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After-Hours Support

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Scotlynn Sweetpac Growers Inc.

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Location:
Canada , Brant, ON ▼

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Category:
Logistics

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Contract Type:
Employment contract

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Salary:

44200.00 CAD / Year
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Job Description:

With the continued growth in the industry, Scotlynn is currently hiring After-Hours Support at our office in Brant, ON – with occasional weekend shifts at our Corporate Office in Vittoria, ON. This role is for an organized and responsible person looking to provide evening and night support to our drivers and dispatch team. The After-Hours Support team assists our Drivers, Dispatch and Fleet Managers in the evenings, overnights and weekends. You will receive requests, transmit messages, track trucks and loads, and communicate with customers, drivers and the sales and operations teams.

Job Responsibility:

  • Receive and deliver requests and information
  • Dispatch drivers for pick-up and delivery
  • Provide drivers with information about loads, pick-up, delivery, Customs requirements, traffic, obstacles, and other requirements
  • Address problems and requests by transmitting information or providing solutions
  • Record information in the Transportation Management System, Mileage Tracker, and Electronic Driver Logs
  • Prioritize calls according to urgency and importance
  • Monitor the routes and load tracking according to scheduled delivery
  • Verify with drivers their timing to meet schedule requirements
  • Provide updates to customers, Logistics Account Managers and Fleet Managers

Requirements:

  • Excellent communication skills
  • Strong organizational skills
  • Excellent computer skills
  • Ability to work as a team member
  • Knowledge of PC Miler, Electronic Driver Logs, Mcleod Transportation Management Software
  • ACE/ACI and Customs experience
  • Knowledge of transportation/logistics industry

Nice to have:

Work experience in customer-facing roles from the following industries: banking, retail, transportation, trades, hotels and hospitality

What we offer:
  • Competitive Benefits Plan and Employee and Family Assistance Plan
  • Full gym access with personal trainer
  • Corporate chef providing healthy meal options
  • Opportunities to strengthen local communities through “Community Volunteer Program” initiatives
  • Rewarding, collaborative and lively workplace culture
  • Paid Time Off

Additional Information:

Job Posted:
March 04, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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