • Degree in International Business, Logistics, Sales, or related field
Job Responsibility
Job Responsibility
  • Serve as a key point of contact for international customers, providing prompt and professional communication in English via email, phone, and other channels
  • Coordinate with the production department to ensure customer orders are scheduled and delivered in a timely manner
  • Prepare and manage export documentation including invoices, packing lists, certificates of origin, and other shipping and customs-related paperwork
  • Liaise with freight forwarders and logistics partners to arrange international shipments, track deliveries, and resolve any transport-related issues
  • Maintain and update customer records, order statuses, and shipping details in the company’s ERP/CRM systems
  • Provide support to the sales team by preparing quotes, processing orders, and assisting in follow-up with clients
  • Monitor international shipments and ensure all export compliance regulations are met
  • Handle post-sales support, including managing customer inquiries, complaints, and after-sales service coordination
  • Support internal reporting and data entry related to sales performance, delivery timelines, and customer feedback.
Read More
Arrow Right

Sales Administrator

This is a fast-paced, office-based role where you'll collaborate with internal t...
Location
Location
United Kingdom , Eastleigh, Hampshire
Salary
Salary:
28000.00 - 30000.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience as a sales administrator or customer service role
  • Highly organised, detail-oriented, and able to prioritise a busy workload under pressure
  • A natural problem-solver with a positive can-do attitude
  • Confident communicator
  • Tech-savvy with experience using ERP systems and Microsoft office
  • A team player who thrives in a collaborative environment but can also work independently
Job Responsibility
Job Responsibility
  • Delivering exceptional customer service
  • Managing the full order cycle from enquiry and quotation to processing, dispatch, and delivery
  • Taking ownership of customer orders and ensuring timely, accurate updates
  • Providing first-line support through telephone and email, resolving queries with confidence and care
  • Building strong product knowledge to offer tailored advice, up-sell, and cross-sell effectively
  • Coordinating with shipping companies and customs to resolve delivery issues
  • Handling after-sales support including returns, complaints, warranties, and service requests
  • Maintaining accurate records of all customer interactions and transactions
  • Making proactive outbound calls to follow up on orders and identify new sales opportunities
What we offer
What we offer
  • 4pm finish every Friday
  • Free onsite parking
  • Excellent progression and development opportunities
  • Fulltime
Read More
Arrow Right

Sales Administrator

This is a fast-paced, office-based role where you'll collaborate with internal t...
Location
Location
United Kingdom , Hedge End
Salary
Salary:
28000.00 - 30000.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience as a sales administrator or customer service role
  • Highly organised, detail-oriented, and able to prioritise a busy workload under pressure
  • A natural problem-solver with a positive can-do attitude
  • Confident communicator
  • Tech-savvy with experience using ERP systems and Microsoft office
  • A team player who thrives in a collaborative environment but can also work independently
Job Responsibility
Job Responsibility
  • Delivering exceptional customer service
  • Managing the full order cycle from enquiry and quotation to processing, dispatch, and delivery
  • Taking ownership of customer orders and ensuring timely, accurate updates
  • Providing first-line support through telephone and email, resolving queries with confidence and care
  • Building strong product knowledge to offer tailored advice, up-sell, and cross-sell effectively
  • Coordinating with shipping companies and customs to resolve delivery issues
  • Handling after-sales support including returns, complaints, warranties, and service requests
  • Maintaining accurate records of all customer interactions and transactions
  • Making proactive outbound calls to follow up on orders and identify new sales opportunities
  • Fulltime
Read More
Arrow Right

Sales Administrator

Are you ready to take your customer service skills to the next level in a dynami...
Location
Location
United Kingdom , Hedge End
Salary
Salary:
28000.00 - 30000.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience as a sales administrator or customer service role
  • Highly organised, detail-oriented, and able to prioritise a busy workload under pressure
  • A natural problem-solver with a positive can-do attitude
  • Confident communicator
  • Tech-savvy with experience using ERP systems and Microsoft office
  • A team player who thrives in a collaborative environment but can also work independently
Job Responsibility
Job Responsibility
  • Delivering exceptional customer service
  • Managing the full order cycle from enquiry and quotation to processing, dispatch, and delivery
  • Taking ownership of customer orders and ensuring timely, accurate updates
  • Providing first-line support through telephone and email, resolving queries with confidence and care
  • Building strong product knowledge to offer tailored advice, up-sell, and cross-sell effectively
  • Coordinating with shipping companies and customs to resolve delivery issues
  • Handling after-sales support including returns, complaints, warranties, and service requests
  • Maintaining accurate records of all customer interactions and transactions
  • Making proactive outbound calls to follow up on orders and identify new sales opportunities
What we offer
What we offer
  • 4pm finish every Friday
  • free onsite parking
  • excellent progression and development opportunities
  • Fulltime
Read More
Arrow Right

