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Advisory Principal

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Atlassian

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Location:
United States , New York

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Category:
Consulting

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Contract Type:
Employment contract

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Salary:

149300.00 - 239800.00 USD / Year
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Job Description:

We are looking for an Advisory Principal to join our globally-distributed Advisory Services Delivery team. You will provide expert guidance for Atlassian enterprise customers, deliver solutions, and influence the adoption of Atlassian tools and technologies. This role requires strong technical expertise, consulting experience, and client relationship-building skills.

Job Responsibility:

  • Partner with customer, channel, and internal teams to solve Atlassian Platform challenges and achieve their business goals using Atlassian Solutions
  • Build relationships with senior customer leadership to understand their business, goals, and strategy to help support Atlassian's engagement roadmap
  • Reach into all parts of Atlassian to influence and facilitate a deeper level of engagement with our largest enterprise customers
  • Lead complex projects and drive global initiatives, providing strategic guidance within the business, and mentor team members
  • Create globally-applicable solution content to support customer goals and outcomes
  • Cultivate deep industry expertise, staying up-to-date with evolving practices that support different types of teams
  • Collaborate with Advisory peers and other internal and external partner teams to support the customer
  • Discover, experiment, and own the rollout of new practices across the organization for solution delivery
  • Design proof-of-concept solutions using Atlassian Intelligence and Rovo for Enterprise customers
  • Up-level the wider Success organization on the use of AI to drive productivity for Atlassian customers.

Requirements:

  • 10+ years of experience within SaaS companies
  • 8+ years of Enterprise customer-facing consulting or success roles
  • Experience with Atlassian Cloud ecosystem including tools like Jira, Confluence, Guard, Loom, and Rovo
  • Demonstrated expertise in SaaS and Atlassian Cloud, integration methods, and security considerations
  • Deep technical expertise with at least one of the Atlassian System of Work Solutions and conversationally fluent in each of the others
  • Expertise in business opportunity discovery with experience identifying business challenges and prescribing solutions to realize value
  • Experience moving between technical practices and guiding customers on applying Atlassian Solutions
  • Change Management, Transformation, and solution rollout/adoption experience with Enterprise SaaS solutions
  • Experience working with Fortune 500 enterprise customers in a consulting or technical expert capacity
  • Specific and deep experience in one or more of: Finance, Healthcare, Automotive, Public Sector, Technology, Communications, and Manufacturing industries
  • Experience with Large Language Models (LLM) for Generative Content, Prompt Engineering, and/or chat-mediated interactions
  • Proficient in Node.js, with experience in building production-ready APIs and microservices
  • Experience with Atlassian Forge preferred
  • Hands-on experience with modern software development tools and practices
  • Technical background in engineering, computer science, or MIS a plus.

Nice to have:

  • Experience with Atlassian Forge
  • Technical background in engineering, computer science, or MIS.
What we offer:
  • Health coverage
  • Paid volunteer days
  • Wellness resources
  • Other perks and benefits.

Additional Information:

Job Posted:
March 19, 2025

Employment Type:
Fulltime
Work Type:
Remote work
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