Advanced Vocational English Case Manager Job at Latino Memphis (Spokane)

Caseworker

Our team members are at the heart of everything we do. At Cencora, we are united...

Location

Canada

Salary:

41800.00 - 64350.00 CAD / Year

Cencora

Expiration Date

Until further notice

Requirements

Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a two-year associate's degree program or equivalent combination of experience and education.
A minimum of one (1) year experience in customer service
Ability to multitask
Attention to detail
Strong Problem solving skills
Working knowledge of Word, Excel and Outlook
Advanced knowledge of pharmaceutical distribution industry
Working knowledge of automated warehouse operating system
Strong business and financial acumen
Strong analytical and mathematical skills

Job Responsibility

The management of the assigned projects and/or cases.
Adherence to the general company processes
Telephone support: Implementing call-centre programs including the provision of patient, healthcare professional and funding bodies with telephone support.
Administer and adhere to case-management protocols, including clinical monitoring, data collection, on-going patient follow-up, compliance, therapy disruption/discontinuation monitoring, adverse event reporting and liaison with primary healthcare providers.
Implementing pharmaceutical and biotechnology related market research initiatives with physicians, patients, pharmacists or other allied health professionals.
Document each activity in program specific database.
Participate and attend on-going refresher training and in specialized training courses for specific products or programs as deemed appropriate by the manager.
Provide feedback regarding current protocols, database, processes, and inter-departmental relationships.
Clear communication to manager, pod, and program trained colleagues regarding the management of cases during foreseen absences.
With the managers, participate in the training process of new caseworkers, including but not limited to shadowing & call monitoring.

What we offer

medical
dental
vision care
comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness
support for working families
backup dependent care
adoption assistance
infertility coverage
family building support
behavioral health solutions

Fulltime

Caseworker

Our team members are at the heart of everything we do. At Cencora, we are united...

Location

Canada

Salary:

41800.00 - 64350.00 CAD / Year

Cencora

Expiration Date

Until further notice

Requirements

Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a two-year associate's degree program or equivalent combination of experience and education
A minimum of one (1) year experience in customer service
Ability to multitask
Attention to detail
Strong Problem solving skills
Working knowledge of Word, Excel and Outlook
Advanced knowledge of pharmaceutical distribution industry
Working knowledge of automated warehouse operating system
Strong business and financial acumen
Strong analytical and mathematical skills

Job Responsibility

The management of the assigned projects and/or cases
Adherence to the general company processes
Telephone support: Implementing call-centre programs including the provision of patient, healthcare professional and funding bodies with telephone support
Administer and adhere to case-management protocols, including clinical monitoring, data collection, on-going patient follow-up, compliance, therapy disruption/discontinuation monitoring, adverse event reporting and liaison with primary healthcare providers
Implementing pharmaceutical and biotechnology related market research initiatives with physicians, patients, pharmacists or other allied health professionals
Document each activity in program specific database
Participate and attend on-going refresher training and in specialized training courses for specific products or programs as deemed appropriate by the manager
Provide feedback regarding current protocols, database, processes, and inter-departmental relationships
Clear communication to manager, pod, and program trained colleagues regarding the management of cases during foreseen absences
With the managers, participate in the training process of new caseworkers, including but not limited to shadowing & call monitoring

What we offer

medical
dental
vision care
comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness
support for working families
backup dependent care
adoption assistance
infertility coverage
family building support
behavioral health solutions

Fulltime

Caseworker

Our team members are at the heart of everything we do. At Cencora, we are united...

Location

Canada

Salary:

42200.00 - 65010.00 CAD / Year

Cencora

Expiration Date

Until further notice

Requirements

Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a two-year associate's degree program or equivalent combination of experience and education
A minimum of one (1) year experience in customer service
Bilingual (French/ English) an asset
Ability to multitask
Attention to detail
Strong Problem solving skills
Experience in the medical and pharmaceutical field is an asset
Working knowledge of Word, Excel and Outlook
Advanced knowledge of pharmaceutical distribution industry
Working knowledge of automated warehouse operating system

Job Responsibility

The management of the assigned projects and/or cases
Adherence to the general company processes
Telephone support: Implementing call-centre programs including the provision of patient, healthcare professional and funding bodies with telephone support
Administer and adhere to case-management protocols, including clinical monitoring, data collection, on-going patient follow-up, compliance, therapy disruption/discontinuation monitoring, adverse event reporting and liaison with primary healthcare providers
Implementing pharmaceutical and biotechnology related market research initiatives with physicians, patients, pharmacists or other allied health professionals
Document each activity in program specific database
Participate and attend on-going refresher training and in specialized training courses for specific products or programs as deemed appropriate by the manager
Provide feedback regarding current protocols, database, processes, and inter-departmental relationships
Clear communication to manager, pod, and program trained colleagues regarding the management of cases during foreseen absences
With the managers, participate in the training process of new caseworkers, including but not limited to shadowing & call monitoring

What we offer

medical
dental
vision care
comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness
support for working families
backup dependent care
adoption assistance
infertility coverage
family building support
behavioral health solutions

Fulltime

Bilingual Patient Support Coordinator

Our team members are at the heart of everything we do. At Cencora, we are united...

