CrawlJobs Logo

Advancements Desk Analyst

adyen.com Logo

Adyen

Location Icon

Location:
Brazil , São Paulo

Category Icon
Category:
Finance

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

We’re looking for an experienced Advancements Analyst to join our Advancement Desk and support our growth in the region. Attending merchants, partner banks and areas in other regions are the main activities in our routine to find the best solution to our clients.

Job Responsibility:

  • Attend the clients demands related to the Advancements Requests
  • Keep in touch with the partners banks in order to provide information and ask for the best alternatives to our clients
  • Attend the internal areas related to the advancements issues, mainly commercial team

Requirements:

  • Expert in Advancements and related activities, with experience working at acquirers and/or banks
  • Strong written and verbal communication skills to communicate with clients
  • Ability to talk easily with people from different levels of the organization
  • Likes to be connected to people
  • Advanced/Fluent English level

Additional Information:

Job Posted:
January 06, 2026

Work Type:
On-site work
Icon
Adyen - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Advancements Desk Analyst

Help Desk Analyst III

The Help Desk Analyst III serves as a senior member of the IT support team, resp...
Location
Location
United States , Oklahoma City
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Associate or Bachelor’s degree in Computer Science, Information Technology, or a related field preferred
  • 5+ years of experience in IT support or help desk roles, with at least 2 years in an advanced or escalation role
  • Strong troubleshooting skills for Windows, macOS, and enterprise applications
  • Experience with Active Directory, Microsoft 365, VPNs, and remote desktop tools
  • Knowledge of networking concepts, including TCP/IP, DNS, and VPN troubleshooting
  • Familiarity with IT service management (ITSM) frameworks such as ITIL
  • Excellent communication and customer service skills
  • Ability to prioritize and manage multiple tasks in a fast-paced environment
  • Certifications such as CompTIA A+, Network+, ITIL, or Microsoft certifications are a plus
Job Responsibility
Job Responsibility
  • Provide advanced technical support for hardware, software, network, and security-related issues
  • Act as an escalation point for Help Desk Analysts I and II, resolving complex IT problems
  • Analyze and diagnose recurring technical issues, recommending long-term solutions
  • Manage and maintain IT systems, including user accounts, permissions, and security policies
  • Document technical solutions and contribute to the knowledge base for IT support staff
  • Assist in training and mentoring entry level help desk analysts
  • Collaborate with IT teams to implement new technologies and system improvements
  • Ensure compliance with company policies, security standards, and IT best practices
  • Monitor and manage ticket queues, ensuring timely resolution of service requests
  • Provide remote and on-site support to end-users as needed
What we offer
What we offer
  • Medical, vision, dental, and life and disability insurance
  • Eligibility to enroll in company 401(k) plan
  • Fulltime
Read More
Arrow Right

Senior Analyst, Deal Desk & Pricing

We're looking to add a Senior Analyst, Deal Desk & Pricing to our Financial Plan...
Location
Location
United States , San Francisco
Salary
Salary:
124000.00 - 146000.00 USD / Year
https://checkr.com Logo
Checkr
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 4+ years in of experience in some combination of Investment Banking, Private Equity, Strategic Finance, Deal Desk, BizOps, or RevOps
  • Experience with B2B SaaS, especially usage-based business models or businesses that have real COGS, is a meaningful plus
  • Expert in building advanced financial models that incorporate complex deal structuring scenarios
  • Well versed in working with ambiguous data to draw conclusions
  • Open-minded and collaborative
  • Experience with SQL, Looker, Salesforce is preferred
Job Responsibility
Job Responsibility
  • Strategic Customer Deals: Strategize, structure, and price deals for our largest Strategic customers
  • Pricing Strategy: Create strategic frameworks and drive insightful analysis on a variety of pricing projects
  • Executive Communication: Create deal and pricing approval documents for the executive team, providing clarity on strategy and financial impact
  • XFN Collaboration: Collaborate with cross-functional partners (ie. Sales, Product, Data Science, Billing teams) to explore potential custom solutions to customers and pricing strategy recommendations
What we offer
What we offer
  • A fast-paced and collaborative environment
  • Learning and development allowance
  • Competitive cash and equity compensation and opportunity for advancement
  • 100% medical, dental, and vision coverage
  • Up to $25K reimbursement for fertility, adoption, and parental planning services
  • Flexible PTO policy
  • Monthly wellness stipend, home office stipend
  • Fulltime
Read More
Arrow Right

