Advice Caseworker Job at Office Angels (Poole)

Immigration Attorney

Location

United States , Miami

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Juris Doctor (JD) degree
Minimum of 1 years of immigration law experience (business and investor visas)
Excellent communication, organizational, and independent work skills

Job Responsibility

Represent clients in complex immigration cases, with emphasis on L-1, O-1, EB-1, EB-2, and EB-5 visas
Draft, review, and file petitions and supporting documentation
Conduct legal research and provide strategic advice on casework
Communicate directly with clients, guiding them through U.S. immigration processes

What we offer

bonus
full benefits
medical, vision, dental, and life and disability insurance
401(k) plan

New

Case Officer

We have an opportunity for a dedicated Case Officer to join our London casework ...

Location

United Kingdom , London; Birmingham; Manchester; Glasgow; Liverpool; Leeds; Edinburgh; Bristol; Cardiff; Nottingham

Salary:

29170.00 GBP / Year

Social Value Portal Ltd

Expiration Date

Until further notice

Requirements

Enhanced DBS check to be undertaken as part of the pre employment checks process

Job Responsibility

Manage casework support, providing direct support, advice and guidance to beneficiaries
Assess beneficiaries' needs and draw on support from the regional specialist team and other providers as necessary
Support the Casework Services Manager and Head of Welfare in better understanding the needs of the beneficiaries in your area
Advise beneficiaries of support which may be available to them and assist them in accessing this support
Work in close collaboration with other providers of welfare support services within the local area
Develop effective working relationships with other Legion services within the area

What we offer

28 day's paid holiday (plus bank holidays) increasing with service
Optional annual leave purchase scheme of up to 5 working days
Generous pension contributions, with Employer contributions ranging from 6% to 10%
Range of flexible working options may be available
Employee Assistance Programme providing confidential counselling, financial and legal advice
Range of courses delivered by learning specialists to support your development goals and objectives
Opportunities to volunteer
Travel loans
Cycle to Work

Fulltime

Quality and Complaints Manager

To act as the organisation’s lead professional for complaint handling and qualit...

Location

United Kingdom , London

Salary:

40508.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Hold a valid Money and Pension Service accredited qualification in debt advice
A minimum of two years’ full time (2,220 hours) or equivalent part-time experience of delivering debt advice
Demonstrates a strong understanding of advice areas, with particular expertise in FCA regulations, MaPS quality frameworks, and the Mental Health Crisis Breathing Space Regulation
Significant experience managing complaints and quality processes within a regulated advice
Proven experience in complaint resolution, creditor negotiation, and stakeholder management
Ability to analyse complex cases and identify systemic issues or risks
Experience developing and implementing service improvement plans
Excellent communication and influencing skills at all levels
Strong analytical, reporting, and decision-making ability
Ability to manage competing priorities and meet tight deadlines

Job Responsibility

Lead the end-to-end management of all client complaints, overseeing first-stage advice service resolutions and directly managing escalated complaints, while contributing regulatory insight to team discussions on MHCBS and Regulation 17 creditor challenges
Ensure timely, accurate, and fair resolution in accordance with FCA and MaPS complaint-handling procedures
Act as the organisational escalation point for complex or high-risk advice-related complaints, including cases involving direct client or creditor challenges under MHCBS and Regulation 17
Liaise with external stakeholders, creditors, and partners to resolve disputes and maintain strong working relationships
Maintain an accurate and auditable record of all complaints, decisions, and resolutions
Work with the Head of Quality and Compliance to monitor compliance with regulatory frameworks and internal policies
Conduct audits and case reviews to identify trends, risks, and opportunities for improvement
Support the design and implementation of quality-improvement plans, policies, and tools
Provide regular reporting to senior leadership, highlighting trends and risks across services
Translate insights from complaints and audits into practical service improvements

Fulltime

New

Employee Relations and Change Manager

The University of Suffolk is seeking an experienced, immediately available Emplo...

Location

United Kingdom , Ipswich

Salary:

43482.00 - 48823.00 GBP / Year

360 Resourcing Solutions

Expiration Date

March 17, 2026

Requirements

CIPD qualified (minimum Level 5) or equivalent demonstrable experience
Significant recent experience of managing complex employee relations and organisational change
Up‑to‑date knowledge of current and emerging / future employment legislation and best practice
Demonstrable understanding of strategic workforce planning
Proven ability to influence, negotiate and build strong working relationships at all levels
Experience of policy development and implementation
Experience of managing TUPE processes and complex People change work
A collaborative, professional and solution‑focused approach, with strong communication and analytical skills
Experience in the design and delivery of training on a range of HR / People matters
Ability to work autonomously on HR projects and cases, using your up-to-date knowledge and recent experience to maintain legal compliance

Job Responsibility

Lead and manage complex employee relations casework (disciplinary, grievance, capability, sickness and wellbeing)
Provide advice on employment law, people policies, pay and benefits
Support and deliver organisational change projects
Contribute to the development and review of people policies and procedures, applying an equality, diversity and inclusion lens
Prepare clear, professional written communications, reports and correspondence
Act as a change agent, supporting transformation and continuous improvement across People services in response to workforce and succession planning requirements
Lead and contribute to training on employee relations and change matters

What we offer

Generous annual leave entitlement of 25 days for Bands 1-4 and 30 days for Bands 5 and above, plus 8 bank holidays and any university closure days
Enjoy an extra day of paid leave on your birthday, subject to qualifying/service conditions
Flexible working, including family friendly policies
Competitive workplace pension scheme (USS) – with an employer contribution rate of 14.5%, tax relief on contributions and life cover
Staff discounts at a number of local amenities in Ipswich
Discounted membership at Adastral Park Leisure and Sports
Access to a range of high-quality learning and development opportunities
Discounted rates for staff approved to study a UoS undergraduate or postgraduate course, subject to a set of criteria and conditions
Cycle to Work scheme
Electric vehicle salary sacrifice

Fulltime

!

