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The Skin Laundry Aesthetician is responsible for providing innovative laser treatments and exemplary customer care. Our ideal candidate will be able to speak to their selling and consulting skillset, while having a proven track rate in a sales and/or KPI-driven environment. Reliability, high attention to detail, and an outgoing and confident sales approach are amongst the qualities we seek. Experience using CRM databases (such a Zenoti) is a plus.
Job Responsibility
Creating Curated Client Experiences aka 'the dance'
Customize no-downtime laser facials treatments and skincare routines based on guest needs, while celebrating the success of their Skin Laundry journey
Supporting Store Operations Success
Support clinic success by improving efficiency and accuracy amongst all processes and procedures within the business
Assists with orientation, training, coaching, and developing staff members to understand and execute operational expectations
Establishes adequate staff to ensure timely patient visits
Strong communication skills, ability to multitask, and comfortability with computer/store systems
Establishes and maintains effective client retention processes
Enhancing Skin Laundry Culture
Partner with clinic team to provide a people-oriented, enjoyable & comfortable workplace of belonging
Respect and support all team members individuality & provide an inclusive environment
Understand opportunities and support the team to meet personal & clinic goals
Requirements
Aesthetician: 1 year
Current State Aesthetician License
Laser Hair Removal highly preferred
LSO (Laser Safety Officer) or aesthetic laser technician certificate a plus
1 Laser Certification at minimum
Diplomas, certificates or professional degrees from bona fide training program(s)
Customer service is our #1 priority, must have exceptional communication and problem-solving skills
Current State Aesthetician License and Laser Certification (Laser Hair Removal highly preferred)
2 years of experience in Skin Care/Aesthetics and customer service preferred
Able to work weekends and 40+ hours per week
Clinically competent, professional, compassionate, functions well with the team, and able to provide safe and therapeutic services
Polished, natural, and professional demeanor
Outgoing personality yet calming presence
Intuitive to the customer’s needs to ensure Skin Laundry standards are always met
Attention to detail in following company medical standards and protocol
Must prioritize client safety and customer service and be able to make clinical decisions, knowing when to ask for assistance
Nice to have
Experience using CRM databases (such a Zenoti) is a plus
LSO (Laser Safety Officer) or aesthetic laser technician certificate a plus
Laser Hair Removal highly preferred
What we offer
Skin Laundry Employee Treatment & Product Discount Program
Vacation leave, sick leave, and holiday pay
Health insurance - Medical, Dental, and Vision insurance options
401k
Flexible Spending Accounts (FSA) - Health Care and Dependent Care
Voluntary Term Life insurance for employee, spouse, and child(ren)
Employee Assistance Program (EAP)
Voluntary Accidental Death & Dismemberment (AD&D)
Voluntary Commuter Benefits
Voluntary Legal Benefits
Voluntary Group Accident insurance
Voluntary Critical Illness insurance
Voluntary Hospital Indemnity insurance
ADP LifeMart - discounted products, services, and experiences