After-Hours Support, Dispatch Job at Scotlynn Sweetpac Growers Inc. (Vittoria)

After-Hours Support, Dispatch

With the continued growth in the industry, Scotlynn is currently hiring After-Ho...

Location

Canada , Vittoria

Salary:

44200.00 USD / Year

Scotlynn Sweetpac Growers Inc.

Expiration Date

Until further notice

Requirements

Excellent communication skills
Strong organizational skills
Excellent computer skills
Ability to work as a team member
Knowledge of PC Miler, Electronic Driver Logs, Mcleod Transportation Management Software
ACE/ACI and Customs experience
Knowledge of transportation/logistics industry

Job Responsibility

Receive and deliver requests and information
Dispatch drivers for pick-up and delivery
Provide drivers with information about loads, pick-up, delivery, Customs requirements, traffic, obstacles, and other requirements
Address problems and requests by transmitting information or providing solutions
Record information in the Transportation Management System, Mileage Tracker, and Electronic Driver Logs
Prioritize calls according to urgency and importance
Monitor the routes and load tracking according to scheduled delivery
Verify with drivers their timing to meet schedule requirements
Provide updates to customers, Logistics Account Managers and Fleet Managers

What we offer

Competitive Benefits Plan
Employee and Family Assistance Plan
Full gym access with personal trainer
Corporate chef providing healthy meal options
Opportunities to strengthen local communities through Community Volunteer Program initiatives
Rewarding, collaborative and lively workplace culture
Paid Time Off

Fulltime

After-Hours Support

With the continued growth in the industry, Scotlynn is currently hiring After-Ho...

Location

Canada , Cornwall

Salary:

45000.00 - 55000.00 CAD / Year

Scotlynn Sweetpac Growers Inc.

Expiration Date

Until further notice

Requirements

Excellent communication and organizational skills
Ability to work independently and stay on task
Excellent computer skills
Ability to work as a remote team member
Knowledge of PC Miler, Electronic Driver Logs, Mcleod Transportation Management Software
Knowledge of transportation/logistics industry

Job Responsibility

Receive and deliver requests and information
Dispatch drivers for pick-up and delivery
Provide drivers with information about loads, pick-up, delivery, traffic, obstacles, and other requirements
Address problems and requests by transmitting information or providing solutions
Record information in the Transportation Management System
Prioritize calls according to urgency and importance
Monitor the routes and load tracking according to scheduled delivery
Verify with drivers their timing to meet schedule requirements
Provide updates to customers, Drivers and Fleet Managers

What we offer

Competitive Benefits Plan and Employee and Family Assistance Plan
Opportunities to strengthen local communities through “Community Volunteer Program” initiatives
Rewarding and collaborative workplace culture
Paid Time Off

Fulltime

After-Hours Support

With the continued growth in the industry, Scotlynn is currently hiring After-Ho...

Location

Canada , Brant, ON; Vittoria, ON

Salary:

44200.00 CAD / Year

Scotlynn Sweetpac Growers Inc.

Expiration Date

Until further notice

Requirements

Excellent communication skills
Strong organizational skills
Excellent computer skills
Ability to work as a team member
Knowledge of PC Miler, Electronic Driver Logs, Mcleod Transportation Management Software
ACE/ACI and Customs experience
Knowledge of transportation/logistics industry

Job Responsibility

Receive and deliver requests and information
Dispatch drivers for pick-up and delivery
Provide drivers with information about loads, pick-up, delivery, Customs requirements, traffic, obstacles, and other requirements
Address problems and requests by transmitting information or providing solutions
Record information in the Transportation Management System, Mileage Tracker, and Electronic Driver Logs
Prioritize calls according to urgency and importance
Monitor the routes and load tracking according to scheduled delivery
Verify with drivers their timing to meet schedule requirements
Provide updates to customers, Logistics Account Managers and Fleet Managers

What we offer

Competitive Benefits Plan and Employee and Family Assistance Plan
Full gym access with personal trainer
Corporate chef providing healthy meal options
Opportunities to strengthen local communities through “Community Volunteer Program” initiatives
Rewarding, collaborative and lively workplace culture
Paid Time Off

Fulltime

After-hours Customer Service Representative

Join a fast-growing, tech-enabled company where your voice matters, your impact ...

