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The Registered Nurse (RN) is responsible for delivering safe and effective treatments to clients while providing an exceptional customer experience. This role includes performing laser-based or aesthetic procedures, educating clients on skincare and post-treatment care, and maintaining compliance with medical and organizational standards. The RN collaborates with the clinic team to ensure a welcoming and professional environment while upholding the highest standards of safety and care. Success in this role requires clinical expertise, a passion for client care, and the ability to support the clinic in achieving its overall performance goals.
Job Responsibility:
Perform non-invasive treatments, including laser therapies, under the direction of medical protocols and company standards
Assess client eligibility for treatments by reviewing medical history, obtaining informed consent, and addressing client questions or concerns
Administer treatments with precision and care, ensuring client comfort and satisfaction throughout the procedure
Maintain detailed and accurate client treatment records in compliance with legal and organizational requirements
Educate clients on the benefits, risks, and expected outcomes of treatments, as well as post-treatment care instructions
Build trust and rapport with clients, ensuring they feel confident and well-informed about their care plan
Deliver exceptional customer service, creating a positive and professional client experience
Address client concerns promptly and professionally, escalating issues to medical or clinic leadership
Partner with the clinic team to maintain a clean, organized, and efficient treatment environment
Communicate effectively with clinic staff to ensure seamless client care and clinic operations
Support clinic goals by promoting additional services, skincare products, or treatment packages to clients
Follow all safety protocols and infection control standards, ensuring compliance with company policies and regulatory guidelines
Regularly inspect and maintain equipment, documenting and reporting any issues to clinic leadership
Stay updated on industry best practices, new procedures, and safety standards through continuing education
Participate in training sessions or continuing education to learn new treatments or technologies
Assist with special events or promotional activities to support client acquisition and retention
Provide mentorship or guidance to new nurses or clinic staff as needed
Assist with administrative tasks, such as inventory checks or restocking treatment supplies
Support other team members during peak times or unexpected staffing shortages
Collaborate with clinic leadership to provide feedback on treatment protocols or client needs
Participate in quality assurance initiatives to ensure the highest level of care and service
Requirements:
Active and unrestricted Registered Nurse (RN) license in the state of employment
Current Basic Life Support (BLS) certification
Familiarity with electronic medical records (EMR) systems
Must be available and able to work weekends (sat AND sun) regularly
Must have a minimum of 3 days available to work per week. One of those days must be a Friday or Monday, with both highly preferred
Must be available to work during Clinic Operating Hours
Must be able to work a minimum of 1 day per week but will regularly work 1-2 days per week and must have the ability to work up to 3 days per week
You must be able to commit to a schedule made 60 days in advance
Reliably commute to home clinic location & periodically travel to other clinics to provide coverage as needed
This role requires long periods of sitting & standing. Individuals are required to lift and move inventory and other clinic assets
Nice to have:
Experience with appointment scheduling platforms such as Zenoti or comparable tools
Experience in aesthetics, dermatology, customer service, or sales
Knowledge of skin types, treatment indications, and pre/post-care requirements
Advanced interpersonal skills to create a positive and comfortable client experience while delivering treatments
Strong verbal and written communication skills to educate clients
Ability to effectively problem solve in order to assess client needs and address concerns promptly and professionally
Strong team collaboration to work seamlessly with clinic staff to achieve shared goals
Clinically competent, professional, compassionate, and able to provide safe and therapeutic services
Attention to detail in following medical protocols and prioritize client safety
Strong listening and conversational skills
What we offer:
Skin Laundry Employee Treatment & Product Discount Program
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