Senior Analyst, Revenue Operations - Deal Desk

The Deal Desk is a centralized, corporate Revenue Operations function responsibl...
Location
Location
Canada , Mississauga
Salary
Salary:
87300.00 - 97000.00 CAD / Year
pointclickcare.com Logo
PointClickCare
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in finance, accounting, economics, analytics, or a related field
  • 2–6 years of experience in Revenue Operations, pricing, finance, strategy, or deal support roles
  • Strong financial modeling and analytical skills, including pricing, discounting, and revenue forecasting
  • Ability to synthesize complex information into clear, executive-ready recommendations
  • Strong written and verbal communication skills
  • Advanced proficiency in Microsoft Excel and PowerPoint
Job Responsibility
Job Responsibility
  • Lead financial and commercial analysis for non-standard and high-value deals
  • Build and review complex pricing models, billing ramps, and revenue forecasts
  • Assess financial impact, risk, and tradeoffs associated with discounts, term changes, and concessions, and overall deal economics
  • Support developing, maintaining, and applying customer whitespace analyses and TAM/SAM estimates to evaluate deal size, growth potential, and long-term value for strategic and non-standard opportunities
  • Prepare Deal Desk materials, recommendations, and executive-ready summaries, as well as reporting on key deal metrics
  • Ensure deal assumptions, risks, and approvals are clearly documented
  • Support weekly Deal Desk meetings by presenting analysis, answering questions, and providing recommendations
  • Apply and reinforce approved pricing frameworks, discount thresholds, and contract standard
  • Identify deviations from standard policy and escalate appropriately
  • Partner with the Manager to ensure consistent application of governance rules across deals
What we offer
What we offer
  • bonus
  • benefits
  • Fulltime
Read More
Arrow Right

Service Desk Analyst

The Service Desk Analyst at NTT DATA is a pivotal role responsible for managing ...
Location
Location
Australia , Sydney
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Advanced general qualification in Technology (Technical Diploma) or equivalent qualification
  • India specific – A minimum of 13 years of education with a diploma in IT or a graduate degree or equivalent
  • ITIL v4 foundation certification and knowledge is preferable
  • Demonstrable related work experience in the Technology Industry and Call Center environment is preferred
  • Solid expertise at using sound judgment to escalate an issue to a higher level
  • Methodical in approach to ticket resolution
  • Demonstrates an ability to interact with a variety of stakeholders
  • Demonstrates required integrity to ensure excellent client service and retention
  • Team player with excellent attention to detail and client focused
  • Effective verbal and written communication skills
Job Responsibility
Job Responsibility
  • Receives, logs, validates and diagnoses client requests, on the full range of products and services offered, applying agreed service level agreements leveraging standard tools, platforms, and processes
  • Uses Managed Services product and process knowledge along with discretion to respond to tickets
  • Provides client with a first call resolution, where possible, leveraging standard operating procedures or work instructions
  • Flags the need for such content, when relevant articles are not available
  • Provides timely updates to clients, when requested, on any pending requests or tickets
  • Works closely with resolver groups, and other functions, to ensure timely updates are sent to the client
  • Produces breach and aging reports for tickets opened by the service desk
  • Identifies gaps and shortcomings in the current processes, procedures, services and provides recommendations for improvement
  • Uses sound judgment to escalate an issue to a higher level
  • Ensures that a professional level of service quality is maintained and that clients are satisfied
  • Fulltime
Read More
Arrow Right

Help Desk Analyst

We are looking for a skilled Help Desk Analyst to provide technical support and ...
Location
Location
United States , Minneapolis
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Advanced proficiency in Microsoft applications and tools
  • Experience working with ServiceNow or similar IT service management platforms
  • Strong analytical skills to troubleshoot and resolve technical problems effectively
  • Demonstrated ability to communicate complex technical information clearly and concisely
  • Solid understanding of PC hardware, software, and network systems
  • Proven ability to deliver excellent customer service and build positive relationships
  • Strong written communication skills for creating and updating documentation
  • Educational background or certifications in computer repairs and troubleshooting
Job Responsibility
Job Responsibility
  • Train team members on diagnostic techniques and troubleshooting methods to enhance technical knowledge
  • Create, update, and refine training manuals and knowledge articles for software and hardware systems
  • Identify and resolve system errors through detailed analysis and technical expertise
  • Maintain regular communication with customers to ensure issues are fully resolved and satisfaction is achieved
  • Install, update, and configure software to address technical problems and improve system functionality
  • Utilize remote access tools to diagnose and fix software or hardware issues efficiently
  • Collaborate with other departments to align technical solutions with customer needs
  • Document and track issues using ServiceNow to streamline resolution processes
  • Provide timely responses to customer inquiries and offer guidance on system usage
  • Evaluate and recommend improvements for technical support processes to enhance service delivery
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
Read More
Arrow Right

