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Aerospace Production Certification Proctor

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MMC Group LP

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Location:
United States , Everett

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Category:
-

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Contract Type:
Not provided

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Salary:

23.00 USD / Hour

Job Description:

Conduent Learning Services, Inc. is seeking a professional and customer-focused Aerospace Production Certification Proctor / Electronic Test Monitor to support electronic testing sessions at client sites. This role serves as the first point of contact for students participating in certification testing and plays a critical role in maintaining a professional, organized, and compliant testing environment. While aerospace experience is not required, candidates must bring strong customer service skills, technical aptitude, flexibility, and professionalism.

Job Responsibility:

  • Serve as the primary point of contact for students during electronic testing sessions
  • Represent the client professionally while delivering excellent customer service and support
  • Monitor testing sessions by checking in participants and enforcing compliance guidelines within the testing environment
  • Maintain assigned testing area schedules, equipment, supplies, communications, and operational readiness
  • Conduct prerequisite and pre-work verification before testing sessions begin
  • Replenish classroom and testing supplies as needed
  • Complete post-session classroom cleanup and ensure readiness for upcoming sessions
  • Assist instructors during classes, including handing out materials, helping students with computers, and supporting lab safety procedures
  • Provide regular updates to the Delivery Services Manager regarding testing activity and operational status
  • Escalate issues, concerns, or disruptions in a timely manner
  • Stay current on content requirements and testing procedures within assigned subject matter areas

Requirements:

  • Minimum of 1 year of customer service experience
  • Strong customer service and interpersonal communication skills
  • Basic computer proficiency with strong PC navigation skills
  • Ability to assist students with logins and navigating software applications
  • Working knowledge of Microsoft Excel
  • Strong organizational skills and attention to detail
  • Ability to work independently and collaboratively as part of a team
  • Professional demeanor with strong adaptability and responsiveness
  • Must be open to a flexible work schedule and support varying shifts
  • Must be willing and able to support all Puget Sound locations: Everett, Seattle, and Renton
  • Must meet U.S. Persons compliance requirements
What we offer:
  • Medical, dental, and vision coverage
  • Life and disability insurance
  • Additional voluntary benefits

Additional Information:

Job Posted:
May 16, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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