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After-Hours Support

Canada, Cornwall Employment contract 45000.00 - 55000.00 CAD / Year · Job Posted March 04, 2026
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Job Description

With the continued growth in the industry, Scotlynn is currently hiring After-Hours Support at our yard in Cornwall, ON. This role is for an organized and responsible person looking to provide support to our Drivers and Fleet Managers. Must be comfortable working independently. The After-Hours Support (Off-Site) assists our Drivers and Fleet Managers and functions as on-site support at high-volume pick-up locations. You will receive requests, transmit messages, track trucks and loads, and communicate with customers, drivers and the sales and operations teams.

Job Responsibility

  • Receive and deliver requests and information
  • Dispatch drivers for pick-up and delivery
  • Provide drivers with information about loads, pick-up, delivery, traffic, obstacles, and other requirements
  • Address problems and requests by transmitting information or providing solutions
  • Record information in the Transportation Management System
  • Prioritize calls according to urgency and importance
  • Monitor the routes and load tracking according to scheduled delivery
  • Verify with drivers their timing to meet schedule requirements
  • Provide updates to customers, Drivers and Fleet Managers

Requirements

  • Excellent communication and organizational skills
  • Ability to work independently and stay on task
  • Excellent computer skills
  • Ability to work as a remote team member
  • Knowledge of PC Miler, Electronic Driver Logs, Mcleod Transportation Management Software
  • Knowledge of transportation/logistics industry

What we offer

  • Competitive Benefits Plan and Employee and Family Assistance Plan
  • Opportunities to strengthen local communities through “Community Volunteer Program” initiatives
  • Rewarding and collaborative workplace culture
  • Paid Time Off

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