Advertising Client Success Manager

• Work collaboratively with Sales to provide strategic media plans and ideas to clients based on their objectives
• Act as the main point of contact for clients and agencies post-sale
• Establish credible relationships with clients and serve as a trusted consultant to optimize and expand their advertising investment
• Monitor live campaigns, providing regular reporting, identifying upsell opportunities, and partnering with internal stakeholders on measurement insights in accordance with the client’s KPIs
• Participate in brainstorming sessions with the creative team to ideate on custom executions
• Thorough knowledge of Microsoft ecosystem - inclusive of product offering, supply mechanics, and measurement efforts
• Display excellent project management abilities for all activities, ensuring internal and external stakeholders are well informed throughout the entire process
• Take an active role in identifying key business challenges and developing best practices to address challenges

• Bachelor's Degree in Sales, Marketing, or related field OR 2+ years relevant work experience (e.g., sales, advertising, or marketing with a focus on digital advertising) OR equivalent experience
• 3+ years of digital media experience
• Solid troubleshooting, analytical, and problem-solving skills
• Attention to detail and experience managing operational tasks in a fast-paced environment
• A solid team player who can support and cover other team members in a proactive, open, and collaborative nature
• Driver of operational efficiency and excellence
• Ability to articulate complex requirements to achieve results
• Working knowledge of programmatic execution and understanding of technology, eg. Google Ad Manager, Monetize, video/mobile media products, audience targeting and the programmatic landscape
• Basic knowledge of Adobe Photoshop

Master of Business Administration (MBA) Degree in Sales, Marketing, or related field AND 1+ year(s) relevant work experience (e.g., sales, advertising, or marketing with a focus on digital advertising) OR Bachelor's Degree in Sales, Marketing, or related field AND 3+ years relevant work experience (e.g., sales, advertising, or marketing with a focus on digital advertising) OR equivalent experience