Advisory Customer Solutions Consultant Job at Confluent

Senior Advisory Solutions Consultant

As a Senior Advisory Solutions Consultant, you are the technical lead during the...

Location

United Kingdom , London

Salary:

Not provided

Appian Corporation

Expiration Date

Until further notice

Requirements

Education: A Bachelor’s degree in Computer Science or a related technical field
Experience: 10+ years as a Solutions Consultant or Sales Engineer for enterprise software
Technical Background: You must have a background in hands-on technical work, such as previous experience as a Software Engineer or Technical Consultant
Sales Partnership: You view yourself as a partner to the sales team, taking equal responsibility for account planning and meeting revenue targets
Technical Knowledge: You can answer deep functional questions and are comfortable discussing production environments, including APIs, application servers, and databases
You must live in the UK and be eligible for UK Security Clearance

Job Responsibility

Work with Account Executives to meet sales goals across large enterprise accounts in the UK and Ireland
Manage all technical aspects of a sales campaign, from initial meetings to final presentations
Write and organize technical responses for RFPs and formal proposals
Build and present proof-of-concept applications that solve specific customer problems
Explain technical details and business benefits to executives and stakeholders
Represent Appian at industry events, conferences, and seminars
Build long-term relationships with technical staff at target accounts
Collaborate with internal teams to get the resources or information needed to close a deal

What we offer

Health coverage
Employee Assistance Program (EAP) with free mental health support
Life and disability insurance
Employee Stock Purchase Program (ESPP)
Retirement/pension plan
Wellness dollars
Tuition reimbursement
Family-forming benefits and more

Fulltime

Senior Customer Solutions Consultant

At Confluent, one of our core values is to Earn Our Customers’ Love. As a Senior...

Location

Spain , Barcelona

Salary:

65000.00 - 76400.00 EUR / Year

Confluent

Expiration Date

Until further notice

Requirements

Analytical skills – the ability to spot patterns, inconsistencies, and areas of opportunity
Strategic thinking – using multiple inputs to shape customer-focused insights and long-term planning
Communication mastery – Excellent presentation and communication skills, capable of explaining complex issues and solutions to a highly skilled and experienced audience. Delivering clear, structured, assertive messaging to various technical and business stakeholders
Learning agility – adapting quickly to new contexts and a strong interest in new technologies
Strong motivation and ambition to consistently grow and develop in a dynamic, high-growth environment
Proficiency in English – written and verbal

Job Responsibility

Be a Trusted Technical Partner for Customers: Build long-term relationships with enterprise customers, positioning yourself as their go-to technical advisor. Guide them on architectural best practices, integration patterns, and scalability strategies that maximise the value of the Confluent platform
Drive Customer Outcomes: Take ownership of customer success by ensuring their deployments' technical health and maturity. Anticipate challenges, proactively propose solutions, and influence technical decision-making to align with strategic business goals
Collaborate Across Teams with Impact: Partner closely with Sales, Customer Success, and Product to represent the customer’s voice. Translate technical insights into actionable recommendations and drive cross-functional alignment that accelerates customer adoption
Provide Analytical & Strategic Advisory: Analyse customer environments to uncover opportunities for optimisation, performance tuning, and advanced use cases (e.g., Flink, networking, disaster recovery). Shape customer roadmaps through data-driven recommendations and position Confluent as a trusted long-term partner

What we offer

Remote-First Work
Robust Insurance Benefits
Flexible Time Away
The Best Teammates
Experience Ambassadors
Open and Honest Culture
Well-Being and Growth
Offers Equity
Offers Commission

Fulltime

Vice President, Customer Solutions

Accountable for leading the Supply Chain Advisory Organization team that develop...

