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Advanced Service Technician

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RHI Magnesita

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Location:
United States

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Category:
Manufacturing

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

As an Advanced Service Technician with RHI Magnesita, you’ll play a vital role in installing, maintaining, and commissioning specialized refractory maintenance and application machinery at customer sites. You’ll be the go-to expert for troubleshooting, repairs, and ensuring our equipment operates safely and efficiently. You’ll also support and train local service technicians, helping us deliver world-class service to our customers. Required travel up to 70% to client sites for machine installation and maintenance. The coverage territory for this position is the entire continental U.S. with your focus being the southern U.S.

Job Responsibility:

  • Execute installation, maintenance, and commissioning of specialized machinery at customer sites
  • Identify training needs and implement plans for local service technicians
  • Report machine conditions and spare parts status to your supervisor
  • Troubleshoot and repair specialized and standard machines as needed
  • Ensure all machinery and equipment are safe and operational, with no risk to health or safety
  • Coordinate technical support from third parties for repairs and maintenance
  • Provide technical acceptance and commissioning of new machines
  • Train machine operators and implement preventive maintenance routines
  • Collaborate with sales teams, site personnel, and the local shop for team development
  • Uphold company policies, department goals, and safety rules at all facilities
  • Drive continuous improvement and take ownership of assigned work

Requirements:

  • Ability to travel up to 70%
  • 3+ years in machine installation, commissioning, or maintenance
  • Mechanical/Electrical Technician (emphasis on Electrical)
  • Maintenance and materials application experience
  • Customer service skills
  • Basic automation and PLC/VFD knowledge (programming not required)
  • Proficiency in MS Office (Excel, Word, Outlook, Teams)
What we offer:
  • Competitive compensation and benefits
  • Opportunities for professional growth and development
  • Exposure to advanced machinery and technology
  • Collaborative, safety-focused work environment
  • The chance to make a real impact at customer sites and within our organization

Additional Information:

Job Posted:
March 18, 2026

Work Type:
On-site work
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