Advanced Jira Administrator Job at Citi (Warsaw)

Advanced Jira Administrator

You’ll be joining the Developer Collaboration Services Team. We enable 150k Citi...

Location

Poland , Warsaw

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Experience with Jira and its APIs
Good understanding of common developer tools such as Git, Jenkins, and Jira
Comfortable working in a Unix/Linux environment
Experience in scripting automation
Good communication skills
Jira/Confluence APIs
Jira/Confluence Cloud usage and configuration
Java/Groovy development
Oracle SQL, GitHub, Jenkins

Job Responsibility

Automation of utilities to support the migration
Working with Jira and Confluence teams to ensure migrations are seamless
Performing data analysis to track usage and measure improvement in productivity
Shaping how we use Atlassian Cloud
Ensuring project schemes, workflows, automations are designed to make users more productive

What we offer

Private Medical Care Program
Life Insurance Program
Pension Plan contribution (PPE Program)
Employee Assistance Program
Paid Parental Leave Program (maternity and paternity leave)
Sport Card
Holidays Allowance
Sport and team recreation activities
Special offers and discounts for employees
Access to learning and development resources

Fulltime

AWS Support Engineer

We are seeking an experienced support engineer to work with our clients' AWS inf...

Location

Salary:

Not provided

Noveo

Expiration Date

Until further notice

Requirements

AWS Core Services: Strong understanding of EC2, S3, RDS, VPC, IAM, CloudWatch, EKS, ECS, ECR
Linux Administration: Basic Ubuntu and Amazon Linux administration skills
Networking Basics: Understanding of TCP/IP, DNS, HTTP/HTTPS
ability to perform basic network diagnostics
Command Line: Proficient in Bash, basic system commands
Monitoring Systems: Experience with CloudWatch, Zabbix, Nagios, or similar
ITSM Tools: Experience with ticketing systems (Jira Service Management, ServiceNow, etc.)
AWS Advanced Services: Hands-on experience with ELB, Auto Scaling, CloudFront, Route 53, ElastiCache
AWS Monitoring: Experience with CloudTrail, X-Ray, detailed CloudWatch metrics analysis
Basic understanding of AWS billing

Job Responsibility

Monitoring client AWS infrastructure using monitoring systems
Logging and initial classification of incoming incidents
Performing initial diagnostics using standard procedures
Resolving routine incidents according to documented procedures
Incident handling in accordance to SLA
Communicating with clients to gather additional information
In-depth technical diagnostics of more complex AWS infrastructure issues
Direct connection to client infrastructure to resolve incidents
Analysis of logs, performance metrics, and AWS service status
Performing service recovery operations (restart, scaling, reconfiguration)

What we offer

Paid vacations (24 working days/year) and sick leave
Working on exciting projects in international team of professionals
Opportunities for learning and practicing new technologies
internal training
Participating in inner meetups and permanent experience exchange with colleagues
Well-defined development processes and methodologies
Partial reimbursement of medical fees, massage or sports.

Fulltime

New

Senior Atlassian Administrator

The Senior Atlassian Administrator will own and provide strategic direction for ...

Location

United States

Salary:

145000.00 - 175000.00 USD / Year

Human Interest

Expiration Date

Until further notice

Requirements

5+ years Jira/Confluence admin experience
Demonstrable experience integrating Atlassian with complimentary systems using third-party apps or custom scripts
Strong knowledge of JQL, Jira automations, and dashboard and reporting tools such as eazyBI, Structure, Rich Filters, and Advanced Roadmaps
Strong understanding of Agile project management methodologies
Deep expertise in Atlassian Cloud administration and understanding of governance and security best practices within a cloud environment
Excellent problem-solving skills, process implementation skills and ability to balance multiple, competing priorities
Proven ability to act as a mentor, trainer, and consultant to stakeholders, translating complex technical configurations into clear business requirements and processes
Excellent oral and written communication skills, ability to articulate complex technical ideas clearly and concisely
Expert guidance
you know the best ways to use Atlassian products and you proactively and effectively communicates pitfalls to stakeholders

