Advisory Customer Solutions Consultant Job at Confluent

Solution Consultant - ITSM

The Atlassian Advisory Services team is a globally distributed team of Atlassian...

Location

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

2+ years of experience in an external customer-facing consulting role
Demonstrated expertise in ITSM
Experience with popular best-in-breed products in the ITSM space and Atlassian ecosystem
Background in IT operations roles, including request, asset, incident, problem, change, and knowledge management
Experience identifying, testing, deploying, and/or integrating best-in-breed ITSM tooling

Job Responsibility

Collaborate with your peers in Advisory Services to align on strategic outcomes
Partner with customers to help solve their business challenges and achieve their internal goals through Atlassian products
Identify and promote opportunities for service and product expansion within a client’s organization
Cultivate deep industry and solution expertise, staying up-to-date with evolving best practices
Create technical solution content and prescriptive guidance to support customer goals
Partner with non-customer-facing teams across Atlassian to advocate for customer needs
Spend up to 30% of your time traveling domestically, and in some cases internationally, for both internal and customer-facing events

What we offer

Health and wellbeing resources
Paid volunteer days
Accommodations or adjustments at any stage of the recruitment process

Fulltime

Senior Solution Consultant, Teamwork Foundations

We're hiring a Solution Consultant with a Teamwork Foundations focus to join our...

Location

Salary:

130500.00 - 204450.00 USD / Year

Atlassian

Expiration Date

Until further notice

Requirements

6-8 years of experience within SaaS companies
5+ years of experience in customer-facing roles where you’ve engaged with and influenced customer stakeholders that range from technical administrators to executive leadership
Demonstrated expertise in Teamwork Foundations, including: Experience driving effective team communication and project management with collaboration tools using foundational tools in Atlassian’s Teamwork Collection – Jira, Confluence, Loom, and Rovo
Experience with popular best-in-breed products in the Teamwork / Collaboration space and Atlassian ecosystem that support enterprise-wide collaboration
Proven ability to implement and optimize teamwork methodologies and tools that align with organizational goals, and enhance team productivity and cohesion
Demonstrated capacity for writing goals, identifying strategies and uncovering metrics within complex organizations
You're fluent in English

Job Responsibility

Collaborate with your peers in Advisory Services to align on strategic outcomes that deliver exceptional service to our customers
Partner with customers to help solve their business challenges and achieve their internal goals through Atlassian products, practices, and solutions
Identify and promote opportunities for service and product expansion within a client’s organization
Cultivate deep industry and solution expertise, staying up-to-date with evolving best practices that support different types of teams
Create technical solution content and prescriptive guidance to support customer goals and outcomes in one or more Atlassian solution areas
Partner with non-customer-facing teams across Atlassian to advocate for customer needs and innovative solutions that address their business drivers
Spend up to 30% of your time traveling domestically, and in some cases internationally, for both internal and customer-facing events

What we offer

ample time off
an annual education budget
paid volunteer days
health and wellbeing resources
benefits
bonuses
commissions
equity

Fulltime

Solutions Consultant

If you're passionate about staying ahead of the curve in cybersecurity and thriv...

Location

Japan , Tokyo

Salary:

Not provided

Palo Alto Networks

Expiration Date

Until further notice

Requirements

Experience as a pre-sales SE is required
Experience in pre-sales proposal activities (customer analysis, problem setting, solution proposal)
Deep understanding and experience of customer network environments and security measures
Network design experience (LAN/WAN, BGP, OSPF, etc. routing)
Security solution experience (cybersecurity, internal security, cloud security, etc.)
Logical thinking and communication skills
Problem-solving ability
Japanese language ability (fluent or native level, Japanese Language Proficiency Test Level 1)
English language ability (reading and writing level)
Experience making proposals to global companies

