Affluent Card Products Manager

• Assist to formulate card product strategy to define distinctive product proposition for target segments to maintain leadership position in the market
• Work closely with data analytics teams to conduct regular data analysis to keep close monitoring on the product performance to identify potential risks and opportunities for business growth
• Manage and implement card product feature enhancement from time to time in response to the market landscape change with business case projection to ensure profitable returns on investments
• Participate in new product development and new initiative projects with end to end exposure from delivery planning, P&L forecast, requirement scoping, card scheme negotiation, risk clearance, product commercialization and coordination work with different stakeholders to ensure a smooth project delivery to achieve the business goals
• Drive customer journey enhancement and manage service model to ensure providing the best in class services to our customers across channels and customer touchpoints via collaboration with various counterparts and business units
• Support day-to-day business tasks including but not limited to cost control and monitoring, competitor review and internal compliance and risk stewards clearance when required

• Degree holder in relevant disciplines
• Work experience on credit card, loans or analytical areas are preferred
• Serving affluent customer segment experience would be a plus
• Strong business acumen and project management skills
• Self-driven with strong drive and positive working attitude
• Excellent analytical and problem-solving skills with critical thinking
• Good interpersonal and communication skills to collaborate with various counterparts
• Fluent in Cantonese and English with good presentation skills

Serving affluent customer segment experience

• Continuous professional development
• Flexible working
• Opportunities to grow within an inclusive and diverse environment