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Awin Global Logo Awin Global · IT - Administration

Affiliate Account Manager

United States, Chicago Employment contract 60000.00 - 67000.00 USD / Year · Job Posted May 29, 2026
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Job Description

This is a fantastic opportunity for a confident and motivated individual to play an integral role in the fast paced and rewarding environment of account management. If you are enthusiastic about affiliate marketing, this is a great chance to further develop your program management skills and gain valuable experience while working with a wide range of brands on the platform in the US.As an Account Manager, you will take on full management of affiliate programs within the business, providing a wide scope of services to clients. You will act as the main point of contact for assigned accounts, implementing affiliate strategies to continually grow and optimize your portfolio.

Job Responsibility

  • Assume ownership and serve as the primary point of contact for all assigned clients, providing training, guidance, and ongoing support in line with each client’s agreed service level.
  • Develop a deep understanding of all assigned accounts to produce, present and deliver program strategies to meet client’s objectives and goals.
  • Familiarize yourself with industry trends and Awin products to inform program management, while keeping your client informed of relevant information.
  • Proactively recruit new affiliates across the portfolio and project manage affiliate migrations in collaboration with clients and publisher teams.
  • Build a working relationship with top 50 affiliates on the platform.
  • Work independently to produce all necessary account management documentation and deliver reports on assigned programs.
  • Monitor daily affiliate performance to ensure network compliance.
  • Regularly leverage & utilize advanced platforms, (i.e. Tableau, SimilarWeb, etc) to produce insightful reports and analyses for assigned clients and in support of wider network activities.
  • Take a proactive approach in solving issues with assigned clients, escalating issues and sharing updates to the appropriate team level when necessary.
  • Communicate effectively and professionally with clients, publishers, vendors and internal teams via email, phone and face-to-face.
  • Attend appropriate client and networking events to enhance client and publisher relationship development.
  • Provide support to all team members when necessary and be a reference point of knowledge and expertise for more junior members of the team.

Requirements

  • Minimum 2+ years’ account management experience in an affiliate marketing or related role
  • High level of knowledge of the affiliate marketing industry, including commission models, tracking solutions and various affiliate types.
  • Excellent written and verbal communication skills.
  • Solid time management skills with the ability to be flexible and manage multiple projects simultaneously in a fast-paced environment.
  • Fast learner with strong team orientation and a positive, can-do attitude.
  • Accepts and seeks out ownership and accountability of work.
  • Proficiency with MS Office suite, specifically Excel, PowerBI, Tableau and willingness to learn new technology systems.
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