After-sales customer support Job at Randstad (Mississauga)

Customer Experience Sales Executive

Office Angels are seeking Customer Experience Sales Executive to join an establi...

Location

United Kingdom , Hove

Salary:

25000.00 - 26000.00 GBP / Month

Office Angels

Expiration Date

Until further notice

Requirements

Previous experience in a fast-paced customer service role
Excellent communication skills, both written and verbal
Strong problem-solving abilities and a customer-centric mindset
Ability to work autonomously and as part of a dynamic team

Job Responsibility

Customer Support: Handling customer inquiries via phone, email, or chat, resolving issues, and providing information about products or services
Order Processing: Managing orders, ensuring accurate and timely delivery, and handling any issues related to orders
Complaint Resolution: Addressing customer complaints, finding solutions, and following up to ensure the issues are resolved satisfactorily
Customer Relationship Management: Building and maintaining strong relationships with customers, understanding their needs, and ensuring they have a positive experience
Feedback Collection: Gathering customer feedback to improve products, services, and customer experience
Documentation: Keeping records of customer interactions, transactions, comments, and complaints
Team Collaboration: Working with other departments, such as after-sales and marketing, to ensure customer needs are met and to provide insights from customer interactions
Training and Development: Staying updated with product knowledge and company policies, and sometimes training new customer service staff

What we offer

Hybrid working options
A dog-friendly office
Dedicated wellbeing support
Increased holiday allowance for long service
Ample opportunities for career progression and ongoing development

Fulltime

Sales Administrator

This is a varied and rewarding role where you'll play a key part in supporting t...

Location

United Kingdom , Gateshead

Salary:

25000.00 - 28000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Proven experience in Sales Administration, Customer Service Admin, or similar
Confident user of Microsoft Office (Excel, Outlook, Teams)
Dynamics 365 CRM experience desirable
Excellent communication skills (phone, email, Teams)
Organised, proactive, and detail-oriented with a problem-solving approach
A strong team player who takes initiative and demonstrates a can-do attitude
Positive mindset with a focus on continuous improvement

Job Responsibility

Manage the shared inbox to ensure timely responses to customer enquiries
Answering office telephone, handling inbound calls with professionalism, providing excellent customer service
Process and monitor pricing and account queries, including issuing and gaining approval for credit notes
Create and maintain accurate account information (invoicing addresses, primary contacts, etc.)
Support the after-sales servicing and repair process
Provide administrative support to sales managers and account managers
Maintain accurate customer and account data (updates, deduplication, cleansing)
Support end-users with day-to-day CRM queries, basic troubleshooting, and best-practice guidance
Assist with CRM updates and configuration tasks under guidance (fields, forms, workflows)
Generate and distribute sales reports and dashboards to support the commercial team

What we offer

25 Days Annual Leave + 8 Bank Holidays
Pension (6% employer / 2% employee)
Life Assurance
Health Cash Plan
Share Incentive Plan
Cycle to Work Scheme
Holiday Purchase Scheme
Long-Service Holiday Rewards
Discounts to Local Attractions
Free Parking Available

Fulltime

Customers Technical Assistant

The Customers Technical Assistant is responsible for the technical support, both...

Location

Italy , Rignano sull’Arno

Salary:

Not provided

Betamotor

Expiration Date

Until further notice

Requirements

High School Diploma in Electrical Engineering, Electronics, or Mechanics
Preferably 1/2 years of experience in technical assistance
Teamwork attitude, flexibility, proactivity, and customer-oriented approach are fundamental characteristics
Excellent use of Microsoft Office suite
Excellent knowledge of French and English

Job Responsibility

Technical support, both via phone and via email, in the after-sales phase
Manages the support requests received by the customers and performs all the necessary activities to solve them
Drafts the Product Defectiveness Reports and handles their solving flow within the company, including technical bulletins and training courses for the customers

Sales Assistant

FLEXSIS, a prestigious INTERIMAN GROUP brand, is recruiting a Sales Assistant to...

Location

Portugal , Felgueiras

Salary:

Not provided

Flexis

Expiration Date

Until further notice

Requirements

Proven experience in international sales support or export customer service roles
Proficiency in English, both written and spoken, is required
Familiarity with export procedures, documentation, and compliance requirements
Experience coordinating with freight forwarders and handling international logistics
Strong organizational and time management skills, with the ability to prioritize tasks effectively
Proficiency in MS Office (Excel, Word, Outlook)
experience with ERP/CRM systems is an advantage
Excellent interpersonal and communication skills
Attention to detail and ability to work in a fast-paced environment
Degree in International Business, Logistics, Sales, or related field

Job Responsibility

Serve as a key point of contact for international customers, providing prompt and professional communication in English via email, phone, and other channels
Coordinate with the production department to ensure customer orders are scheduled and delivered in a timely manner
Prepare and manage export documentation including invoices, packing lists, certificates of origin, and other shipping and customs-related paperwork
Liaise with freight forwarders and logistics partners to arrange international shipments, track deliveries, and resolve any transport-related issues
Maintain and update customer records, order statuses, and shipping details in the company’s ERP/CRM systems
Provide support to the sales team by preparing quotes, processing orders, and assisting in follow-up with clients
Monitor international shipments and ensure all export compliance regulations are met
Handle post-sales support, including managing customer inquiries, complaints, and after-sales service coordination
Support internal reporting and data entry related to sales performance, delivery timelines, and customer feedback.

