Advocate Job at 360 Resourcing Solutions (Cardiff)

Advocate

8DB is the integrated barristers chambers within the DAC Beachcroft group, found...

Location

United Kingdom

Salary:

Not provided

DAC Beachcroft

Expiration Date

Until further notice

Requirements

Completed LLB (or equivalent) and BPTC (or equivalent)
Previous advocacy experience (e.g., self-employed agency roles)
Previous paralegal or litigation experience (particularly in one of our practice areas)

Job Responsibility

Begin with a tailored training programme designed to build your knowledge of county court procedure, law, and litigation tactics
Progress to a shadowing period, learning from experienced team members through Drafting and case preparation, Court attendance, Reporting and analysis of cases
Once signed off, you’ll take on a variety of drafting, advisory, and court work, all under supervision, with a strong support network to help you grow

What we offer

High levels of flexibility and a great work life balance
A well-rounded remuneration package (which includes private medical insurance, income protection insurance and discounted gym membership, amongst many other benefits)
Opportunities for growth and progression including professional funding
In person and remote social events
Opportunity to get involved in a range of Environmental, Social and Governance (ESG) activities

Fulltime

Advocate

We are looking to recruit an Advocate to work 25 hours per week that will provid...

Location

United Kingdom , Durham

Salary:

17500.00 - 19285.71 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience working with children, young people, and/or vulnerable adults within a relevant setting
Ability to communicate effectively with children, young people, and professionals
Understanding of the importance of maintaining professionalism
Must live within the geographical area to fulfil the role's requirements
Legal right to work in the United Kingdom
Willingness to undergo an enhanced DBS check, references, and a Digital Risk Assessment

Job Responsibility

Provide independent and confidential advocacy to children and young people under Local Authority care
Empower looked after children and young people to express their wishes and feelings in decisions that affect their lives
Ensure voices of children and young people are heard
Listen to children and young people to understand their feelings and wants
Support children and young people by promoting their understanding of outcomes and available options
Assist children and young people in making informed decisions
Ensure legal rights of children and young people are upheld and they are treated fairly
Attend decision-making meetings with the young person
Ensure others know how the young person is feeling and what they want
Provide impartial information to the young person

What we offer

Full training provided
Support in obtaining an Advocacy qualification

Parttime

Membership Service Advocate

As a Member Services Advocate, you will be a part of a team that transforms cust...

Location

Philippines , Cebu

Salary:

Not provided

Helpware

Expiration Date

Until further notice

Requirements

Associate Degree preferably in Healthcare
Minimum 3 years working in a fast paced high volume call center environment, retail customer service, preferably in healthcare or hospitality
Ability to multi-task effectively with strong attention to detail when documenting customers reasons for calling
Excellent written communication skills
Excellent problem-solving abilities - Must love customer service with excellent listening skills, demonstrate empathy and the ability to educate customers
Ability to de-escalate matters in a calm and professional manner
Comfortable with technology and navigating numerous systems simultaneously
Unwavering dedication to serving a customer that has complex needs
Requires strong technical skills with Microsoft Office (Excel, word, and Outlook)
Must have an energetic phone presence - professional etiquette over the phone, through written and face to face communication

Job Responsibility

Update account information such as billing options and changes of address or phone numbers
Research premium billing discrepancies and prescription claims processed
Educate beneficiaries on how the plan works, including benefits, cost sharing, and levels of coverage
Submit mail requests for beneficiaries such as ID cards and formularies
Look up medicines on the formulary to verify if they are covered, the tier and copay level, and if a drug is not covered, provide an explanation as to why
Displays positive demeanor, technical accuracy, and conformity to company policies
Understands CMS Guidance and ensures applicable Exhibits are being mailed per CMS Guidance
Ensure HIPAA regulations are maintained within the immediate environment
Responsible for concise and detailed notations as it pertains to member records
Handles outbound calls for purposes of validating information

Fulltime

Independent Domestic Violence Advocate

As an Independent Domestic Violence Advocate you will: Implement effective ways ...

Location

United Kingdom , London

Salary:

30552.00 - 31383.00 GBP / Year

Victim Support

Expiration Date

Until further notice

Requirements

knowledge of help-seeking barriers and support needs of victims of domestic abuse (in heterosexual or same-sex relationships)
a good understanding of domestic abuse including the impact of domestic abuse on victims and their children
to understand the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children
an understanding of safeguarding issues, and the legal responsibilities surrounding these issues
experience of direct service delivery to victims of domestic abuse or other vulnerable people
strong communication, negotiation and advocacy skills, both written and verbal when interacting with a range of agencies and individuals
understand and be committed to equal opportunities and diversity issues in policy and practice
strong crisis management skills and the ability to deal with stressful and difficult situations

Job Responsibility

Implement effective ways of working with victims and those supporting them to increase safety and reduce harm
Provide a high-quality, front-line service to victims of domestic abuse, delivering a premium service prioritised according to risk, primarily focusing on victim/survivors aged 16+
Work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse to keep safety central to all services for victims of domestic abuse

What we offer

Flexible Working Options: Including hybrid working
Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave
Birthday Leave: An extra day off for your birthday
Pension Plan: 5% employer contribution
Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments
Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts
Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance
Wellbeing Support: Employee assistance programme and wellbeing support
Inclusive Networks: Access to EDI networks and colleague cafes
Sustainable Travel: Cycle to work scheme and season ticket loans

Fulltime

Employment Tribunal Advocate

Location

United Kingdom , Birmingham; Exeter; Leeds; London; Manchester; Winchester

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience of advocacy in the employment tribunal
Good client handling skills
Ability to work well with other team members
Self-motivated and commercially minded
Good interpersonal skills
Ability to work effectively in teams

Job Responsibility

Representing clients in Employment Tribunal hearings
Working on contentious and non-contentious matters
General employment advisory work
Drafting in relation to discrimination, whistleblowing, reorganisation and redundancy issues
Applying legislation to routine employment law scenarios

Fulltime

Customer Advocate

We’re looking for an Associate Customer Advocate for our office in Sheffield. Yo...