Location

United States , Coppell

Salary:

164396.00 - 230802.00 USD / Year

Blue Yonder

Expiration Date

Until further notice

Requirements

Proven senior leadership experience managing teams with an understanding of what is needed to drive success across all industries with customer facing demos, proofs of concept, and/or pilot programs within the supply chain or enterprise software sector
Strong strategic thinker with the ability to translate vision into executable plans and measurable outcomes
Exceptional communication skills, with the ability to convey complex product value propositions convincingly to executive audiences
Customer-focused approach, with a track record of building long-term industry and client relationships
Ability to thrive and make critical business decisions in a fast-paced, innovative environment, managing multiple priorities and driving scalable frameworks
Demonstrated ability to recruit, develop, and retain high-performing teams
Experience collaborating cross-functionally with Sales, Product, Marketing, and Customer Success to drive cohesive go-to-market strategies
Deep knowledge of supply chain technologies, industry trends, and competitive landscape
Analytical mindset with a focus on data-driven decision making and continuous improvement
Understanding of global delivery models (e.g., follow-the-sun)

Job Responsibility

Lead and manage the Supply Chain Advisory Organization team responsible for developing, delivering, and continuously improving demos, proofs of concept, and customer pilots
Define, communicate, and drive the strategic vision for Custom Demos, POCs, and Pilots, ensuring alignment with sales consulting and broader company objectives
Develop and mentor a world-class team skilled in qualifying opportunities and executing high-impact demos and pilots that clearly articulate Blue Yonder’s product value and ROI
Collaborate closely with Sales, Product Management, Marketing, and other internal stakeholders to ensure messaging, demos, and competitive intelligence are aligned and compelling
Build and maintain strong, long-term relationships with customers, prospects, and industry leaders to cultivate ongoing business opportunities and drive customer success
Regularly engage with customers and prospects to understand their evolving needs and effectively communicate Blue Yonder’s solution benefits and strategic value
Monitor, analyze, and report key performance metrics, wins, and losses, leveraging insights to refine strategies and team performance
Lead competitive intelligence efforts, ensuring the team is informed and equipped to address market challenges within the sales cycle
Drive innovation in the POC framework, ensuring scalability, quality, and consistency in all demos and pilots delivered
Own recruitment, engagement, motivation, and retention of top talent to build a resilient and scalable team

What we offer

Comprehensive Medical, Dental and Vision
401K with Matching
Flexible Time Off
Corporate Fitness Program
A variety of voluntary benefits such as
Legal Plans, Accident and Hospital Indemnity, Pet Insurance and much more

Fulltime

Servicenow advisory consultant

The ServiceNow Enterprise Architect role involves leading client engagements, as...

Location

United States , Remote

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

8-11 years of hands-on ServiceNow experience across multiple modules
Proven track record in advisory consulting and technical delivery
Strong understanding of ServiceNow architecture, scripting, workflows, and integrations
Experience in proposal writing, SOW creation, and client presentations
Demonstrated ability to lead client workshops and translate business processes into technical solutions
Mandatory certifications: CSA, CAD, CIS-(ITSM ITOM ITAM HAM/SAM DISCOVERY) [2 or more], and ITIL Foundation
Excellent communication and stakeholder engagement skills

Job Responsibility

Lead client engagements to assess current ServiceNow capabilities and define future-state process and platform strategies
Develop platform roadmaps aligned with business goals and technical priorities
Conduct business value assessments and recommend adoption strategies across ITSM, ITOM, ITAM
Design and implement governance models, KPIs, and process improvement frameworks
Facilitate client workshops to gather requirements, align stakeholders, and drive consensus on solution design and implementation plans
Apply deep business process knowledge to map client needs to ServiceNow capabilities and identify opportunities for automation and optimization
Configure and customize ServiceNow modules including Incident, Problem, Change, Knowledge, CMDB, Discovery, Service Mapping, Event Management, Hardware Asset Management, Software Asset Management
Perform health scans, technical debt analysis, and platform scalability assessments
Manage integrations with third-party tools (e.g., Qualys, Tenable, SCCM, JAMF)
Ensure platform conformance to best practices and licensing strategies

Fulltime

Financial Crime Advisory Consultant

The Financial Crime Advisory Consultant role involves leading advisory engagemen...

