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Neura Robotics GmbH Logo Neura Robotics GmbH · IT - Software Development

Advanced Training Engineer – APIs & Industrial Interfaces

Germany, Metzingen · Job Posted January 25, 2026
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Job Description

In the Customer Success field, you're the bridge between technology and people. Whether it's through training sessions, solving technical challenges, or on-site setups, each day offers new and exciting tasks. As part of an international team, you combine technical expertise with a service-oriented mindset to provide the best support for our partners. You'll collaborate closely with departments like Engineering, Quality Assurance, and Product Management to create solutions that impress. Our Service Engineers, in particular, are always on the move, staying close to customers and ensuring our products meet global standards. You'll play a key role in delivering outstanding customer experiences—diverse, dynamic, and always at the heart of the action.

Job Responsibility

  • Preparing and delivering advanced training sessions on API usage, software interfaces, and system communication workflows
  • Creating hands-on use cases, exercises, and training documentation for industrial communication interfaces such as Modbus TCP, Profinet, OPCUA, Ethernet/IP, and TCP/UDP
  • Designing, developing, and maintaining advanced demo applications using our APIs (Python, C++) and PLCs
  • Ensuring seamless robot integration into industrial environments through testing, validation, and communication troubleshooting
  • Collaborating closely with Development and Software teams to stay aligned with new features and system updates
  • Translating complex technical concepts into clear, structured, and engaging explanations for customers and internal teams
  • Developing presentations, documents, and course materials according to Academy standards

Requirements

  • Completed studies in Engineering, Computer Science, Automation, or related fields
  • Solid knowledge of industrial communication protocols, such as Modbus TCP, Profinet, OPCUA, Ethernet/IP, and EtherCAT
  • Strong programming experience in Python, C++
  • Practical experience with API development, integration, or system communication
  • Understanding of network communication, diagnostics, and troubleshooting
  • Ability to explain complex technical topics clearly and logically
  • Strong presentation skills and confidence in delivering interactive and engaging sessions
  • A structured, solution-oriented mindset with a passion for supporting learners during hands-on sessions
  • Fluent in English and German

What we offer

  • Dynamic, self-reliant work culture with flat hierarchies
  • Flexible hours
  • 30 vacation days
  • Competitive salary package
  • Exclusive employee discounts
  • Team events (e.g., summer party, company town hall meetings)
  • Support for personal and professional development
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