Job Responsibility

Present the technical benefits of our security products to existing and prospective customers, provide persuasive product demos, and provide solutions to technical questions
Provide consulting and best practice guidance, including high-level design support for design, implementation, and platform migration for key user accounts
Provide design test support for customer PoC verification, and verification support
Provide technical advisory and lead the solution process for customer issues
Responsible for new development and account management for the top 50 Japanese companies in the financial industry and the media and retail distribution services industry among major enterprise companies in Japan
Responsible for the retail, distribution services, and media industries
Make comprehensive proposals to solve customer problems
As a technical advisor, build trusting relationships with customers and support sales activities
Play the role of a pre-sales engineer and account SE who understands our wide product portfolio and combines them to propose optimal solutions

What we offer

FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees
Mental and financial health resources
Personalized learning opportunities
Strong career growth
Collaboration with top talent
Mission-driven environment

Fulltime

Senior Solution Consultant - Cloud Platform

Location

United States

Salary:

130500.00 - 204450.00 USD / Year

Atlassian

Expiration Date

Until further notice

Requirements

6-8 years of experience within SaaS companies
Demonstrated expertise in our Cloud Platform
Experience administering Atlassian Cloud ecosystems, including applications like Guard, Jira Software, Jira Service Management, Confluence, Focus, Rovo, etc
Background in SaaS based-architectures, integration methods, and associated security considerations
Experience performing Atlassian’s Cloud migration process at varying customer scales, and expertise in associated migration utilities, and hybrid SaaS and on-premise deployment models
5+ years of experience in customer-facing roles where you’ve engaged with and influenced customer stakeholders that range from technical administrators to executive leadership
You're fluent in English

Job Responsibility

Collaborate with your peers in Advisory Services to align on strategic outcomes that deliver exceptional service to our customers
Partner with customers to help solve their business challenges and achieve their internal goals through Atlassian products, practices, and solutions
Identify and promote opportunities for service and product expansion within a client’s organization
Cultivate deep industry and solution expertise, staying up-to-date with evolving best practices that support different types of teams
Lead complex customer engagements using a System of Work approach, drawing upon your expertise in two or more Atlassian solution areas
Drive global internal initiatives that positively influence our Advisory Services business and partner organizations across Atlassian
Delegate effectively to the Solution Consultants on your team, while maintaining ownership of client outcomes
Develop comprehensive and innovative technical solution content, and provide tailored enablement that enhances our team’s ability to drive customer success and meaningful outcomes
Reach into all parts of Atlassian to influence and facilitate a deeper level of engagement, advocacy, and innovation for our largest enterprise customers
Spend up to 30% of your time traveling domestically, and in some cases internationally, for both internal and customer-facing events

What we offer

health and wellbeing resources
paid volunteer days

Fulltime

Advisory Principal

We are looking for an Advisory Principal to join our globally-distributed Adviso...

Location

United States , New York

Salary:

149300.00 - 239800.00 USD / Year

Atlassian

Expiration Date

Until further notice

Requirements

10+ years of experience within SaaS companies
8+ years of Enterprise customer-facing consulting or success roles
Experience with Atlassian Cloud ecosystem including tools like Jira, Confluence, Guard, Loom, and Rovo
Demonstrated expertise in SaaS and Atlassian Cloud, integration methods, and security considerations
Deep technical expertise with at least one of the Atlassian System of Work Solutions and conversationally fluent in each of the others
Expertise in business opportunity discovery with experience identifying business challenges and prescribing solutions to realize value
Experience moving between technical practices and guiding customers on applying Atlassian Solutions
Change Management, Transformation, and solution rollout/adoption experience with Enterprise SaaS solutions
Experience working with Fortune 500 enterprise customers in a consulting or technical expert capacity
Specific and deep experience in one or more of: Finance, Healthcare, Automotive, Public Sector, Technology, Communications, and Manufacturing industries

Job Responsibility

Partner with customer, channel, and internal teams to solve Atlassian Platform challenges and achieve their business goals using Atlassian Solutions
Build relationships with senior customer leadership to understand their business, goals, and strategy to help support Atlassian's engagement roadmap
Reach into all parts of Atlassian to influence and facilitate a deeper level of engagement with our largest enterprise customers
Lead complex projects and drive global initiatives, providing strategic guidance within the business, and mentor team members
Create globally-applicable solution content to support customer goals and outcomes
Cultivate deep industry expertise, staying up-to-date with evolving practices that support different types of teams
Collaborate with Advisory peers and other internal and external partner teams to support the customer
Discover, experiment, and own the rollout of new practices across the organization for solution delivery
Design proof-of-concept solutions using Atlassian Intelligence and Rovo for Enterprise customers
Up-level the wider Success organization on the use of AI to drive productivity for Atlassian customers.