Retail Sales Advisor

Retail Sales Advisor role at Protergia store in Chalandri, part of M Energy Cust...

Location

Greece , Chalandri

Salary:

Not provided

Metlen Group

Expiration Date

Until further notice

Requirements

Minimum 2 years of relevant work experience in Sales environment
Experience in Energy Sector is an asset
Continuous Learning, adaptability and attention to detail
Strong Problem Solving and Decision-making skills
Excellent communication and negotiation skills
Proficient in English, both written and verbal

Job Responsibility

Providing personalized customer support
Demonstrating excellent product knowledge
Understanding customers' needs and offer the appropriate product/service
Keep up with sales targets of the store
Handling complaints efficiently while maintaining customer loyalty
Providing after-sales assistance and resolving issues
Following up on customer requests for timely resolution
Managing cash transactions securely
Organizing store displays and maintaining cleanliness

What we offer

Competitive remuneration package
Ticket Restaurant
Preferential household electricity plan
Group Health Insurance program
Pension Plan

Fulltime

Senior Sales Support

Location

Malaysia , Kuala Lumpur

Salary:

Not provided

Airswift Sweden

Expiration Date

Until further notice

Requirements

Minimum 3 years of experience in a sales support or customer service role, preferably in the furniture industry
Excellent communication and interpersonal skills, with the ability to effectively liaise with customers and internal stakeholders
Strong administrative and organizational skills, with attention to detail
Proficient in Microsoft Office suite (Excel, Word, PowerPoint)
Knowledge of furniture products and industry trends would be an advantage
A team player with a positive attitude and a willingness to learn and grow
Proficiency in BM, English and Mandarin

Job Responsibility

Assist the Sales team with customer inquiries, order processing, and after-sales support
Managing correspondences between suppliers and sales team
Work with Sales on providing quotations and proposal. Prepare sales quotes, invoices, and other documentation in a timely and accurate manner
Demonstrate and implement cost saving measures
Coordinate with the logistics team to ensure efficient delivery and installation of furniture products.
Liaise with factories and logistic department on meeting deadline
Prepare mock-up samples & colours scheme confirmation for Client
Issue of PO to Respective Factories
Meeting with all related departments to ensure the feasibility of launching new products
Solve technical problems from project team, sales team and overseas projects to ensure on time delivery of projects

Fulltime

Sales Administrator

This is a fast-paced, office-based role where you'll collaborate with internal t...

Location

United Kingdom , Eastleigh, Hampshire

Salary:

28000.00 - 30000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Previous experience as a sales administrator or customer service role
Highly organised, detail-oriented, and able to prioritise a busy workload under pressure
A natural problem-solver with a positive can-do attitude
Confident communicator
Tech-savvy with experience using ERP systems and Microsoft office
A team player who thrives in a collaborative environment but can also work independently

Job Responsibility

Delivering exceptional customer service
Managing the full order cycle from enquiry and quotation to processing, dispatch, and delivery
Taking ownership of customer orders and ensuring timely, accurate updates
Providing first-line support through telephone and email, resolving queries with confidence and care
Building strong product knowledge to offer tailored advice, up-sell, and cross-sell effectively
Coordinating with shipping companies and customs to resolve delivery issues
Handling after-sales support including returns, complaints, warranties, and service requests
Maintaining accurate records of all customer interactions and transactions
Making proactive outbound calls to follow up on orders and identify new sales opportunities

What we offer

4pm finish every Friday
Free onsite parking
Excellent progression and development opportunities

Fulltime

Sales Administrator

This is a fast-paced, office-based role where you'll collaborate with internal t...

Location

United Kingdom , Hedge End

Salary:

28000.00 - 30000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Previous experience as a sales administrator or customer service role
Highly organised, detail-oriented, and able to prioritise a busy workload under pressure
A natural problem-solver with a positive can-do attitude
Confident communicator
Tech-savvy with experience using ERP systems and Microsoft office
A team player who thrives in a collaborative environment but can also work independently

Job Responsibility

Delivering exceptional customer service
Managing the full order cycle from enquiry and quotation to processing, dispatch, and delivery
Taking ownership of customer orders and ensuring timely, accurate updates
Providing first-line support through telephone and email, resolving queries with confidence and care
Building strong product knowledge to offer tailored advice, up-sell, and cross-sell effectively
Coordinating with shipping companies and customs to resolve delivery issues
Handling after-sales support including returns, complaints, warranties, and service requests
Maintaining accurate records of all customer interactions and transactions
Making proactive outbound calls to follow up on orders and identify new sales opportunities

Fulltime

After-sales customer support

Randstad

Location:
Canada , Mississauga

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 19, 2026

Expiration:
April 04, 2026

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Expiration:
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