This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
We're a team at Confluent Solutions Engineering that supports both the broader Confluent Solutions Engineering community and Confluent customers throughout their journey. Our mission is to amplify the capabilities of Solutions Engineering teams through outstanding service delivery and technical prowess, playing a pivotal role in the entire customer engagement lifecycle.
Job Responsibility:
Technical advisor to Confluent customers as you undertake technical design and development of their end-to-end solution, be conversant with the current state and future roadmap of Kafka in open source, and be able to identify known issues and inform them of upcoming fixes or workarounds
Deep Expertise Development: Cultivate an in-depth understanding of Confluent’s technologies and the intricacies of building streaming applications in order to resolve complex customer issues
POC/Pilot Solutions: Aid customers in overcoming technical challenges during use case deployment and where appropriate partner with Confluent Stakeholders(Engineering, Product, Support) to eliminate the technical roadblocks
Technical Demos and Workshops: Collaborate with Confluent's Account Executives (AEs) to craft and deliver solution-oriented demos and workshops that go beyond the standard to drive expansion use cases
Customer Engagement: Offer technical assistance in driving customer consumption through monthly customer health reports, Quarterly Business Reviews, and Quarterly Technical Reviews
Knowledge Sharing, Workshops, and Training: Leading the effort with cross-functional teams, including Field Marketing, Partner Solutions by conducting training sessions and workshops/webinars for customers, partners, prospects, and internal teams to educate them on Confluent's platform/cloud, features, and best practices
Technical Artifact Creation and Maintenance: Architect, build, and maintain reusable artifacts, including tools, prototypes, demos, workshops, and architecture blueprints
Act a technical evangelist - Driving technical upskilling in the team, socializing new product/feature awareness, lead tech initiatives, partner with cross-functional teams within Confluent to identify synergies and collaborate to maximize customer impact
Global Presence through Rotational Coverage: Efficiently cover diverse time zones with rotational cycles: 8 AM - 5 PM for APAC, 2 PM - 11 PM for EMEA, and 6 PM - 3 AM for the Americas
Requirements:
4-7 years of experience in Solutions Engineering, Software Development, Data Engineering, Data Architect, Cloud Architect or similar roles
Strong hands-on knowledge in building solutions with Apache Kafka & Flink
Experience with cloud architecture, onprem architecture
Experience with distributed systems, infrastructure software like databases, message queues, Kubernetes, serverless and/or Big Data products, developing ETL applications
Experience of working with Infrastructure as a Service (IaaS), Platform as a Service (PaaS) and/or Software as a Service (SaaS)
Experience with software development tools, configuration management, infrastructure automation, and CI/CD tooling(e.g., Terraform, Ansible) is a plus
Development language agnostic, and proficiency on Java or, Python or SQL
Exceptional presentation and communications capabilities. Confidence presenting to a highly skilled and experienced audience, including enterprise architects and C-level executives
Clear, consistent demonstration of self-starter behavior and a desire to tackle hard technical problems
Bachelor’s level degree in Computer Science or relevant experience
Nice to have:
Knowledge about building and operating large-scale massively parallel systems
Development or operations experience in a cloud-based environment
Experience with DevOps culture and Agile software development
AWS Solutions Architect Associate or equivalent in other cloud providers and Confluent Certifications