Senior Help Desk Analyst

This long-term contract position requires an individual who is both technically ...
Location
Location
United States , Dearborn
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 5 years of experience in a Help Desk role, demonstrating advanced technical skills
  • Proficiency in Active Directory and Microsoft Windows 10
  • Strong troubleshooting abilities for both hardware and software issues
  • Hands-on experience with Smart Deploy imaging systems
  • Knowledge of both Mac and Windows operating systems
  • Exceptional interpersonal skills, with a positive and friendly demeanor
  • Ability to manage service desk tickets effectively and communicate resolutions clearly
  • Capability to work independently while adhering to organizational policies
Job Responsibility
Job Responsibility
  • Provide comprehensive hardware and software support, ensuring a balanced focus on both areas
  • Utilize Smart Deploy imaging systems to manage device setups and configurations
  • Support and troubleshoot issues in an environment consisting of 40% Mac and 60% Windows operating systems
  • Handle technical concerns for 400–600 end users with efficiency and professionalism
  • Resolve service desk tickets promptly, maintaining excellent communication throughout the process
  • Collaborate with team members to optimize support workflows and ensure consistent service delivery
  • Adhere to company policies and standards while working independently with minimal supervision
  • Assist with Active Directory management and related administrative tasks
  • Maintain familiarity with Windows 10 to address common system issues
  • Provide basic troubleshooting for hardware, software, and network-related problems
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan
Read More
Arrow Right
New

Help Desk Analyst

We are looking for a Help Desk Analyst to support end users in a fast-paced plas...
Location
Location
United States , Greenville
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Working knowledge of help desk operations, service desk procedures, and day-to-day technical support best practices
  • Proven ability to diagnose and resolve a range of user-facing technical issues in a hands-on support environment
  • Experience with Microsoft Windows, service desk tickets, telephone-based support, and ticketing system tools
  • Strong customer service and communication skills, with the ability to explain technical information clearly in both written and verbal formats
  • Solid computer proficiency, including the ability to work with spreadsheets and review data for patterns or recurring issues
  • Strong organizational skills with the ability to adjust priorities and remain effective in a changing, fast-paced setting
  • Detail-oriented and self-directed approach to work, with the ability to manage tasks independently and follow issues through to completion
  • Ability to collaborate effectively with professionals at all levels and maintain positive working relationships across the organization
Job Responsibility
Job Responsibility
  • Respond to incoming support requests by phone or ticketing channels and provide timely first-line technical assistance to end users
  • Resolve routine technology issues such as password access problems, printer setup concerns, workstation support, mobile device questions, and basic network-related incidents
  • Guide employees on the use of newly introduced or updated tools and systems through clear instruction and practical support
  • Research solutions by consulting available documentation, internal resources, and external knowledge references to identify effective resolutions
  • Escalate more complex or unresolved incidents to advanced support personnel, team leads, or management while supplying accurate issue details
  • Maintain complete service records by documenting troubleshooting steps, actions taken, outcomes, and final resolution status within the ticketing system
  • Monitor assigned cases closely and manage workload to meet established service expectations and response commitments
  • Deliver attentive customer service while building effective working relationships with users across different departments and levels of the organization
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • company 401(k) plan
  • Fulltime
Read More
Arrow Right

Help Desk Analyst

We are looking for a skilled Help Desk Analyst to provide exceptional technical ...
Location
Location
United States , New York
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 2 years of experience in IT help desk or desktop support roles
  • Advanced knowledge of Microsoft Office Suite, Zoom, Slack, and secure file transfer systems
  • Strong ability to troubleshoot Windows PC systems and meeting room technology
  • Proven capability to work independently while demonstrating a proactive problem-solving approach
  • Excellent communication skills, both written and verbal
  • Ability to manage multiple tasks and prioritize effectively in a dynamic environment
  • High attention to detail and strong organizational skills
Job Responsibility
Job Responsibility
  • Deliver comprehensive technical support for Windows PCs, Microsoft Office applications, Zoom, Slack, and secure file transfer systems
  • Ensure seamless functionality during scheduled meetings by proactively managing room technology and resolving interruptions
  • Diagnose and resolve a range of IT issues, including hardware failures, software errors, connectivity challenges, and access problems
  • Track and manage IT support requests using a ticketing system, escalating complex issues when necessary
  • Assist with system installations, upgrades, and updates while contributing to IT-related projects
  • Uphold security protocols and compliance standards when handling sensitive files and confidential information
  • Provide training and guidance to employees on commonly used IT tools and applications
  • Collaborate with remote IT teams to support cross-office initiatives and system-wide projects
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan
Read More
Arrow Right