Location

United States

Salary:

Not provided

LoadUp

Expiration Date

Until further notice

Requirements

1+ years of experience in a high-volume customer service or support environment
Solutions-first mindset with a passion for providing great service
Strong communication, organization, and time-management skills
Familiarity with computer systems and a willingness to learn our platforms
A team-first attitude and comfort in a feedback-rich culture
High school diploma or GED required
Openness to weekend availability

Job Responsibility

Be the first point of contact for customers and Loaders—resolving inquiries via phone, text, chat, and email with speed and empathy
Troubleshoot scheduling issues, service concerns, and escalations with a calm, solutions-first mindset
Monitor and manage real-time order status to ensure a seamless service experience from start to finish
Collaborate with internal teams (Dispatch, Field Operations, etc.) to resolve service issues and optimize support
Accurately document all interactions in our systems to maintain clear and organized customer records
Identify and report recurring issues or trends to help improve customer experience and internal processes
Uphold LoadUp’s brand values in every customer interaction
Adapt quickly to new tools, workflows, and priorities in a fast-moving, tech-enabled environment

What we offer

Competitive Hourly Rate with Performance Bonus
Medical, Dental, Vision, and Life Insurance Benefits
Flexible Spending Account (FSA) or Health Savings Account (HSA)
401(k) with 5% Company Match
Paid Time Off Policy
Employee Stipend Program
Employee Recognition Program
Employee Referral Program

After-hours Fulfillment Operations Specialist

LoadUp is seeking a highly organized and proactive Fulfillment Operations Specia...

Location

Salary:

Not provided

LoadUp

Expiration Date

Until further notice

Requirements

1 - 3 years of experience in operations coordination, logistics, customer support, or gig economy fulfillment
Remote weekend availability is preferred
Strong multi-tasking and time management skills
comfortable managing live workflows with shifting priorities
Excellent verbal and written communication, especially in high-pressure situations
Confidence in making quick decisions based on standard policies or judgment calls
Proficiency with CRM, dispatching platforms, or support ticket systems is preferred
Bilingual proficiency (Spanish/English or other languages) is highly valued

Job Responsibility

Monitor and manage the live job queue to ensure timely job acceptance, assignment, and completion
Dispatch jobs and handle real-time adjustments, including reassignment and escalation, to maintain service continuity
Serve as the first point of contact for Loaders to provide support, resolve issues, and ensure a smooth job fulfillment experience
Troubleshoot operational issues such as delays, scheduling conflicts, missed pickups, and customer concerns regarding active orders
Escalate urgent issues to senior team members while taking quick action to minimize disruptions
Ensure performance goals are met, including fulfillment rates, on-time arrivals, and service quality benchmarks
Follow standard operations procedures and fulfillment playbooks for handling open or unassigned orders
Document and report recurring issues Loaders face, contributing insights to improve the platform experience
Collaborate with Customer Service and Loader Development teams to align on job updates and service quality standards

What we offer

Competitive Compensation with Monthly Bonus Opportunities
Comprehensive Health & Wellness Benefits – Medical, Dental, Vision, and Life Insurance
Flexible Spending & Savings Options – FSA or HSA accounts
Generous Paid Time Off
401(k) with 5% Company Match
Employee Recognition Program
Monthly Lifestyle Stipends
Referral Rewards Program
Growth with Purpose

Security Guard - Dispatcher

International Protective Service, Inc., an Allied Universal® Company, is hiring ...