Location

Ireland , Dublin

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Experience working on an end-to-end Financial Crime implementation program (operating model, governance structure, process and technology delivery)
Experience working on Financial Crime (AML, Fraud, Global Sanctions) technology solutions like NetReveal, Detica, Fenergo and/or Hotscan
Business analysis skillset – ability to manage client workshops, process modeling, requirements gathering, stakeholder management
Financial services experience is a definite plus having worked in banking or similar organisations
A strong background in retail financial services advisory (preferably change management / regulatory projects experience) and a proven ability to quickly understand the business strategy and objectives
2.1 or higher in a related discipline from an academic institution
Masters a plus

Job Responsibility

Engage with business users, understand problem statement and agree scope of engagement
Interview product owners to understand as-is business processes and then develop customer-driven to-be processes
Support the Business by documenting process models and identify opportunities for improvement
Ability to map customer experience using tools like personas, customer journeys etc.
Gather and analyse statistical data from the business areas for supporting business case for change
Research and analyse best in class industry processes to support digitization & simplification of customer journeys
Support the Business in planning and designing digital strategies encouraging customer retention and customer loyalty
Bring in industry experience and thought leadership to advise on trends, future operating models and best in class journeys
Develop a deep understanding of the business context and marketplace that our business stakeholders are operating in
Employ process modelling techniques to capture requirements. Work hand-in-hand with the Product Owner and Development teams in order to deliver process improvements

Senior Workday Finance Consultant - Workday Advisory Services

The Workday Success Plans team works directly with customers through targeted mi...

Location

India , Pune

Salary:

Not provided

Workday

Expiration Date

Until further notice

Requirements

5+ years of consulting experience in change management or management consulting
5+ years of software consulting and deployment experience
2+ years functional expertise in core Financials
Certified in Workday FINS and other specialty such as Expenses, Procurement, Suppliers, Inventory, Strategic Sourcing etc.
Ability to certify in other Workday Financials functional areas and to deploy the solution
Capable of influencing, interacting and collaborating with senior executives, internally and externally
Capable of understanding complex, technical process issues and facilitate/influence decision making
Excellent verbal and written communication skills
Ability to distill complex concepts into compelling, relevant and understandable presentations is paramount
Ability to demonstrate Workday effectively (including value, benefits, etc.) as part of any enablement program

Job Responsibility

Conducting research to ensure understanding of customer questions and related Workday concepts
Delivering small scope consulting in response to customer requests
providing configuration guidance, demonstrations, considerations, tips & tricks
Troubleshooting product configuration to resolve or provide optimal product configuration to meet customer business requirements
Clearly and effectively communicating responses and value to customers
Creating and delivering customer presentations on how to use Workday features to achieve business goals (Accelerator Webinars)
Providing one-on-one consulting guidance to accelerate customer feature adoption (Feature Accelerator)
Reviewing customer tenants to identify adoption opportunities (Feature Adoption Tenant Reviews)
Completing and maintaining product expertise and Workday Certification(s) along with familiarity with Workday roadmap
Keeping up to date with industry practices and the ability to engage with our customers on those topics

Fulltime

Consultant, Health System Solutions

The Consultant role offers a unique opportunity for highly motivated, driven ind...

Location

United States

Salary:

124000.00 - 190850.00 USD / Year

Cencora

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Business, Economics, Healthcare Administration, Communications, Public Policy, or a related field
2–4 years of relevant work experience in management or strategy consulting, corporate strategy, or a similar analytical role
Demonstrated ability to take complex information and simplify it into crisp storylines and structured deliverables
Advanced proficiency in Microsoft Excel, PowerPoint, and other analytical tools (e.g., Power BI)
Strong analytical skills with comfort navigating qualitative and quantitative inputs, including experience developing financial models and business case analyses
Exceptional written and verbal communication skills with a proven ability to message up to senior leaders
High attention to detail, organizational skills, and the ability to manage multiple priorities in a fast-paced environment
Willingness to travel up to 50% and work extended hours as required

