Advanced Multi Skilled Operative Job at Vox Consultants (Bracknell)

Job Description

The Advanced Multi-Skilled Operative is responsible for delivering a high-quality, customer-focused repairs and maintenance service across properties and communal areas. The post holder will undertake a wide range of carpentry, plumbing and associated trade works to an advanced multi-skilled standard, ensuring compliance with health and safety legislation, service standards and Abri policies.

Job Responsibility

Undertake a broad range of carpentry, plumbing and associated trade works to an advanced multi-skilled level, including masonry, tiling and plastering (internal and external), in line with Skills Awards L3 NVQ Diploma in Maintenance Operations or equivalent
Ensure all work is carried out in full compliance with health & safety legislation, building regulations, relevant codes of practice and service standards, including correct use of PPE
Liaise effectively with customers, colleagues and other stakeholders to ensure clear communication regarding progress, outcomes and follow-on actions
Escalate complex issues to senior staff where required to identify appropriate remedial solutions
Deliver a high-quality, right-first-time service, completing repairs within agreed priorities and timescales
Act as a professional ambassador for Abri, maintaining positive customer relationships at all times
Accurately apply and interpret Schedules of Rates (SoR) to ensure correct job costing and variation of repair orders
Participate in the out-of-hours emergency call-out rota and attend emergency repairs when required
Accurately complete and maintain all job records, paperwork and reports in line with Abri policies, using appropriate IT systems and devices
Procure job-related materials from approved suppliers in line with value for money principles
Maintain appropriate stock levels within the works vehicle to support efficient service delivery
Ensure the works vehicle is kept clean, safe and roadworthy, carrying out regular safety checks and reporting defects to the Fleet Manager and Support Team
Assist other trades as required to ensure residents receive the best possible service
Undertake multi-task working where trained and competent to do so
Participate in training and development activities to broaden skill levels as required
Carry out any other reasonable duties consistent with the grading and responsibilities of the role

Requirements

Competent in completing a wide range of carpentry, plumbing and associated trade tasks to a high standard
Demonstrable experience working across a variety of property types and repair scenarios
C&G or NVQ Level 3 qualification in Carpentry or Plumbing, or equivalent time-served experience
Experience working as part of a trade team delivering services to tight timescales
Ability to accurately record work undertaken, including labour, materials and costs (paper or electronic systems)
Full UK driving licence
Ability to undertake physically demanding work
Strong commitment to delivering excellent customer service
Demonstrates Abri’s Values and Behaviours at all times

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