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Adviser working with the Probation Service project
United Kingdom, Harlow 28500.00 GBP / Year · Job Posted May 27, 2026
Job offer has expired
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Job Description
Citizens Advice Harlow, in partnership with Citizens Advice Essex, has secured Ministry of Justice funding to deliver advice and support to people on probation across Harlow and the Cambridgeshire PCC area.
Job Responsibility
Deliver one-to-one financial capability coaching to build confidence in managing money day-to-day and long-term
Provide advocacy to help clients access bank accounts, ID documents, and benefits
Challenge financial barriers such as sanctions or benefit refusals that risk destitution and reoffending
Support clients to manage or avoid debt, with clear pathways to specialist Citizens Advice debt advice
Refer clients for wider Citizens Advice support, including energy, employment, and family issues
Requirements
Deliver one-to-one financial capability coaching
Provide advocacy to help clients access bank accounts, ID documents, and benefits
Challenge financial barriers such as sanctions or benefit refusals that risk destitution and reoffending
Support clients to manage or avoid debt, with clear pathways to specialist Citizens Advice debt advice
Refer clients for wider Citizens Advice support, including energy, employment, and family issues
We’re looking for someone with proven advice skills, strong communication and advocacy abilities, and the confidence to manage a caseload to a high standard
You can be based at our Harlow office, or work remotely from Cambridge or Peterborough, but regular visibility in local probation offices will be expected
This role is dependent on DBS and passing probation service security checks
Before commencing this role, the successful candidate will be required to gain clearance through HMPPS vetting to enhanced Level 1 and a Standard DBS through us