Location

United States , Albuquerque

Salary:

21.00 USD / Hour

Allied Universal®

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
Prior security experience, preferably as a dispatcher in law enforcement, 911 call center, alarm response center, or similar environment
Ability to dispatch and have clear concise communications on radio, in person or communication logs
Basic understanding of 10 codes and radio etiquette
Exceptional customer service and communication skills
Intermediate computer skills to operate innovative, wireless technology at client specific sites
Ability to handle crisis situations efficiently
Effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public
Able to operate radio or telephone equipment and/or console monitors

Job Responsibility

Alarm monitoring and response
sound alarms or escalate to police or fire department in case of fire or presence of unauthorized persons as needed
Monitor CCTV cameras, dispatch Professional Security Officers to respond to irregularities
Coordinate after-hours employee escorts to their vehicles, as requested
ensure Security Professional response to provide customer assistance
Provide assistance to customers, employees, and visitors in a courteous and professional manner
Answer phones
operate IP based telephone system
Radio Dispatch
use multi-channel communications, log all calls

What we offer

Medical
dental
vision
basic life
AD&D
retirement plan and disability insurance
Eight paid holidays annually
five sick days
four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly

Fulltime

GSOC Operator - Biopharmaceutical Operator

As a GSOC Operator in Foster City, CA, you will serve and safeguard clients in a...

Location

United States , Foster City

Salary:

31.00 USD / Hour

Allied Universal®

Expiration Date

Until further notice

Requirements

A valid driver’s license is required in accordance with Allied Universal driver policy requirements
A guard card and/or license is preferred
Comfortable use of a computer or tablet is preferred
Access control and/or badge experience is preferred
Be at least 18 years of age for unarmed roles
21+ years of age for armed roles
Possess a high school diploma or equivalent
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws
Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws
As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law

Job Responsibility

Provide customer service to staff, visitors, and contractors by carrying out security-related procedures, site-specific policies, and/or emergency response activities within a healthcare location
Monitor phones, radios, alarms, and other communication systems, then dispatch appropriate personnel to routine calls, incidents, and/or critical situations in a calm, problem-solving manner
Document calls for service, incident details, shift activity, and/or visitor or vendor information with accuracy and timely communication to site contacts and Allied Universal leadership
Support access control and after-hours communication needs by verifying authorized entry requests, relaying instructions, and helping to coordinate responses to unusual activity or urgent concerns
Conduct regular and random patrols around the business and perimeter as needed, noting conditions that could require follow-up and reporting security-related concerns according to site procedures

What we offer

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more
Career Growth: Get paid training and access to career growth opportunities
Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance
Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program

Fulltime

It dispatcher

If you are an experienced client service representative who likes a fast-paced e...

Location

United States

Salary:

45000.00 - 50000.00 USD / Year

Xantrion

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
Minimum of 2 years in customer service, dispatching, project management, or equivalent combination of education and experience
Customer service experience in a call center, dispatch center, or telecommunications organization is a plus
Previous MSP dispatch and/or coordination experience is highly desired
Experience with ConnectWise or similar ticketing systems is highly desired
Ability to quickly and accurately determine incident scope and impact
Demonstrable competency in use of MS Office products: Outlook – high level for e-mail and organizational tracking tasks
Excel / Word – intermediate skill
Ability to multitask with an appropriate sense of urgency
Superior customer service and communication skills, both written and verbal

Job Responsibility

Answer high volume incoming calls and chat requests from our call center
Identify incoming service requests within ConnectWise Triage board and remove unwanted SPAM
Perform ticket triage by clarifying and updating fields within tickets to ensure technicians can quickly and accurately gauge the scope of the service requests
Schedule tickets to the most appropriate resources based on urgency, availability, and technician skill level
Adhere to internal security policies by seeking approval for access changes in service requests from client’s IT liaison in writing, where appropriate
Set client expectations regarding the availability of resources for tickets that come into the service board and tickets that require dispatching
Maintain an awareness of trends in client’s service requests and alert service managers or primary consultants to recurring issues
Assist with low level tickets such as password reset requests and group membership changes
Make outbound phone calls on positively rated tickets and request they convert to positive reviews on Google
Forecast workload for support staff, including weekend and after-hour work

What we offer

100% of medical, dental, and vision for you and your family
401K with company match up to 4% of salary
Certification and training reimbursement
17 days/year PTO (in addition to training allowance)
Bonuses for referring new clients or employees

Fulltime

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After-Hours Support, Dispatch

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