What we offer

Health coverage
Paid volunteer days
Wellness resources
Other perks and benefits.

Fulltime

Bilingual Business Consultant

As a Business Consultant, you will play a critical role in helping enterprise cl...

Location

Spain , Madrid

Salary:

Not provided

Quantum Metric

Expiration Date

Until further notice

Requirements

Language Requirements: be fluent in both English and Spanish, with the ability to effectively support and communicate with customers in both languages
Experience & Background: 2+ years of professional experience in digital analytics, digital product management, digital consulting, or a related field, with a proven ability to transform data into business impact
Analytical Expertise: Demonstrated ability to work with large, complex, quantitative datasets to uncover actionable insights and deliver data-driven recommendations. Thrives on solving ambiguous, high-impact business challenges
Self-Starter Mentality: Highly motivated and proactive, with a track record of thriving in fast-paced, high-pressure environments while maintaining composure and focus
Client-Facing Leadership: Comfortable serving as a subject matter expert in customer engagements, interfacing directly with customers, with strong consulting and advisory skills that build trust at the executive level
Communication Excellence: Exceptional verbal and written communication abilities, with polished presentation skills and the confidence to train and engage large audiences of 50+ participants
Organization & Adaptability: Strong time management and prioritization skills, capable of balancing multiple client needs simultaneously and adapting quickly to shifting priorities
Travel: Spend up to 10% of the time visiting customers to provide onsite enablement at their local offices
Hours: The role requires working hours that align with the USA Central Time zone to effectively collaborate with core teams and stakeholders

Job Responsibility

Drive Strategic Customer Outcomes: Take complete ownership of a book of business consisting of large, enterprise accounts, operating as the primary advisor on activation and business value to help customers achieve their digital goals. Consistently achieves internal retention and renewal targets that demonstrate customer mission criticality
Deliver Successful Activation: Design and deliver use case–based training curriculum across all enterprise functions, enabling organizations to solve their most pertinent digital challenges and to operationalize Quantum Metric at scale. Build and facilitate advanced sessions, onsite workshops, executive briefings, integration into customer workflows, and tailored strategies that drive adoption with minimal peer or leadership input. Create best in class monitoring solutions for customers to keep a pulse on their digital experiences via dashboards, reports, and alerting
Surface Actionable Insights: Go beyond defect detection to identify innovative, high-value opportunities for digital optimization across both digital and omni-channels experiences, tailored to each customer’s strategic priorities. Provide data-driven recommendations that inform both customer decision-making and overall digital strategy. Demonstrate significant contributions to your customers as measured by improvement of individual digital key performance indicators vs. goals. Periodically share customer wins and successes broadly across the vertical and organization as a whole to foster knowledge sharing
Lead with Product Expertise: Establish and maintain advanced-level mastery of the Quantum Metric platform, understanding how to derive value from each feature and how to translate each into solving customer business questions. Ability to live problem solve with customers without pre-investigation to quickly reach solutions. Swiftly adopt applications of new technologies to enable customers on application to their business to derive value
Deliver Thought Leadership: Provide thought leadership on industry best practices, guiding peers and customers alike on how to maximize value from the platform. Displays avid problem solving skills related to both customer digital challenges and customer activation strategy
Elevate the Team: Frequently sharing expertise in team forums. Regularly assist peers by knowledge sharing & answering questions over Slack to provide additional support on customer engagements when needed, modeling best-in-class consulting practices
Proactively Mitigate Risk Across Accounts: Anticipate renewal risks and proactively monitor customer engagement tied to adoption and value to surface concerns early and often. Design and execute action plans to remediate deficiencies with some input from leadership

