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We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. CVS Health is embarking on a bold digital agenda to transform health care and empower millions of customers on their path to better health. We are creating innovative, enterprise digital solutions that make health care more accessible, integrated, and reliable for more people. We are looking for passionate, driven individuals who want to join a high-energy and growing team to make a difference in the lives of our Medicaid members and be on the ground floor of digital innovation.
Job Responsibility:
Product management leadership for one or more digital product domains supporting Medicaid members, care, providers, claims, states and /or systems integration
Own and define the product vision and strategy, roadmap, feature delivery, and overall success of the product to enable a best-in-class end-to-end experience for Medicaid populations
Be in the markets understanding our users
Have research of Medicaid and our competitors understood and communicated across the ecosystem
Manage a backlog of features and enablers to enhance the product and extend its architectural and discovery runway
Accountable for overall product health, inclusive of technical health, and risk communication
Provide guidance on sequencing and prioritizing investments to optimize value and ensure compliance with CMS and state Medicaid requirements
Partner closely with the Business General Manager, Design, Engineering, and Data/Analytics forming the ‘Five in a Box’ cross-discipline product portfolio team
Serve as the main point-of-contact with other stakeholders such as architects, tech-ops, security, and compliance to ensure overall cohesion for your product or experience
Requirements:
10+ years of experience in product management, preferably in healthcare or regulated industries
Proven ability to deliver digital products at scale with measurable outcomes
Understanding of CMS and state Medicaid requirements and ability to translate them into product features
Experience with Agile frameworks (Safe) and backlog management (Rally-Jira)
Excellent communication and stakeholder management skills
Ability to tell a story by understanding the problem, prioritizing value and leading an empowered team
Demonstrated collaboration and empathy amongst Product, Design, Engineering, Business GM and End User’s to conduct Discovery and Framing and build an MVP from 0-1, to a Most Marketable Product (with Outcomes and Value)
Ability to coach and develop (upskill) existing colleagues to foster a greater culture towards a 'scalable' product operting model. (ie Training, Coaching, I do, You do, We do.)
Bachelor’s degree or equivalent experience (High school diploma plus 4 years relevant work experience)
Nice to have:
Experience with Medicaid operations (UM/CM), provider portals, or member engagement solutions
Familiarity with FHIR APIs, EDI transactions (834/835/837), and prior authorization workflows
Exposure to accessibility standards (WCAG) and health equity initiatives
Agile certification (CSPO, SAFe) or PMP
Bachelor’s degree required
advanced degree
What we offer:
Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching