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As a Digital Ad Operations Specialist, you will play a vital role in the engine room of Reach PLC’s commercial success. Your primary mission is to provide essential operational support to our sales teams by ensuring every digital advertising campaign is delivered flawlessly across our massive network. You will be a key member of a ten person department, reporting directly to the Ad Ops Team Leader and working in lockstep with Audience Data Analysts, Ad Tech, and Marketing teams. Your day-to-day involves the precise setup of digital ads, email newsletters, and internal marketing campaigns while adhering to strict service level agreements. Beyond just launching campaigns, you will actively manage their lifecycle by executing creative swaps, monitoring live status, and optimising performance to ensure our customers see the best possible results. You will act as a service provider, troubleshooting platform issues and collaborating across the business to validate revenues and exceed client expectations.
Job Responsibility:
Provide essential operational support to our sales teams by ensuring every digital advertising campaign is delivered flawlessly across our massive network
precise setup of digital ads, email newsletters, and internal marketing campaigns while adhering to strict service level agreements
actively manage campaign lifecycle by executing creative swaps, monitoring live status, and optimising performance
act as a service provider, troubleshooting platform issues and collaborating across the business to validate revenues and exceed client expectations
Requirements:
Highly competent with Microsoft Office, particularly Excel
foundational understanding of digital advertising specifications and online targeting technology
natural eye for detail
analytical thinker
self-starter who is comfortable working autonomously from home while maintaining a strong team player spirit
uses imagination to solve problems
demonstrates determination to see complex tasks through to completion
maintains a relentless focus on the customer
collaborative communicator
upholds commitment to diversity, inclusion, and non-discrimination
Nice to have:
Previous experience with Google Ad Manager
time spent within an advertising agency
What we offer:
25 days' holiday (plus bank holidays)
extra day after three, five and 10 years
scheme to buy extra holiday
extra day's paid leave each year to volunteer
Big moment day - extra day’s paid leave for a moment that matters
bonus scheme
company pension contributions up to 6% matched
enhanced family leave
policies to promote flexibility, inclusion and progression
healthcare cash plan
car lease scheme for electric or hybrid car
wellbeing support including 24/7 assistance programme
access to discounts including 15% off Reach's online marketplace
interest-free loans including for season tickets and technology