Job Responsibility

Own the administration of our cloud-based Jira, Jira Service Management, and Confluence instances with a heavy focus on dashboards and reporting
Manage third-party apps and integrations between Atlassian and other systems such as Salesforce, Slack, Github, and PagerDuty
Handle routine Jira and Confluence support requests
Assist users with Confluence wiki content management and customization, promote adoption of internal wiki knowledge base
Serve as the primary Atlassian subject matter expert, proactively advising executive leadership (including the CTO) on strategic tooling roadmaps, investment decisions, and platform scalability
Own the annual licensing lifecycle for the entire Atlassian tool suite and related third-party applications, managing budget and vendor relationships
Lead the design and implementation of optimized, scalable, and user-friendly workflows that enforce best practices and enhance efficiency for engineering, product, and business teams
Collaborate with internal stakeholders to understand their business processes and determine ways to optimize and improve them within Jira
Utilize your systems design skills to tailor Jira workflows and related configurations for complex and high impact projects
Support strategic initiatives: growth and scaling, automation efficiencies, business continuity and security, and data integrity

What we offer

A great 401(k) plan: Our own! Our 401(k) includes a dollar-for-dollar employer match up to 4% of compensation (immediately vested) and $0 plan fees
Top-of-the-line health plans, as well as dental and vision insurance
Competitive time off and parental leave
Addition Wealth: Unlimited access to digital tools, financial professionals, and a knowledge center to help you understand your equity and support your financial wellness
Lyra: Enhanced Mental Health Support for Employees and dependents
Carrot: Fertility healthcare and family forming benefits
Candidly: Student loan resource to help you and your family plan, borrow, and repay student debt
Monthly work-from-home stipend
quarterly lifestyle stipend
Engaging team-building experiences, ranging from virtual social events to team offsites, promoting collaboration and camaraderie

Fulltime

Senior DevSecOps Engineer

Hogarth is looking for a Senior DevOps Engineer to assist with managing technica...

Location

Philippines , Manila

Salary:

Not provided

Hogarth

Expiration Date

Until further notice

Requirements

Architecting and building infrastructure using IaC (Terraform / CloudFormation / ARM Templates)
Providing solutions to the requirements of a fast-paced team
Monitor the systems daily and respond immediately to security or usability concerns
Respond to and resolve help desk requests in a timely manner
Upgrade systems and processes as required for enhanced functionality and security issue resolution
Ability to help develop and implement robust policies for the administration of user rights and privileges
Dedication to developing and maintaining detailed documentation
Administrate infrastructure, including firewalls, databases, malware protection software and other processes
Intermediate understanding of governance goals and practices
Experience working in geographically distributed teams

Job Responsibility

Assist with managing technical, production and project management collaboration platforms
Manage and administer the development and operations of an advanced digital platform where a mix of cloud services are supporting the continuous integration pipeline powering the delivery of projects Hogarth’s Fortune 500 clients

Salesforce System Engineer

We are seeking a Salesforce System Engineer to serve as the technical lead and s...

Location

United States , Manchester

Salary:

150000.00 - 165000.00 USD / Year

Sequel Med Tech

Expiration Date

Until further notice

Requirements

Bachelor’s degree (4-year) in Computer Science, Engineering, Information Systems, or related technical discipline preferred, or equivalent combination of education and experience
5+ years of experience as a Salesforce System Engineer, Technical Consultant, or Solution Architect
3+ years working directly with Salesforce Health Cloud and/or Sales Cloud in regulated environments
Active Salesforce certifications (e.g., Platform App Builder, Advanced Administrator, Data Architect, or Integration Architect) are strongly preferred
Deep understanding of Salesforce declarative tools (Flows, Permissions, Object Model, Profiles, Sharing Settings)
Experience integrating Salesforce with external platforms using REST/SOAP APIs, middleware, or file-based data loads
Knowledge of Apex, SOQL, Lightning Web Components (LWC), and deployment tools (Change Sets, VS Code, DevOps Center, or CI/CD pipelines)
Familiarity with Salesforce Connect, External Objects, data sync strategies, and error handling
Experience in designing and optimizing data models for both B2B and B2C use cases
Strong working knowledge of HIPAA and data privacy standards