What we offer

One time Home-Office Stipend - upon hire
Monthly Business Expense Stipend
Stock Options
Company-Wide Unlimited Paid Time Off policy (In addition to statutory vacation entitlement)
Flexible Schedules
Work From Home
MacBook and awesome swag delivered to your door
RECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)
QM-funded Restaurant Vouchers
Private Medical Insurance - 100% Employer Paid, Cover for employees and family, Includes routine dental care

Fulltime

Bilingual Business Consultant

As a Business Consultant, you will play a critical role in helping enterprise cl...

Location

United States

Salary:

90000.00 - 120000.00 USD / Year

Quantum Metric

Expiration Date

Until further notice

Requirements

Language Requirements: be fluent in both English and Spanish, with the ability to effectively support and communicate with customers in both languages
Experience & Background: 2+ years of professional experience in digital analytics, digital product management, digital consulting, or a related field, with a proven ability to transform data into business impact
Analytical Expertise: Demonstrated ability to work with large, complex, quantitative datasets to uncover actionable insights and deliver data-driven recommendations. Thrives on solving ambiguous, high-impact business challenges
Self-Starter Mentality: Highly motivated and proactive, with a track record of thriving in fast-paced, high-pressure environments while maintaining composure and focus
Client-Facing Leadership: Comfortable serving as a subject matter expert in customer engagements, interfacing directly with customers, with strong consulting and advisory skills that build trust at the executive level
Communication Excellence: Exceptional verbal and written communication abilities, with polished presentation skills and the confidence to train and engage large audiences of 50+ participants
Organization & Adaptability: Strong time management and prioritization skills, capable of balancing multiple client needs simultaneously and adapting quickly to shifting priorities
Travel: Spend up to 10% of the time visiting customers to provide onsite enablement at their local offices
Hours: The role requires working hours that align with the USA Central Time zone to effectively collaborate with core teams and stakeholders

Job Responsibility

Drive Strategic Customer Outcomes: Take complete ownership of a book of business consisting of large, enterprise accounts, operating as the primary advisor on activation and business value to help customers achieve their digital goals. Consistently achieves internal retention and renewal targets that demonstrate customer mission criticality
Deliver Successful Activation: Design and deliver use case–based training curriculum across all enterprise functions, enabling organizations to solve their most pertinent digital challenges and to operationalize Quantum Metric at scale. Build and facilitate advanced sessions, onsite workshops, executive briefings, integration into customer workflows, and tailored strategies that drive adoption with minimal peer or leadership input. Create best in class monitoring solutions for customers to keep a pulse on their digital experiences via dashboards, reports, and alerting
Surface Actionable Insights: Go beyond defect detection to identify innovative, high-value opportunities for digital optimization across both digital and omni-channels experiences, tailored to each customer’s strategic priorities. Provide data-driven recommendations that inform both customer decision-making and overall digital strategy. Demonstrate significant contributions to your customers as measured by improvement of individual digital key performance indicators vs. goals. Periodically share customer wins and successes broadly across the vertical and organization as a whole to foster knowledge sharing
Lead with Product Expertise: Establish and maintain advanced-level mastery of the Quantum Metric platform, understanding how to derive value from each feature and how to translate each into solving customer business questions. Ability to live problem solve with customers without pre-investigation to quickly reach solutions. Swiftly adopt applications of new technologies to enable customers on application to their business to derive value
Deliver Thought Leadership: Provide thought leadership on industry best practices, guiding peers and customers alike on how to maximize value from the platform. Displays avid problem solving skills related to both customer digital challenges and customer activation strategy
Elevate the Team: Frequently sharing expertise in team forums. Regularly assist peers by knowledge sharing & answering questions over Slack to provide additional support on customer engagements when needed, modeling best-in-class consulting practices
Proactively Mitigate Risk Across Accounts: Anticipate renewal risks and proactively monitor customer engagement tied to adoption and value to surface concerns early and often. Design and execute action plans to remediate deficiencies with some input from leadership

