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Aerospace Certification Proctor

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MMC Group LP

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Location:
United States , Everett

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Contract Type:
Not provided

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Salary:

23.00 USD / Hour

Job Description:

We are seeking a professional and customer-focused Aerospace Production Certification Proctor / Electronic Test Monitor to support testing operations within a fast-paced aerospace training environment. This role serves as the first point of contact for students participating in electronic testing sessions and plays a critical role in ensuring a smooth, organized, and compliant testing experience. While aerospace experience is not required, candidates must bring strong customer service skills, technical aptitude, and the flexibility to support multiple shifts and locations. This position is ideal for someone who enjoys working with people, solving basic technical issues, maintaining organized environments, and supporting both students and instructors in a professional training setting. High-performing candidates may have the opportunity to transition into an instructor role based on business needs and performance.

Job Responsibility:

  • Serve as the primary point of contact for students during electronic testing sessions
  • Represent the client professionally while providing excellent customer service and support
  • Monitor testing sessions by checking in participants and enforcing testing compliance guidelines
  • Maintain assigned testing area schedules, equipment, supplies, communications, and risk management processes
  • Conduct prerequisite and pre-work verification prior to testing sessions
  • Replenish classroom and testing supplies as needed
  • Perform post-session classroom cleanup and ensure readiness for upcoming sessions
  • Assist instructors during training classes, including distributing materials, helping students with computers, and supporting lab safety procedures
  • Provide regular status updates to the Delivery Services Manager
  • Escalate issues, concerns, or disruptions in a timely manner
  • Stay current on content requirements and testing procedures within assigned subject matter areas

Requirements:

  • Minimum of 1 year of customer service experience
  • Strong customer service and interpersonal communication skills
  • Basic computer proficiency with strong PC navigation skills
  • Ability to assist students with login issues and navigating software applications
  • Working knowledge of Microsoft Excel
  • Strong organizational skills and attention to detail
  • Ability to work independently and as part of a team
  • Professional demeanor with the ability to adapt to changing client needs
  • Must be flexible with work schedules and available for varying shifts
  • Must be willing and able to support all Puget Sound locations: Everett, Seattle, and Renton
  • Must meet U.S. Persons compliance requirements
What we offer:
  • Medical, dental, and vision coverage
  • Life and disability insurance
  • Additional voluntary benefits

Additional Information:

Job Posted:
May 16, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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