Location

Canada , Remote

Salary:

44300.00 - 68090.00 CAD / Year

Cencora

Expiration Date

Until further notice

Requirements

Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a two-year associate's degree program or equivalent combination of experience and education
A minimum of one (1) year experience in customer service
Bilingual (French/ English) an asset
Ability to multitask
Attention to detail
Strong Problem solving skills
Experience in the medical and pharmaceutical field is an asset
Working knowledge of Word, Excel and Outlook
Advanced knowledge of pharmaceutical distribution industry
Working knowledge of automated warehouse operating system

Job Responsibility

The management of the assigned projects and/or cases
Adherence to the general company processes
Telephone support: Implementing call-centre programs including the provision of patient, healthcare professional and funding bodies with telephone support
Administer and adhere to case-management protocols, including clinical monitoring, data collection, on-going patient follow-up, compliance, therapy disruption/discontinuation monitoring, adverse event reporting and liaison with primary healthcare providers
Implementing pharmaceutical and biotechnology related market research initiatives with physicians, patients, pharmacists or other allied health professionals
Document each activity in program specific database
Participate and attend on-going refresher training and in specialized training courses for specific products or programs as deemed appropriate by the manager
Provide feedback regarding current protocols, database, processes, and inter-departmental relationships
Clear communication to manager, pod, and program trained colleagues regarding the management of cases during foreseen absences
With the managers, participate in the training process of new caseworkers, including but not limited to shadowing & call monitoring

What we offer

medical
dental
vision care
comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness
support for working families
backup dependent care
adoption assistance
infertility coverage
family building support
behavioral health solutions

Fulltime

Bilingual Caseworker

Our team members are at the heart of everything we do. At Cencora, we are united...

Location

Canada

Salary:

44300.00 - 68090.00 CAD / Year

Cencora

Expiration Date

Until further notice

Requirements

Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a two-year associate's degree program or equivalent combination of experience and education
A minimum of one (1) year experience in customer service
Bilingual (French/ English) an asset
Ability to multitask
Attention to detail
Strong Problem solving skills
Experience in the medical and pharmaceutical field is an asset
Working knowledge of Word, Excel and Outlook
Advanced knowledge of pharmaceutical distribution industry
Working knowledge of automated warehouse operating system

Job Responsibility

The management of the assigned projects and/or cases
Adherence to the general company processes
Telephone support: Implementing call-centre programs including the provision of patient, healthcare professional and funding bodies with telephone support
Administer and adhere to case-management protocols, including clinical monitoring, data collection, on-going patient follow-up, compliance, therapy disruption/discontinuation monitoring, adverse event reporting and liaison with primary healthcare providers
Implementing pharmaceutical and biotechnology related market research initiatives with physicians, patients, pharmacists or other allied health professionals
Document each activity in program specific database
Participate and attend on-going refresher training and in specialized training courses for specific products or programs as deemed appropriate by the manager
Provide feedback regarding current protocols, database, processes, and inter-departmental relationships
Clear communication to manager, pod, and program trained colleagues regarding the management of cases during foreseen absences
With the managers, participate in the training process of new caseworkers, including but not limited to shadowing & call monitoring

What we offer

medical
dental
vision care
comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness
support for working families
backup dependent care
adoption assistance
infertility coverage
family building support
behavioral health solutions

Fulltime

Caseworker

Our team members are at the heart of everything we do. At Cencora, we are united...

Location

Canada

Salary:

41800.00 - 64350.00 CAD / Year

Cencora

Expiration Date

Until further notice

Requirements

Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a two-year associate's degree program or equivalent combination of experience and education
A minimum of one (1) year experience in customer service
Bilingual (French/ English) an asset
Ability to multitask
Attention to detail
Strong Problem solving skills
Experience in the medical and pharmaceutical field is an asset
Working knowledge of Word, Excel and Outlook
Advanced knowledge of pharmaceutical distribution industry
Working knowledge of automated warehouse operating system