Job Responsibility

Lead the system architecture and technical design of Salesforce Health Cloud and Sales Cloud solutions
Define data models, object relationships, sharing rules, and platform integration patterns
Ensure alignment between business goals, product roadmaps, and scalable system architecture
Translate functional requirements into robust technical designs and declarative solutions
Implement and optimize Flows, Process Builder, Custom Objects, Page Layouts, Validation Rules, and Permissions
Review and guide Apex code and Lightning component development (via internal or external developers)
Partner with data and integration teams on APIs, ETL pipelines, and external data connections (e.g., Snowflake, S3, MuleSoft)
Design secure, scalable, and performant integration architectures between Salesforce and adjacent systems
Coordinate with the Product Manager to plan and execute platform releases, enhancements, and testing cycles
Support change control processes including sandbox management, deployment automation, and documentation

What we offer

401k plan with a 6% company match and 100% immediate vesting
Capped out-of-pocket insulin costs and GLP-1 coverage across all plans
Multiple medical plans through Aetna, including a 100% company-paid high deductible plan paired with employer HSA contributions
Vision and dental plans
Employer-paid short-term disability
Voluntary options like accident and pet insurance
Flexible PTO
Generous paid holidays

Fulltime

Software Technical Account Manager

As a Technical Account Manager, you will be a key player in deploying and suppor...

Location

United States , Richmond; Washington; Springfield

Salary:

Not provided

Axon

Expiration Date

Until further notice

Requirements

Bachelor’s degree in business administration, computer science, or a related field, or equivalent experience
4+ years of experience in a technical account management or similar customer-facing role, preferably within the public safety or software sectors
Demonstrated experience in deploying SaaS solutions, including configuring, testing, and troubleshooting complex software applications
Proven ability to build and maintain relationships with diverse stakeholders, acting as a trusted advisor and advocate for customers
Experience working with cross-functional teams (engineering, marketing, sales, customer support) to deliver high-quality support and product improvements
Strong skills in root cause analysis, troubleshooting, and the use of tools like Splunk, JIRA, and Salesforce
Advanced knowledge of Windows OS, networking (routing, switching, Wi-Fi), cloud solutions, virtualization, and storage
Experience with data management and reporting tools (Microsoft Power BI, SQL Server) and creating meaningful insights
Willingness to work onsite with customers and be available outside of normal business hours for critical issues
Ability to pass a Criminal Justice Information Services (CJIS) background check and handle confidential information with discretion

Job Responsibility

Lead Technical Support: Act as the main technical liaison for assigned agencies, diagnosing and resolving complex technical issues with Axon's products and services
Drive Deployments: Collaborate with deployment teams to design, configure, test, and implement Axon software solutions, ensuring successful rollouts
Manage Crisis Situations: Respond quickly to critical technical issues, acting as a crisis manager to restore functionality and minimize impact on agency operations
Advocate for Customers: Represent agency needs and feedback internally at Axon, influencing product development and service improvements
Promote Best Practices: Guide agencies through change management processes, identifying pain points and providing solutions to optimize software usage and adoption
Collaborate Across Teams: Work closely with cross-functional teams, including engineering, product management, and sales, to ensure a seamless customer experience
Data Management and Reporting: Utilize tools like Microsoft Power BI, SQL Server, and Form Builder/JSON to build custom dashboards, manage data integrations, and support reporting needs
Training and Education: Provide advanced training and training documentation to agency staff on Axon’s products and services, ensuring they are well-equipped to use the tools effectively
Provide Onsite Support: Work onsite with customers to resolve issues, provide training, and ensure the agency's needs are met promptly

What we offer

Competitive salary and 401k with employer match
Discretionary paid time off
Paid parental leave for all
Medical, Dental, Vision plans
Fitness Programs
Emotional & Mental Wellness support
Learning & Development programs

Software Technical Account Manager II

As a Technical Account Manager, you will be a key player in deploying and suppor...