What we offer

Medical, Dental, Vision Insurance (99% Medical base plan paid by the Company)
FSA, DCFSA, and HSA accounts
Employee Assistance Programs (EAP)
Telehealth options
Voluntary Life & AD&D, STD, LTD, Critical Illness and Accident
Healthy Rewards – Discount Programs
Discounts on Pet Insurance
401k (with employer match) and Options / Equity
13 company holidays
Unlimited Paid Time Off

Fulltime

Principal Presales Architect

This job involves leading the design and development of innovative solutions, ma...

Location

India , Gurgaon

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Advanced degree in technology or related field preferred, or equivalent technical qualifications
12+ years of technical experience in IT with a focus on technical consulting and solution selling
2+ industry standard relevant technology certifications or equivalent experience expected
Enterprise architecture frameworks and project management methodologies and certifications are helpful, but not required
Unique mastery and experience leading solution configurations and overall architecture design and creating, managing, and positioning demos and proofs-of-concept (POC) to meet customer requirements
Unique mastery of the company portfolio of products, software, services, solution domain specialization, and adjacent solution domain(s), showing how they can be combined to address customer needs, and how the workload solution can be adapted for strategic customer and industry solutions
Unique mastery with expertise and deep working knowledge with the as-a-service (aaS) business model, business value, and complete ecosystem and how that drives aaS strategic goals within one or more domains
Expert ability to collaborate cross-functionally and across HPE to generate new revenue through increased subscription consumption and other aaS models
Mastery of executive-level written, verbal and nonverbal communication skills, including active listening and storytelling, with ability to communicate in English and applicable local languages as need to perform job requirements
Demonstrates unique mastery of discussion and persuasion skills used to support company point-of-view, while respectfully questioning and challenging proposed solutions

Job Responsibility

Demonstrates unique mastery within the company in one or more solution domains as well as the customer's technical and business environment
Orchestrates the design of complex proposals to deliver and communicate tangible business value to customers
Mitigates risk to the company by managing both customer and company stakeholder expectations
Provides input to all global business units to address key end-customer IT trends, requirements, gaps, or unmet needs
Communicates HPE’s end solution value propositions in the language of the customer and demonstrates how the proposition aligns to business outcomes and customer needs
Contributes to the industry for one or more domains with an active presence at conferences (content support/presentations, demos, booth support), social media, business events, etc.
Drives collaboration among internal account teams, sets direction, provides guidance, and engages the full portfolio of partners to build effective solution strategies aligned to customer's technical and business challenges
Successfully transfers knowledge to external partners to deliver an effective solution to the customer
Actively participates in sales forecast meetings and provides feedback to accelerate the sales lifecycle
Engages with and builds consultative presence and advisory influence with VPs, CxO, and line-of-business (LOB) management and customer thought leaders.

What we offer

Health & wellbeing benefits
Personal & professional development programs
Unconditional inclusion culture.

Fulltime

Advisory Customer Solutions Consultant

Confluent

Location:
India

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 29, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Advisory Customer Solutions Consultant

Solution Consultant - ITSM

Senior Solution Consultant, Teamwork Foundations

Solutions Consultant

Senior Solution Consultant - Cloud Platform

Advisory Principal

Bilingual Business Consultant

Bilingual Business Consultant

Principal Presales Architect

Advisory Customer Solutions Consultant

Confluent

Location:India

Category:IT - Software Development

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:January 29, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Advisory Customer Solutions Consultant

Solution Consultant - ITSM

Senior Solution Consultant, Teamwork Foundations

Solutions Consultant

Senior Solution Consultant - Cloud Platform

Advisory Principal

Bilingual Business Consultant

Bilingual Business Consultant

Principal Presales Architect

Location:
India

Category:
IT - Software Development

Contract Type:
Not provided

Job Posted:
January 29, 2026