Job Responsibility

The management of the assigned projects and/or cases
Adherence to the general company processes
Telephone support: Implementing call-centre programs including the provision of patient, healthcare professional and funding bodies with telephone support
Administer and adhere to case-management protocols, including clinical monitoring, data collection, on-going patient follow-up, compliance, therapy disruption/discontinuation monitoring, adverse event reporting and liaison with primary healthcare providers
Implementing pharmaceutical and biotechnology related market research initiatives with physicians, patients, pharmacists or other allied health professionals
Document each activity in program specific database
Participate and attend on-going refresher training and in specialized training courses for specific products or programs as deemed appropriate by the manager
Provide feedback regarding current protocols, database, processes, and inter-departmental relationships
Clear communication to manager, pod, and program trained colleagues regarding the management of cases during foreseen absences
With the managers, participate in the training process of new caseworkers, including but not limited to shadowing & call monitoring

What we offer

medical
dental
vision care
comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness
support for working families
backup dependent care
adoption assistance
infertility coverage
family building support
behavioral health solutions

Fulltime

Caseworker

Innomar Strategies are seeking a Caseworker for a 12 month fixed term contract.

Location

Canada

Salary:

41800.00 - 64350.00 CAD / Year

Cencora

Expiration Date

Until further notice

Requirements

Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a two-year associate's degree program or equivalent combination of experience and education
A minimum of one (1) year experience in customer service
Bilingual (French/ English) an asset
Ability to multitask
Attention to detail
Strong Problem solving skills
Experience in the medical and pharmaceutical field is an asset
Working knowledge of Word, Excel and Outlook
Advanced knowledge of pharmaceutical distribution industry
Working knowledge of automated warehouse operating system

Job Responsibility

The management of the assigned projects and/or cases
Adherence to the general company processes
Telephone support: Implementing call-centre programs including the provision of patient, healthcare professional and funding bodies with telephone support
Administer and adhere to case-management protocols, including clinical monitoring, data collection, on-going patient follow-up, compliance, therapy disruption/discontinuation monitoring, adverse event reporting and liaison with primary healthcare providers
Implementing pharmaceutical and biotechnology related market research initiatives with physicians, patients, pharmacists or other allied health professionals
Document each activity in program specific database
Participate and attend on-going refresher training and in specialized training courses for specific products or programs as deemed appropriate by the manager
Provide feedback regarding current protocols, database, processes, and inter-departmental relationships
Clear communication to manager, pod, and program trained colleagues regarding the management of cases during foreseen absences
With the managers, participate in the training process of new caseworkers, including but not limited to shadowing & call monitoring

What we offer

medical
dental
vision care
comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness
support for working families
backup dependent care
adoption assistance
infertility coverage
family building support
behavioral health solutions

Fulltime

Team leader - clinical warehouse operations

Under the direction of the General Manager, Supply Chain, the Team Leader - Clin...

Location

Australia , Melbourne

Salary:

Not provided

Cencora

Expiration Date

Until further notice

Requirements

Normally requires two (2) to four (4) years directly related and progressively responsible experience, including at least one (1) year in a management role and preferably in the Clinical Trial business
Preferable for candidate to have some work experience in warehousing
Full command of English
Preferable to have a broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations
Completed Year 12 VCE (or equivalent)
Excellent written and verbal English, with strong professional communication skills (active listening, negotiation, de-escalation/conflict resolution, timely updates, and action closure)
Physically able to safely lift up to 20kg independently in line with manual handling training
Flexible and adaptable, able to work quickly and accurately under pressure, tight timeframes, and high-volume demands while maintaining a calm, client-focused approach
Self-driven and proactive, using initiative to work autonomously, resolve client issues, and identify/improve processes through creative problem-solving and sound decision-making
Strong leadership and teamwork, demonstrating reliability, accountability, integrity, discipline, humility, cooperation, and strong interpersonal skills

Job Responsibility

Leads and manages the daily depot operations including staff and operational daily scheduling for the Pharmaceutical team
Manages complex problem resolution ensuring the quality and integrity of all processes related to stored material: reception, storage, shipment, return and/or destruction, according to Standard Operating Procedures or any other required standard
Responsible for developing and managing daily schedules and work plans, aligning resources and priorities to achieve Client Key Performance Indicators targets and support optimal team performance and productivity
Monitors the overall performance of staff members to ensure compliance with guidelines
Maintains established procedures concerning quality assurance, security of controlled substances and record keeping
Monitor work processes and implement modifications to increase and improve productivity, efficiency and accuracy for the purpose of improving costs
implement changes as directed or needed
Ensure regulatory compliance standards are adhered to, and that regulatory information is transferred appropriately to local staff and the corporate compliance team
Manages the restrictions (scope, cost, time, human resources, etc.) to guarantee the depot complies with the expected performance indicators
Be aware of the metrics related to depot operations and assure the business continuity taking part in the planning process and business development activities

Fulltime

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Advanced Vocational English Case Manager

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