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The Aesthetician is responsible for delivering safe and effective treatments to clients while providing an exceptional customer experience. This role includes performing laser-based or aesthetic procedures, educating clients on skincare and post-treatment care, and maintaining compliance with medical and organizational standards. The NP collaborates with the clinic team to ensure a welcoming and professional environment while upholding the highest standards of safety and care. Success in this role requires clinical expertise, a passion for client care, and the ability to support the clinic in achieving its overall performance goals.
Job Responsibility:
Perform non-invasive treatments, including laser therapies, under the direction of medical protocols and company standards
Assess client eligibility for treatments by reviewing medical history, obtaining informed consent, and addressing client questions or concerns
Administer treatments with precision and care, ensuring client comfort and satisfaction
Maintain detailed and accurate client treatment records in compliance with legal and organizational requirements
Educate clients on the benefits, risks, and expected outcomes of treatments, as well as post-treatment care instructions
Build trust and rapport with clients
Deliver exceptional customer service
Address client concerns promptly and professionally, escalating issues to medical or clinic leadership
Partner with the clinic team to maintain a clean, organized, and efficient treatment environment
Communicate effectively with clinic staff to ensure seamless client care and clinic operations
Support clinic goals by promoting additional services, skincare products, or treatment packages to clients
Follow all safety protocols and infection control standards
Regularly inspect and maintain equipment, documenting and reporting any issues
Stay updated on industry best practices, new procedures, and safety standards through continuing education
Participate in training sessions or continuing education
Assist with special events or promotional activities
Provide mentorship or guidance to new nurses or clinic staff as needed
Assist with administrative tasks, such as inventory checks or restocking treatment supplies
Support other team members during peak times or unexpected staffing shortages
Collaborate with clinic leadership to provide feedback on treatment protocols or client needs
Participate in quality assurance initiatives
Requirements:
Active and unrestricted Aesthetician license in the state of employment
Laser Certification (as required by state regulations)
Physical ability for long periods of sitting & standing and lifting/moving inventory
Must be available and able to work weekends (sat AND sun) regularly
Must have a minimum of 3 days available to work per week
Must be available to work during Clinic Operating Hours
Must be able to commit to a schedule made 60 days in advance
Reliably commute to home clinic location & periodically travel to other clinics to provide coverage as needed
Nice to have:
Experience with appointment scheduling platforms such as Zenoti or comparable tools
Experience in aesthetics, dermatology, customer service, or sales
Continuing education in aesthetics or skincare preferred
Prior experience in a clinical or aesthetic setting is preferred but not required
Knowledge of skin types, treatment indications, and pre/post-care requirements
Advanced interpersonal skills to create a positive and comfortable client experience
Strong verbal and written communication skills to educate clients
Ability to effectively problem solve
Strong team collaboration
Clinically competent, professional, compassionate, and able to provide safe and therapeutic services
Attention to detail in following medical protocols
Strong listening and conversational skills
What we offer:
Skin Laundry Employee Treatment & Product Discount Program
Commitment to your growth
Work/Life Balance with extensive Holiday Policy and mental health initiatives