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With the continued growth in the industry, Scotlynn is currently hiring After-Hours Support at our yard in Cornwall, ON. This role is for an organized and responsible person looking to provide support to our Drivers and Fleet Managers. Must be comfortable working independently. The After-Hours Support (Off-Site) assists our Drivers and Fleet Managers and functions as on-site support at high-volume pick-up locations. You will receive requests, transmit messages, track trucks and loads, and communicate with customers, drivers and the sales and operations teams.
Job Responsibility:
Receive and deliver requests and information
Dispatch drivers for pick-up and delivery
Provide drivers with information about loads, pick-up, delivery, traffic, obstacles, and other requirements
Address problems and requests by transmitting information or providing solutions
Record information in the Transportation Management System
Prioritize calls according to urgency and importance
Monitor the routes and load tracking according to scheduled delivery
Verify with drivers their timing to meet schedule requirements
Provide updates to customers, Drivers and Fleet Managers
Requirements:
Excellent communication and organizational skills
Ability to work independently and stay on task
Excellent computer skills
Ability to work as a remote team member
Knowledge of PC Miler, Electronic Driver Logs, Mcleod Transportation Management Software
Knowledge of transportation/logistics industry
What we offer:
Competitive Benefits Plan and Employee and Family Assistance Plan
Opportunities to strengthen local communities through “Community Volunteer Program” initiatives