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Adventure Receptionist

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Maison Estelle

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Location:
United Kingdom , Witney

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

29910.40 GBP / Year
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Job Description:

As an Adventure Receptionist, you will be the face of adventure in the manor house and operate the adventure desk on a daily basis to ensure there is always a presence to assist guests with their every need. You will have a passion for guest services and take great satisfaction in creating memorable experiences for our members and hotel guests. Diverse, outgoing, and welcoming, you will have an inherent desire to create unique and incredible experiences for both our hotel guests and our members; we work hard, get stuck in and have fun. You will be comfortable to assist in any way necessary to help with the day to day running of the adventure team, which may range from hosting in the adventure lodge to delivering Little Land Rover experiences when required.

Job Responsibility:

  • Be the face of adventure in the manor house
  • Operate the adventure desk on a daily basis to ensure there is always a presence to assist guests with their every need
  • Assist in any way necessary to help with the day to day running of the adventure team
  • Host in the adventure lodge
  • Deliver Little Land Rover experiences when required

Requirements:

  • Reception, sales, front office, concierge or guest service experience
  • Any experience of these disciplines within a hotel environment would be advantageous
  • Any experience or passion in sports, leisure or outdoor pursuits would be ideal
  • Excellent organisational skills with the ability to prioritise and manage multiple requests simultaneously
  • Team orientated, positive, driven, organised and solution focused with a genuine passion for hosting
  • Exceptional communication skills with the ability to build relationships with colleagues, senior management and guests alike
What we offer:
  • Exclusive staff rates
  • Biannual socials
  • Estelleversary surprises
  • Colleague spaces stocked with food and drinks
  • Meals during shift
  • Cycle to Work scheme
  • Pension
  • Health cash plan
  • Life assurance schemes
  • 28 days holiday, inclusive of bank holidays, which increases with length of service
  • Colleague Forums and Sustainability Committees
  • Recommend-a-friend bonus scheme
  • Uniform provided, cleaned, and pressed
  • Onsite seamstresses

Additional Information:

Job Posted:
February 16, 2026

Expiration:
March 18, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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