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Advisor, Sales & Operations in Training

United States, Owings Mills · Job Posted June 28, 2026
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Job Description

Advisor, Sales & Operations in Training at DriveTime Family of Brands. Key responsibilities include customer experience & sales support, dealership operations support, and team collaboration. Qualifications include High School Diploma or GED, 1-3 years related work experience, valid driver's license, and ability to pass drug test and background check. Full time position in Owings Mills, Maryland. Benefits include medical, dental, vision, 401(K), tuition reimbursement, and paid time off.

Job Responsibility

  • Greet customers in a friendly, professional manner and create a positive dealership experience
  • Assist Sales & Operations Advisors during purchasing process including presenting vehicle features, pricing, financing basics, and dealership services to confidently assist customers
  • Follow up with internet leads, phone inquiries, and showroom guests to nurture relationships and maintain engagement
  • Schedule appointments and maintain consistent communication with prospective customers through phone calls, text and email using the expected nurture strategy
  • Support the sales team with test drives, vehicle presentations, and customer follow-up activities
  • Assist with processing paperwork including down payments, title documents, trade information, and loan paperwork
  • Support daily dealership operations by helping where needed across departments
  • Maintain vehicle inventory presentation and showroom organization
  • Help maintain operational flow, organization, and accountability throughout the dealership
  • Utilize internal technical systems to support dealership operations and ensure a seamless end-to-end customer journey
  • Work closely with the sales and management teams to support and achieve dealership goals
  • Be cross-trained in multiple dealership functions to provide operational flexibility while completing assigned tasks
  • Contribute to a positive, energetic, and team-oriented workplace culture
  • Adapt quickly to changing priorities and business needs

Requirements

  • High School Diploma or GED required
  • Associates or bachelors preferred OR equivalent experience
  • 1 – 3 years related work experience. Minimum of 1 year of experience in hospitality, sales and/or retail with a fast-paced, customer-facing environment
  • Ability to progress through a multi-phase, learning certification of Level 1 and 2 assuming increasing responsibility for sales and operations
  • Positive attitude with a willingness to learn and grow
  • Valid driver’s license and acceptable driving record for the previous 3 years
  • Must be at least 18 years of age
  • Ability to pass a drug test and a background check

What we offer

  • Medical, dental, and vision
  • 401(K)
  • Company paid life insurance policy
  • Short and long-term disability coverage
  • Growth opportunities
  • Tuition Reimbursement
  • Wellness Program
  • Competitive pay
  • Consistent work schedule (closed on Sundays)
  • Monthly bonus share, sales contests, and other perks
  • World Class Training and Development
  • Paid Time Off (wellness days, holidays, vacation time)

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