Childcare Solicitor

Are you a passionate and experienced Child Care Solicitor looking to take the ne...

Location

United Kingdom , Manchester

Salary:

35000.00 GBP / Year

Douglas Scott

Expiration Date

Until further notice

Requirements

A qualified Solicitor with approximately 2+ years’ PQE in Child Care Law
Strong experience in managing a range of children-related legal matters within both the public and private sectors
Prior experience supervising junior legal staff is highly desirable, as is familiarity with working to performance targets
Advocacy experience is advantageous but not essential
Excellent communication skills and the ability to work effectively with vulnerable individuals
Meticulous attention to detail, with strong organisation and document-handling skills
Commercially minded with a proactive approach to developing the firm’s family law offering
Confident using Microsoft Office and legal case management systems
A current, valid practising certificate is essential

Job Responsibility

Handling your own portfolio of child care cases, including proceedings under public law, child protection concerns, adoption, special guardianship, and international or domestic abduction
Conducting advocacy where suitable
Mentoring and supervising junior team members including trainees and caseworkers, ensuring quality and compliance across caseloads
Offering strategic and technical advice on complex legal issues to colleagues
Assisting with in-house training initiatives and contributing to ongoing professional development within the team
Supporting business development through networking, marketing, and relationship-building activities to grow the department’s client base

Fulltime

Financial Planner

I'm partnered with a prestigious professional services organisation, specialisin...

Location

United Kingdom , Guildford

Salary:

90000.00 - 110000.00 GBP / Year

IDEX Consulting Ltd

Expiration Date

May 02, 2026

Requirements

Chartered status (or close to)
Proven experience in delivering regulated financial advice holding CAS/SPS
Confident in managing HNW clients and navigating intricate casework
Able to influence internal stakeholders and colleagues
Passionate, proactive and self-motivated

What we offer

Highly attractive commission structure
Equity opportunities within the firm
Flexible, hybrid working arrangements
A ready made portfolio of potential clients from the professional services arm of the organisation

HR Advisor

Are you a process-driven HR expert with a passion for employee relations? Do you...

Location

United Kingdom , Hemel Hempstead

Salary:

Not provided

Martin Brower

Expiration Date

Until further notice

Requirements

CIPD qualified or part CIPD qualified is advantageous
Prior experience in employee relations advisory roles and administrative HR functions is essential
Proven ability to provide sound HR advice in accordance with company policies and legislation
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) is required

Job Responsibility

Serve as the primary point of contact for day-to-day HR inquiries, providing process-driven guidance to site managers and employees
Collect and analyze HR data to support reporting, planning, and strategic decision-making
Manage Employment Relations (ER) casework meticulously, ensuring thorough documentation and compliance with HR processes
Offer expert advice on employee relations issues, coaching leaders through appropriate actions aligned with employment legislation and company policies
Collaborate with managers on employee performance and capability discussions, reinforcing a focus on procedural integrity
Actively engage in site meetings, ensuring timely completion of HR-related action items and fostering a culture of transparency
Assist the HR Manager in implementing action plans from employee engagement surveys, driving initiatives that enhance employee well-being and satisfaction
Organize and support the delivery of essential training programs, from management training to employee onboarding, ensuring all processes are executed efficiently
Collaborate on specialized training initiatives, reinforcing understanding of employee relations and best practices
Aid managers in the administration of absence case management, ensuring compliance with occupational health recommendations and accurate documentation of meetings and outcomes

What we offer

Career growth opportunities through training, mentoring and gaining diverse experiences within the business
Diversity and inclusion initiatives
Performance bonus
Many other incentives

Fulltime

Financial Inclusion Worker

Financial Inclusion Worker (Cost Of Living Team). Hours: 37 hours a week. Locati...

Location

United Kingdom , County Durham

Salary:

26393.00 GBP / Year

Citizens Advice County Durham

Expiration Date

Until further notice

Requirements

Attend Partner locations within the county to give advice to those in crisis
Build and maintain positive working relationships throughout the Crisis Support Partnership, AICD network and with other relevant stakeholders to identify residents at risk of financial exclusion
Use sensitive listening and questioning skills in order to allow clients to explain their problem(s) and empower them to set their own priorities
Interpret and communicate relevant and accurate information and guidance using internal resource systems within Citizens Advice County Durham and from approved external sources
Maintain detailed case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation that comply with our Quality Standards
Work in collaboration with Crisis Support Project partners (DCP and EDT) to optimise outcomes for residents including access to, and application for, grants or funding
Ensure we have a “no wrong door” approach so that clients and potential clients who contact us get the advice and support they need and expect, including their referral internally or to other external specialist agencies as appropriate
Advise across channels e.g. face to face, email and telephone as required
Demonstrate commitment to the principles, aims and policies of CACD
Be prepared to travel where needed to deliver services

Fulltime

Advice Caseworker

Office Angels

Location:
United Kingdom , Poole

Category:
Education

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
November 19, 2025

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Advice Caseworker

Immigration Attorney

Case Officer

Quality and Complaints Manager

Employee Relations and Change Manager

Childcare Solicitor

Financial Planner

HR Advisor

Financial Inclusion Worker

Advice Caseworker

Office Angels

Location:United Kingdom , Poole

Category:Education

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:November 19, 2025

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Advice Caseworker

Immigration Attorney

Case Officer

Quality and Complaints Manager

Employee Relations and Change Manager

Childcare Solicitor

Financial Planner

HR Advisor

Financial Inclusion Worker

Location:
United Kingdom , Poole

Category:
Education

Contract Type:
Not provided

Job Posted:
November 19, 2025