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We are seeking an Advanced Solutions Consultant to provide advanced technical guidance and support to customers across a variety of industries. This role partners closely with sales teams to understand customer requirements and design customized solutions that align to business goals and technical needs. The ideal candidate brings strong technical expertise, exceptional problem-solving skills, and excellent communication and presentation abilities, along with a deep understanding of industry best practices, emerging technologies, and business processes.
Job Responsibility:
Pre-Sales Consulting & Solution Design: Collaborate with sales teams to identify and qualify potential client opportunities
Conduct in-depth analysis and gather/document requirements from clients to understand their business goals and technical needs
Design and present technical solutions that clearly demonstrate alignment with client objectives
Build and deliver product demonstrations, proofs of concept (POCs), and prototypes to showcase solution capabilities
Identify and address technical risks and challenges, providing mitigation strategies to ensure successful implementation
Client Engagement & Relationship Management: Build and maintain strong relationships with clients to foster trust and serve as a trusted advisor
Assist with post-sale implementation activities to support a smooth transition and high customer satisfaction
Provide regular reports and updates to senior management on performance, issues, and opportunities
Practice & Solution Development: Collaborate with practice leads to provide feedback on solution enhancements and offering improvements based on client needs
Maintain up-to-date knowledge of industry trends, emerging technologies, and competitive landscape
Stay current on best practices and innovations in Professional Services to drive continuous improvement
Requirements:
5+ years in an IT sales or solutions consulting role
Strong knowledge of Professional Services processes, methodologies, and frameworks
Proficiency with NetSuite and other ERP tools
Strong analytical and problem-solving abilities with a focus on continuous improvement
Excellent team engagement skills with the ability to motivate and inspire teams to achieve results
Exceptional communication and interpersonal skills with the ability to interact effectively with stakeholders at all levels
Strong customer service orientation and a commitment to excellence in service delivery
Ability to adapt quickly to changing priorities and work effectively in a fast-paced environment
Proven ability to build and maintain relationships with customers and partners
Self-motivated, goal-oriented, and able to work independently as well as collaboratively
Bachelor's degree in business, marketing, or a related field preferred