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As an Adventure Receptionist, you will be the face of adventure in the manor house and operate the adventure desk on a daily basis to ensure there is always a presence to assist guests with their every need. You will have a passion for guest services and take great satisfaction in creating memorable experiences for our members and hotel guests.
Job Responsibility:
Be the face of adventure in the manor house and operate the adventure desk on a daily basis to ensure there is always a presence to assist guests with their every need
Assist in any way necessary to help with the day to day running of the adventure team, which may range from hosting in the adventure lodge to delivering Little Land Rover experiences when required
Requirements:
Reception, sales, front office, concierge or guest service experience
Any experience or passion in sports, leisure or outdoor pursuits would be ideal
Excellent organisational skills with the ability to prioritise and manage multiple requests simultaneously
Team orientated, positive, driven, organised and solution focused with a genuine passion for hosting
Exceptional communication skills with the ability to build relationships with colleagues, senior management and guests alike
What we offer:
Biannual company socials plus smaller social and sports groups
Exclusive staff rates and F&B discounts across sister properties
Estelleversary gifting for all employees
Colleague spaces stocked with food, drinks and a selection of juices, teas and coffees
Meals during shift
Cycle to Work scheme
Pension, health cash plan and life assurance schemes
28 days holiday inclusive of bank holidays increasing with length of service