Location

United States , Wichita

Salary:

Not provided

Axon

Expiration Date

Until further notice

Requirements

Bachelor’s degree in business administration, computer science, or a related field, or equivalent experience
4+ years of experience in a technical account management or similar customer-facing role, preferably within the public safety or software sectors
Demonstrated experience in deploying SaaS solutions, including configuring, testing, and troubleshooting complex software applications
Proven ability to build and maintain relationships with diverse stakeholders, acting as a trusted advisor and advocate for customers
Experience working with cross-functional teams (engineering, marketing, sales, customer support) to deliver high-quality support and product improvements
Strong skills in root cause analysis, troubleshooting, and the use of tools like Splunk, JIRA, and Salesforce
Advanced knowledge of Windows OS, networking (routing, switching, Wi-Fi), cloud solutions, virtualization, and storage
Experience with data management and reporting tools (Microsoft Power BI, SQL Server) and creating meaningful insights
Willingness to work onsite with customers and be available outside of normal business hours for critical issues
Ability to pass a Criminal Justice Information Services (CJIS) background check and handle confidential information with discretion

Job Responsibility

Act as the main technical liaison for assigned agencies, diagnosing and resolving complex technical issues with Axon's products and services
Collaborate with deployment teams to design, configure, test, and implement Axon software solutions, ensuring successful rollouts
Respond quickly to critical technical issues, acting as a crisis manager to restore functionality and minimize impact on agency operations
Represent agency needs and feedback internally at Axon, influencing product development and service improvements
Guide agencies through change management processes, identifying pain points and providing solutions to optimize software usage and adoption
Work closely with cross-functional teams, including engineering, product management, and sales, to ensure a seamless customer experience
Utilize tools like Microsoft Power BI, SQL Server, and Form Builder/JSON to build custom dashboards, manage data integrations, and support reporting needs
Provide advanced training and training documentation to agency staff on Axon’s products and services, ensuring they are well-equipped to use the tools effectively
Work onsite with customers to resolve issues, provide training, and ensure the agency's needs are met promptly

What we offer

Competitive salary and 401k with employer match
Discretionary paid time off
Paid parental leave for all
Medical, Dental, Vision plans
Fitness Programs
Emotional & Mental Wellness support
Learning & Development programs

Fulltime

Application Support Specialist

Join a dynamic team that powers business-critical applications for a global orga...

Location

Philippines , Manila

Salary:

Not provided

Rimes Technologies

Expiration Date

Until further notice

Requirements

Strong experience with Atlassian Suite (Cloud): Jira Software, Jira Service Management (including Assets), Confluence, Tempo
Skilled in Jira Service Management client portal configuration and workflow automation
Working knowledge of Atlassian add-ons such as Automation for Jira
Familiarity with Agile methodology lifecycle
Process governance or strong automation workflow knowledge
Excellent verbal and written communication, self-starter attitude, and collaborative mindset
Experience: 2–4+ years of relevant experience

Job Responsibility

Provide quality system administration support for Jira, Jira Service Management, Confluence, and associated add-ons and integrations
Manage Jira projects, users, permissions, screen schemes, notification schemes, custom fields, workflows, and workflow functions
Evaluate and configure Jira and Confluence plug-ins, including licensing, testing, installation, and setup
Install and configure custom Jira add-ons to enhance capabilities (e.g., Automation for Jira)
Establish standards, best practices, and governance for Jira and Confluence management
Provide technical support for dashboards, projects, issues, queries, workflows, and reports
Develop advanced JQL queries for dashboards, filters, and reports
Create automated scripts and triggers using REST API (nice to have) and Webhooks (required)
Perform Jira instance migrations and collaborate with Atlassian support for issue resolution
Partner with stakeholders to gather requirements and optimize business processes

What we offer

Transportation & Rice Allowance
20 Days Annual Leave (Pro-rated)
2 Days Volunteer Day
Employee Assistance Program: Mental Health Support
Life Insurance and Optional Pension Plan: Upon regularization
Family Benefits: Medical Reimbursement, Medical and Dental (HMO)

Advanced Jira Administrator

Citi

Location:
Poland , Warsaw

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
July 31, 2025

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