Location

United Kingdom , Sheffield

Salary:

Not provided

Aptean

Expiration Date

Until further notice

Requirements

1+ years of experience in customer success, renewals, or finance operations, preferably within a SaaS or software company
Strong communication and negotiation skills
ability to manage business and finance-level conversations
Interest in working alongside AI and automation to drive efficiency and scalability
High attention to detail, accountability for results, and comfort with process ownership

Job Responsibility

Serve as the primary point of contact for assigned customers throughout the renewal lifecycle
Conduct renewal conversations with business and financial contacts, ensuring alignment on value and outcomes
Prepare renewal contracts and order forms, ensuring accuracy in pricing, uplift, and co-terminations
Frame the customer’s value story and address barriers to renewal through proactive, data-informed communication
Coordinate with Finance, Legal, and Operations as needed to resolve system or billing issues
Oversee invoicing, payment follow-up, and resolution of any open accounts
Manage asset accuracy, billing corrections, and record-keeping for renewal and payment history
Identify on-premises customers who may benefit from SaaS migration and partner with Account Managers on that motion
Consult Salesforce, support case history, payment history, and customer temperament before initiating any renewal
Use AI assistants and digital tools to automate administrative tasks, identify risk signals, and deliver insights that improve customer experience

What we offer

Opportunity to grow within a global software company, which promotes work-life balance
pension scheme
life assurance
private medical care
income protection scheme
hybrid working model (4 days in the office, 1 day from home)

Fulltime

Customer Care Advocate

We are looking for a Customer Care Advocate to join a contract opportunity with ...

Location

United States , Milwaukee

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 2 years of experience in customer service, customer support, or a related customer-facing role
Background in call center support, including handling inbound customer inquiries with professionalism and efficiency
Experience with order entry and managing routine order or account-related transactions accurately
Strong verbal and written communication skills, with the ability to work effectively across cross-functional teams
Demonstrated attention to detail, time management, and the ability to stay organized in a process-driven environment
Problem-solving skills with the ability to address customer concerns and follow through on resolution steps
Comfortable adapting to changing priorities while maintaining a dependable, team-focused work style

Job Responsibility

Build a strong understanding of assigned customer accounts, including purchasing patterns, product usage, key contacts, and account priorities to provide informed day-to-day support
Partner closely with sales, engineering, and other internal teams to gather relevant account details and respond effectively to customer questions and requests
Resolve service-related issues such as complaints, returns, shipment follow-up, credits, and order adjustments in a timely manner while maintaining a positive customer experience
Monitor open quotes and active orders to stay informed on timelines, status updates, and customer commitments
Stay up to date on product updates, account changes, and representative assignments to ensure accurate communication and service execution
Maintain organized reference materials and contribute ideas that improve team workflows, consistency, and overall service processes
Work collaboratively with departments such as engineering, marketing, quality, planning, product support, and shipping to address application questions and order-related needs
Provide transactional customer support, including order entry, inbound call handling, status updates, and basic issue resolution during periods of increased demand or operational transition support
Contribute to a team-oriented environment by assisting coworkers with shared workload priorities when needed

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Customer Care Advocate

We are looking for a Customer Care Advocate to join a growing team within the se...

Location

United States , Milwaukee

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 2 years of experience in customer service, customer support, or a related service-oriented role
Background in call center support, including handling inbound customer inquiries with attention to detail and in a timely manner
Experience with order entry, order tracking, and communicating status updates to customers
Ability to manage both incoming and outgoing customer communication with clarity and professionalism
Strong organizational skills with close attention to detail and the ability to follow established processes consistently
Effective problem-solving skills and the ability to coordinate with multiple departments to resolve customer issues
Comfortable working in a collaborative team environment and adapting to changing business needs
Strong written and verbal communication skills with a dependable work ethic and good time management

Job Responsibility

Build a strong understanding of assigned customers, including their products, purchasing patterns, key contacts, and account priorities to provide informed day-to-day support
Partner closely with sales, engineering, and other internal stakeholders to gather customer-related information and ensure service requests are handled accurately
Respond promptly to customer issues involving complaints, returns, credits, shipment questions, and order concerns, working toward effective and thorough resolution
Monitor quotes and order activity to stay aware of timelines, status changes, and commitments that may affect customer expectations
Stay informed on product updates, account assignments, and other changes that influence customer communication and service delivery
Maintain organized reference materials and contribute ideas that improve team procedures, workflow consistency, and service quality
Work cross-functionally with departments such as marketing, quality, planning, product support, and shipping to address inquiries and support customer applications
Assist with transactional customer service needs, including order entry, status updates, inbound call handling, and basic issue resolution during periods of high demand or transition support
Contribute to a team-focused environment by helping coworkers balance workload and ensuring customer needs continue to be met efficiently

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

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