Job Responsibility

Partner with Cencora SMEs and client teams to drive forward high-quality consulting engagements
Develop high-impact presentations, reports, and dashboards that translate complex data into clear, actionable narratives
Address ambiguous problems using structured thinking, consulting frameworks, and hypothesis-driven approaches
Lead portions of client meetings and build trust through clear communication and results-driven insights
Create and refine executive messaging frameworks to communicate priorities, risks, opportunities, and recommendations effectively
Conduct quantitative and qualitative analysis to support business recommendations
Build financial models, operational frameworks, and tools to support strategic decision-making
Work across matrixed teams to gather information, synthesize perspectives, and ensure consistency in messaging
Support cross-functional teams in preparing for executive meetings, reviews, and strategic checkpoints
Contribute to the design, planning, and execution of major initiatives, such as customer segmentation, operational readiness, and strategy refresh cycles

What we offer

medical
dental
vision care
comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness
support for working families which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave
variety of training programs
professional development resources
opportunities to participate in mentorship programs
employee resource groups
volunteer activities

Fulltime

Principal Consultant, Zero Trust Advisory, Proactive Services (Unit 42)

In this client-facing role, the Principal Consultant will lead complex Zero Trus...

Location

Canada , Toronto

Salary:

151000.00 - 208000.00 USD / Year

Palo Alto Networks Italia

Expiration Date

Until further notice

Requirements

6+ years leading high-stakes cybersecurity advisory and risk management engagements for enterprise clients
Former professional services and consulting experience required
3+ years of consulting experience architecting and deploying Zero Trust, SASE, or Identity-centric security models for large, multinational organizations
Strong track record in strengthening existing and developing net-new client relationships
Lead enterprise Zero Trust advisory engagements, translating business risk into actionable architectures aligned with NIST SP 800-207, NIST NCCoE Zero Trust use cases, and CISA Zero Trust Maturity Model
Design and deliver end-to-end Zero Trust architectures across IAM, network, endpoint, cloud, application, and security operations domains for large, complex enterprises
Perform enterprise security and architecture assessments to identify gaps, dependencies, and maturity levels, producing clear roadmaps toward an optimized Zero Trust posture
Serve as a trusted advisor to C-suite executives, board members, and senior leadership, while also engaging deeply with engineers, architects, and security operations teams
Create high-quality client-ready deliverables including reference architectures, target-state designs, migration roadmaps, executive presentations, and technical runbooks
Demonstrate solution architecture leadership, maintaining technical vision from strategy through detailed design and implementation

Job Responsibility

Drive high-value, billable Zero Trust transformation engagements that convert complex security challenges into resilient architectural outcomes
Simultaneously deliver elite advisory services to our clients and assist in scaling Unit 42’s Zero Trust practice through technical innovation and business development
Assess enterprise architectures to expose hidden zones of implicit trust and high-risk lateral movement paths
Analyze enterprise telemetry and policy logs to identify visibility gaps across identity, device, and network layers
Execute Zero Trust risk assessments grounded in best practices such as NIST SP 800-207, the CISA ZT Maturity Model, and MITRE ATT&CK to quantify architectural vulnerabilities
Devise strategic security transformation recommendations and solutions, to include Unit 42 services and Palo Alto Networks technology, to assist customers in reducing risks
Design risk-based control sets that prioritize identity-centric protection and least-privilege access
Audit the technical integration of SASE, Identity, EDR/XDR, and Cloud Security to ensure they function as a unified, automated fabric rather than a collection of disconnected silos
Develop ZT Roadmaps that provide clients with a realistic, phased path to retiring legacy perimeter defenses
Scope new opportunities with prospective clients, including drafting statements of work and responding to Requests for Proposals (RFPs)

What we offer

restricted stock units
bonus
employee benefits

Fulltime

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Advisory Customer Solutions Consultant

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