Sales Administrator

This is a fast-paced, office-based role where you'll collaborate with internal t...
Location
Location
United Kingdom , Eastleigh, Hampshire
Salary
Salary:
28000.00 - 30000.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience as a sales administrator or customer service role
  • Highly organised, detail-oriented, and able to prioritise a busy workload under pressure
  • A natural problem-solver with a positive can-do attitude
  • Confident communicator
  • Tech-savvy with experience using ERP systems and Microsoft office
  • A team player who thrives in a collaborative environment but can also work independently
Job Responsibility
Job Responsibility
  • Delivering exceptional customer service
  • Managing the full order cycle from enquiry and quotation to processing, dispatch, and delivery
  • Taking ownership of customer orders and ensuring timely, accurate updates
  • Providing first-line support through telephone and email, resolving queries with confidence and care
  • Building strong product knowledge to offer tailored advice, up-sell, and cross-sell effectively
  • Coordinating with shipping companies and customs to resolve delivery issues
  • Handling after-sales support including returns, complaints, warranties, and service requests
  • Maintaining accurate records of all customer interactions and transactions
  • Making proactive outbound calls to follow up on orders and identify new sales opportunities
What we offer
What we offer
  • 4pm finish every Friday
  • free onsite parking
  • excellent progression and development opportunities
  • Fulltime
Read More
Arrow Right

Sales Administrator

This is a fast-paced, office-based role where you'll collaborate with internal t...
Location
Location
United Kingdom , Hedge End, Eastleigh, Hampshire
Salary
Salary:
28000.00 - 30000.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience as a sales administrator or customer service role
  • Highly organised, detail-oriented, and able to prioritise a busy workload under pressure
  • A natural problem-solver with a positive can-do attitude
  • Confident communicator
  • Tech-savvy with experience using ERP systems and Microsoft office
  • A team player who thrives in a collaborative environment but can also work independently
Job Responsibility
Job Responsibility
  • Delivering exceptional customer service
  • Managing the full order cycle from enquiry and quotation to processing, dispatch, and delivery
  • Taking ownership of customer orders and ensuring timely, accurate updates
  • Providing first-line support through telephone and email, resolving queries with confidence and care
  • Building strong product knowledge to offer tailored advice, up-sell, and cross-sell effectively
  • Coordinating with shipping companies and customs to resolve delivery issues
  • Handling after-sales support including returns, complaints, warranties, and service requests
  • Maintaining accurate records of all customer interactions and transactions
  • Making proactive outbound calls to follow up on orders and identify new sales opportunities
What we offer
What we offer
  • 4pm finish every Friday
  • free onsite parking
  • excellent progression and development opportunities
  • Fulltime
Read More
Arrow Right

Sales Administrator

This is a fast-paced, office-based role where you'll collaborate with internal t...
Location
Location
United Kingdom , Eastleigh, Hampshire
Salary
Salary:
28000.00 - 30000.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience as a sales administrator or customer service role
  • Highly organised, detail-oriented, and able to prioritise a busy workload under pressure
  • A natural problem-solver with a positive can-do attitude
  • Confident communicator
  • Tech-savvy with experience using ERP systems and Microsoft office
  • A team player who thrives in a collaborative environment but can also work independently
Job Responsibility
Job Responsibility
  • Delivering exceptional customer service
  • Managing the full order cycle from enquiry and quotation to processing, dispatch, and delivery
  • Taking ownership of customer orders and ensuring timely, accurate updates
  • Providing first-line support through telephone and email, resolving queries with confidence and care
  • Building strong product knowledge to offer tailored advice, up-sell, and cross-sell effectively
  • Coordinating with shipping companies and customs to resolve delivery issues
  • Handling after-sales support including returns, complaints, warranties, and service requests
  • Maintaining accurate records of all customer interactions and transactions
  • Making proactive outbound calls to follow up on orders and identify new sales opportunities
What we offer
What we offer
  • 4pm finish every Friday
  • free onsite parking
  • excellent progression and development opportunities
  • Fulltime
Read More
Arrow Right

Sales Administrator

This is a fast-paced, office-based role where you'll collaborate with internal t...
Location
Location
United Kingdom , Eastleigh, Hampshire
Salary
Salary:
28000.00 - 30000.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience as a sales administrator or customer service role
  • Highly organised, detail-oriented, and able to prioritise a busy workload under pressure
  • A natural problem-solver with a positive can-do attitude
  • Confident communicator
  • Tech-savvy with experience using ERP systems and Microsoft office
  • A team player who thrives in a collaborative environment but can also work independently
Job Responsibility
Job Responsibility
  • Delivering exceptional customer service
  • Managing the full order cycle from enquiry and quotation to processing, dispatch, and delivery
  • Taking ownership of customer orders and ensuring timely, accurate updates
  • Providing first-line support through telephone and email, resolving queries with confidence and care
  • Building strong product knowledge to offer tailored advice, up-sell, and cross-sell effectively
  • Coordinating with shipping companies and customs to resolve delivery issues
  • Handling after-sales support including returns, complaints, warranties, and service requests
  • Maintaining accurate records of all customer interactions and transactions
  • Making proactive outbound calls to follow up on orders and identify new sales opportunities
What we offer
What we offer
  • 4pm finish every Friday
  • free onsite parking
  • excellent progression and development opportunities
  • Fulltime
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy