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Our client is an award winning travel company who specialise in adventure based bespoke travel itineraries with a focus on sustainable tourism. They create unforgettable tours which are focused on personalised design, authentic experiences, and responsible travel. Due to growth, they are now seeking a Senior Travel Sales Consultant to join their Africa team which features grand tours trips within Botswana, Ethiopia, Kenya, Malawi, Madagascar, Namibia, South Africa, Tanzania, Uganda, Zanzibar etc. This is a great opportunity to joining a growing company with the opportunity to progress into a management or product development role.
Job Responsibility:
Communicating with discerning guests by phone, videocall and email to gain a comprehensive understanding of their travel needs, interests and passions
Curating bespoke itineraries to suite individual guest personally
Seeking to include sustainable, one-of-a-kind hotels and excursions and following responsible travel practices
Closing sales effectively
Cultivate connections and build rapport with guests before,during and after travel to increase repeat business and referrals
Requirements:
Previous travel sales experience
Extensive first-hand personal travel knowledge within Africa
Care deeply about the Africa region and have extensive knowledge of the region through first-hand experience
Be passionate about responsible travel
Celebrate diversity
A curious and genuine people-person who is enthusiastic about getting to know guests and forging long-lasting relationships with them
Listen and be considerate of others opinions and ideas - both guests and colleagues